Customer Reviews for Highlander Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Highlander Center

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BERNAND B.
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Customer did not leave a comment.

William F.
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I rented a car hauler to move one of my vehicles and had an excellent experience. My truck (running condition) was easy to load and securing was simple due to the built in features of the trailer. I will not hesitate to rent this unit again if needed.

Thomas K.
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Excellent experience overall!

LaShawn C.
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Customer did not leave a comment.

WILLIAM B.
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Customer did not leave a comment.

Nathan F.
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Tom F.
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Frederick H.
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Whitney W.
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Stephen J.
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The sales lady was very nice and hekpful

David A.
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Customer did not leave a comment.

Jackeline P.
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The guys was nice and helpful.

Madysen A.
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The service was great! However, my issue comes with the trailer itself. When it was empty and I was going 55 (the recommended speed limit) it would fishtail and shake the entire car. It's also much heavier toward the front of the trailer for some reason and wouldn't park straight or stay straight while backing it. Perhaps I'm just not experienced enough with a trailer, but the trailer itself was the only issue I had. Also found out upon getting to where I was going, the left blinker doesn't work. It worked fine getting it hooked up, but some where along the line, the left blinker. Stopped working. Break lights on both sides continue to work but the blinker doesn't.

BORN A.
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Customer did not leave a comment.

ECHO B.
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Quick process, clean vehicle and friendly staff.

Edward J. C.
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The person who checked me in was rude.

Robert F.
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Customer did not leave a comment.

Jocelyn V.
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Customer did not leave a comment.

JAMES S.
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Quick and easy, no issues

Rocky C.
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Jeff F.
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N/A

Charles P.
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Customer did not leave a comment.

Jason F.
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Calvin S.
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Shayne C.
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No real receipts for the receiver I purchased (handwritten). Narrow lot that was I'll equipped to handle equipment. 2 of 4 tires on my trailer rental were low on air.

jose M.
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Customer did not leave a comment.

WALTER T.
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Customer did not leave a comment.

david G.
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Both sites were very professional and helpful.

Angel M.
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Customer did not leave a comment.

Sharlene A.
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Madison went above and beyond to assist me and my family. Great and reasonable rates.

Jesus C.
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Back sliding door went up then I I loaded the truck. When I was about to leave with full truck loaded I tried to close the back sliding door and it was jammed up with door handle and would not come down at all. I had to drive to unload my items with the door open. Also the front driver door also jammed and would not open properly. I had to turn in the truck back and ruined my whole weekend move. I expect a full refund and had the most horrible experience. Never again will I rent a U-Haul. MSgt Jesus H Cardenas. Disabled Veteran

odillia A.
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The ease of renting here was great, will definitely recommend!

Rachel W.
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When I originally went to pick up my trailer, the woman behind the desk said she wasnt allowed to use the computer and could not help me other than to hand me keys. I was told it was only a 6 hour rental instead of 24 hours, which turned out to be untrue. I called uhaul and rescheduled for the next day. The man that took care of me the 2nd time was awesome! He helped me hook up trailer and answered all my questions. If I had gotten him originally, it would have been 5 stars. But unfortunately I did not. If the woman is not willing or able to help customers, she shouldnt work there. Thanks

Steven B.
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Customer did not leave a comment.

nicholas M.
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Alison was great.

Ronnie M.
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The equipment needs to be lubricant for proper functionality.

Brendan B.
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Great and helpful staff!

mario C.
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Customer did not leave a comment.

WESLEY W.
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Customer did not leave a comment.

MICHAEL R.
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Customer did not leave a comment.

Donald B.
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Great rental experience. They had my information and truck was ready shortly after arriving. No issues or unexpected charges.

antonio B.
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Very customer service oriented...

Douglas W.
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The fender was loose but we were able to make it work. These guys were very helpful.

Monique J.
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The guy was awesome! He saved me bc the other Uhaul dealer down the street screwed me on my reservation and didn't have the truck nor was anyone there to help me. I called this place on the fly and they got me a truck immediately so I could finish my move.

Ronald B.
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Customer did not leave a comment.

William E.
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Customer did not leave a comment.

Otis J.
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Customer did not leave a comment.

RANDAL V.
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Thank You for having such a nice place.

Ida P.
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Awesome personnel.

Maggie B.
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Customer did not leave a comment.

JAQUELINE H.
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Jesus Y.
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cedric M.
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RAY H.
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Very nice

RANDAL V.
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Good clear business

Robert R.
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GSR I'm schertz was very helpful and friendly, great customer service, very happy!! Thank you guys to keep up a great work

Peter A.
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Customer did not leave a comment.

Devon B.
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Give guest trucks that aren't falling apart and messy, then charge me for the cleaning fee

BRUNO T.
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Improve the mobile app. Thanks

Teresa R.
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Customer did not leave a comment.

Kristopher F.
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Great service, keep up the good work

Kylie H.
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Get your online pickup service in order, I've had issues every time I've tried it and always had to go to a store.

RANDAL V.
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equipment worked just fine thank you

CHARLES W.
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Well, there were a few hiccups. The windshield was not clean. I was unaware the 10 foot truck did not have cruise control and the seats were unadjustable. During the trip, the truck ran rough a few times and the Service Stabilizer and and Service Traction Control. The number on the reservation gave me an answering machine.

Delmar B.
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I had checked in online, but then had to re-check in at the location.

James M.
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Nothing to say

MARK C.
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Customer did not leave a comment.

CESARIO L.
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Be more friendly to the customers

William O.
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Customer did not leave a comment.

roberta S.
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Customer did not leave a comment.

mark T.
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Attendant was knowledgeable, efficient and professional. Was checked in, hocked up and out very quickly.

JOSHUA S.
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Customer did not leave a comment.

Linda J.
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I was helped in every way to get the short move completed. The staff had a positive attitude and was quite courteous.

Halvert R.
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Scam

Anthony W.
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Customer did not leave a comment.

Terrence N.
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Steven M.
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Lynn L.
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Robert J.
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Customer did not leave a comment.

Tal M.
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The interior of the truck was filthy. Trash on the floor, dried soda in the cup holders, what appeared to be a booger wiped in the dash, and the steering wheel alone took two Clorox wipes to clean. Not sanitary in the midst of the coronary pandemic. I was very disappointed.

Robert J.
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Service rep. Was very courteous and helpful

Felipe M.
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Check engine light was on. Staff should check if customer has checked in online to confirm details/payment, etc., before requesting unnecessary items.

NICHOLAS F.
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Customer did not leave a comment.

RANDAL V.
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Very Nice Place I will go there again

John C.
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There was a screw in one of the tires.

Joanna S.
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Customer did not leave a comment.

Tim M.
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Christopher S.
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DARAN S.
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Very simple no contact process.

Diane S.
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Our initial reservation was at a different location, but apparently they lost the key to the truck so we were sent to the Highlander location. The people at the Highlander location were awesome. This will be my go-to place for any future needs!

KIP A.
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1. The truck had two blown fuses and the power outlets in the center of the dash did not work. 2. The truck front drivers side tire appeared slightly out of balance. 3. The auto trailer tires were past their use. The first day we blew the tread off of the tire and had 2 hours on the side of the road waiting for road side support and 30 min or more on hold for support. 4. The next day we shredded a tire out in the middle of Arizona and waited over 4 hours waiting on the side of the freeway waiting for road side support. The road side assistance from the previous day put the wrong tire on. One of the supervisors for UHAUL recommended that all four tires be changed out. The technician pointed to the wear marks on the tire and said the trailer should never have left the lot. I assume by renting equipment that those responsible for keeping the equipment would be more knowledgeable about its functionality and maintenance than me. All in all I had to take 6 hours out of our move to deal with faulty equipment that was easily avoidable.

Rene T.
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No improvement needed

Cynthia S.
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Customer service rep was extremely patient and stood by my window and guided me while I backed the trailer into the spot (first time). Great customer service and support!

Aaron B.
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Customer did not leave a comment.

Allen P.
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Customer did not leave a comment.

Tiffany J.
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Customer did not leave a comment.

william O.
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Raymond M.
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GIBSON A.
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Everything was just fine thank you so much

MELISSA NICHOLE A.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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