The Utility/Appliance Dolly had bad Bearings and was hard to move , whilst the Tires didn't turned easy for that Reason!!..U-Haul should keep their Equipment in good working order , so the Customer don't have to struggle with that Problem!!..The Management should be able to report any Problems to the "Head" of this Company and not waiting that Equipment brakes down on Costumers to blame it on them !!..We do pay enough $$$$$ for the Rental Equipment, therefore we should be able to receive excellent Equipments to work with!!!...I do rent with U-Haul over many years, but a shifting in Service /Equipment providing matters from Excellent to Poor has been recognized over the last 2 years !!!..BARBARA E.
Trailer Rental & Towing in Schertz, TX at Highlander Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Schertz, TX 78154
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nothing they went above and beyond I had a one day move become into a 3 day nightmare with movers I hired not showing up and not finishing up what they were hired to do. They didn't charge me for the extra 2 days on truck do to the mishap with both movers I had hired. I would definitely recommend twm and Wil use in future if need to move again.Jessica R.
Not the location's fault but the company needs to refund the difference for early delivery.Brandon D.
Great experience, great service! Madysen was very helpful.Mark P.
Local dealer did a nice job.Michael J.
Huge wait, clerk was in no hurry at all and didn't give a shit, the bottom of society works at this location, had different clerks for pick up and drop off, both were shitty employees you are paying to give customers a bad experience.....and online check in is a joke and waste of time, why do it if they check you in manually anywayMatthew H.
The employees here did not provide a clean vehicle, there were cigarette butts and trash and we had to clean it out. On the road the engine light came on and temp gauge went to hot. Come to find out the reservoir cap on the coolant for engine was missing so after a day and a half of driving the coolant had spilled out. No rechecks were done on this vehicle placing us in a dangerous situations which could have caused an accident and resulted in injury or death. The employees are suppose to make sure the cab is clean and fluid levels checked before leasing out a vehicle.Roxanne A.
Professional and friendly services. i have never been disappointed.Brandon C.
Takes too long to check outMichael H.
The man who is usually there (I'm sorry I don't know his name) is extremely helpful, kind and polite. I love that when I rent from this location it's a smooth and easy process. I've had experiences at other locations that were less than ideal. This location is definitely going to be my go-to place for trailer and truck rentals going forward.Jason K.
A good overall experience.FREDERICK V.
The Gentlemen that helped me get a 6 X 12 in closed trailer was very professional and knew what he was doing very polite and had amazing customer service!! HIGHLY RECOMMEND THIS PLACE!!!!JEREMY H.
The insult was very dirty. When I asked about the $5 environmental cleaning fee I was told it was charge to disinfect the uhaul. The uhaul was filthy. The steering wheel had my hands black. There was particles of something in the door. The back had leaves and dirt (which I took pictures) and the uhaul rep that rented it was just like o well with a nonchalant attitude.Sheena S.
Hard to pick up and return, although return was not as difficult as pick up. I will never reserve an online Pick up again.Nora C.
truck was beat up pretty bad, all marked, plus we got safe move.Steve G.
Great customer servicejimmie J.
Everything went very well.MICHAEL R.
I don't understand charging the full day if returned early.brandon F.
I rented a car hauler to move one of my vehicles and had an excellent experience. My truck (running condition) was easy to load and securing was simple due to the built in features of the trailer. I will not hesitate to rent this unit again if needed.William F.
Excellent experience overall!Thomas K.
The sales lady was very nice and hekpfulStephen J.
The guys was nice and helpful.Jackeline P.
The service was great! However, my issue comes with the trailer itself. When it was empty and I was going 55 (the recommended speed limit) it would fishtail and shake the entire car. It's also much heavier toward the front of the trailer for some reason and wouldn't park straight or stay straight while backing it. Perhaps I'm just not experienced enough with a trailer, but the trailer itself was the only issue I had. Also found out upon getting to where I was going, the left blinker doesn't work. It worked fine getting it hooked up, but some where along the line, the left blinker. Stopped working. Break lights on both sides continue to work but the blinker doesn't.Madysen A.
Quick process, clean vehicle and friendly staff.ECHO B.
The person who checked me in was rude.Edward J. C.