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George W | Overall ExperienceSelf Storage Units in Rockledge, FL, 32955
U-Haul Moving & Storage of Cocoa
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Amy B | First ImpressionsVery friendly staff.
Boneta S | First ImpressionsJustin & Cody were very helpful and knowledgeable to your services. Overall experience was a great one I would recommend your services to family and friends.
DAVID M | Overall ExperienceBathroom was really not clean on one occasion. Doors were often left open. My unit didn’t have a light. Often I couldn’t find staff when needed. Had to wait in long lines to get questions answered. On my move out day the kid behind the counter was super rude when I asked if I would be getting an email receipt. Then telling his coworker as I was leaving I wasn’t trying to be rude but.. and when I moved in they parked my pod on a downward slant making it super frustrating and taking longer to move it into the unit. Oh and it was bolted shut and took forever to get a staff member to unbolt it.
jaylin h | Overall ExperienceExtremely helpful and kind staff. Very efficient and answered any questions I had.
ANNA C | Overall ExperienceThe people here are always so kind and helpful with service.
ANNA C | First ImpressionsThe staff was friendly and accommodating. However, the facility needs dramatic updating. The storage unit I was provided had signs of significant water damage to the drywall and strong mildew smell. Once again, no fault of the staff but the facility needs updating with regards to exterior doors, storage doors/locks, exterior/interior paint, tiling, needs interior security cameras, and the WiFi signal needs updating. While checking in, the staff had difficulty gaining a stable connection to complete equipment check in. Staff stated that the WiFi connection was bad and had been reported numerous times without response. An updated WiFi connection would dramatically improve business services and allow staff to process more transactions throughout the day equaling more money.
ROBERT M | First Impressions