Customer Reviews for Hertz Rent A Car

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hertz Rent A Car

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David C. on

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Customer did not leave a comment.

stephanie b. on

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Nathan Z. on

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Extremely friendly and helpful staff, both inside and outside! The one comment/room for improvement I noticed is the parking lot is crowded, making it hard to know where to park during pick-up or where to drop the vehicle off. The attendant outside greeted me soon after pulling in for the return though, so that helped.

Sally N. on

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George C. on

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Truck may have needed a tune up.

Darin L. on

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With the exception of: the ignition key being a little out of whack/the drivers side door not locking/the air conditioner blowing hot air instead of cold air from time to time...all went well.

Teresa E. on

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William Y. on

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Karim J. on

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Charlene N. on

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Keep smiling

Brock C. on

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Bunny B. on

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Nicole M. on

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I think this was the best U-Haul experience I've ever had. Location was clean easy transaction and the owners were wonderful! I highly recommend using them!

James N. on

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Alisia B. on

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laura m. on

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Always a pleasure to do business with them. They are friendly and very accommodating.

Steve K. on

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This place is great. The man in the office with glasses was awesome. Very efficient. Even the goy working in the parking lot washing cars and helping people as they pull in was great. Best rental experience I have ever had. Thank you so much for being so professional and efficient.

Benjamin B. on

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I can't think of anything specific because the was the service was outstanding. I have used the services of uhaul three times this week and have received the same outstanding service each time.

Benjamin B. on

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I can't think of anything in particular.

Gyongyi O. on

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Steven C. on

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Terrible. Vehicle was not available at designated time. Utility Dolly was not there. Customer service consisted of giving me the 800 number to complain. I will never use U-Haul again. This was the worst experience. It cost me an extra $65 for having my hired help to wait an extra hour since U-Haul screwed up and didn’t deliver as promised

carl m. on

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Very pleasant staff, I enjoy doing business with them

NATALIE J. on

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So fast and easy!

John K. on

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30 min prior to my pick up I was notified of a change in pickup location, which was approx 10 mi away, which was a bit of an inconvenience......

Sam A. on

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The vehicle was not ready first of all. Second, the additional mats I requested were not there. Finally, the vehicle windshield wipers were in poor condition especially given I was going to be driving into heavy rain storms. Much delayed completion of process as I did everything online and with the app. Due to the need to remove the blankets, they had to re-run the transaction. This was not a pleasant experience.

BRANDON H. on

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THANG T. on

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Michelle P. on

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The gentlemen inside were very nice and helpful.

Luke S. on

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Zakia P. on

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Best Uhaul!

Larry C. on

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Tierra C. on

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Take U-Haul away from this man.