Customer did not leave a comment.
LYTH E.
Customer Reviews for Heartland Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trying to get my truck was difficult. My husband had a paper copy of his ID because the dmv took the old license so we were put through hell trying to get in. It took almost an hour after we arrived to actually be able to drive away. The chat lady was extremely rude about it as well.
Scott G.You didn't explain the type of contracts and your terminology. I moved 80 miles away to find out when I went to drop off the U-Haul it had to be returned to where I had picked it up. Therefore it required an 160 mile trip. You need to explain them and what they mean. To say I was unhappy would be an understatement
Bruce L.7
PAUL HOWARD H.Can't think of anything
TOMI S.Truck broke down not even halfway to our destination.
Jeffrey J.We did sunday dropoff via mobile and dropped key in box.
Trin C.Talk to and make sure your customers understand everything and make sure the Uhaul workers understand what they are doing too
AMBER B.Great service and fair pricing at Heartland AutoBody. Best around and i highly recommend.
Benjamin S.Dillon helped me unhook the trailer and then we had a conversation about what I was hauling. Great experience!
James H.They were awesome
William R.