It took 30 minutes to learn how to take a picture of my drivers license. The process should not be ONLY digital. Manual processing should be allowed.
WILLIAM P
Customer Reviews for Henry Northlake Moving Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location did not have the appliance dolly that I requested way on rental two weeks prior to the pick up date. The original pickup location was changed 3 days before pick up date. The fuel was marked on the rental agreement as 1/4 full. It was actually less than 1/8 (range remaining 32 miles). I took a picture of the fuel gauge shortly after getting on the road. I was charged for fuel at the destination even though there was more fuel in the truck than what I started with.
Bryan Heveryone was very professional and helpful Tony was exceptionally helpful.
DONALD H