Awesome customer service 🤓👍
Virginia G
Customer Reviews for Highlander Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
KInda out the way a little, but gentleman working there was very good. Got me processed real quick.
JAMES PQuick and easy transaction!
Eric CFriendly and professional.
charlotte sGreat service and very helpful.
Brian Mnull
HEATHER Bnull
BRUCE Anull
Tanya Snull
Kimberly GVery friendly service
STUART Anull
Vanessa MEverything went well. Staff provided excellent customer service support.
William Onull
David SEverything was great
ANTONIO VEasy easy easy great service
STEVEN MThe left turn signal on the trailer did not work and he saw no need to replace it....
ANNETTE Gnull
Brendt GGreat staff. I continue to come back to this specific location even though I'm closer to another U-Haul.. because of the older gentleman who works here.
Miyeka VGreat experience, really helped get the job done.
HAROLD RGreat experience, really helped get the job done.
HAROLD RThe service representative at the counter was very courteous and professional. He inspected the truck with me and showed me where the drop off box was. I will definitely be referring this location.
CYNTHIA CExcellent service! Couldn't have been better!
DARCIE WVery friendly staff!
ANGELITA Cnull
SHIRLEY Knull
MARANGELY TAwesome customer service and clean vehicle!
Jimmy ANothing James was awesome
Russell SGreat service!!!
William NPerson working the desk was very nice when I had some questions and how the process worked
PHILLIP Rnull
LARRY Gnull
michael snull
MELISSA HTank was only half full.
SANTOS GOutstanding Professional Customer Service!!!
Mike Snull
Teddy Wnull
Nathan TVery fast service at this location I was in and out with my equipment in less than 20min highly recommend
Israel ELet clients know the location to obtain the rental is inside a laundromat. The trucks are all around, but there is no sign that indicates the office is inside the laundromat.
John WGreat customer service
Joe Pnull
Eric MI was disappointed that moving pads weren't available with my rental. But overall the experience was good.
GERALD Bnull
SHAWN PI was disappointed that moving pads weren’t available with my rental. But overall the experience was good.
GERALD BGreat customer service
Joe PLet clients know the location to obtain the rental is inside a laundromat. The trucks are all around, but there is no sign that indicates the office is inside the laundromat.
John WVery fast service at this location I was in and out with my equipment in less than 20min highly recommend
Israel EDrop off staff was very professional and personable. Helped make the drop off experience efficient.
Bradford DDrop box location. Can’t reflect on staff however, based on response time of email receipt someone was on the ball when compared to the drop off time
BRADLEY KTank was only half full.
JESSE GOutstanding Professional Customer Service!!!
Mike SPerson working the desk was very nice when I had some questions and how the process worked
Phillip RReady on time, great service. No delays, all on point.
RAIMUNDO RGreat service!!!
William NNothing James was awesome
Russell SLocation and attendant were great. The problem is that I needed to buy the electrical plug adapter for the trailer, and they only accept cash, which I didn’t have. Also attendant selected a different return location than what I asked for, and dealing with that upon returning the trailer was a big inconvenience.
ericantoine dAwesome customer service and clean vehicle!
Jimmy AVery friendly staff!
ANGELITA CExcellent service! Couldn’t have been better!
DARCIE WThe service representative at the counter was very courteous and professional. He inspected the truck with me and showed me where the drop off box was. I will definitely be referring this location.
CYNTHIA CGreat experience, really helped get the job done.
HAROLD RGreat staff. I continue to come back to this specific location even though I’m closer to another U-Haul.. because of the older gentleman who works here.
Miyeka VThe left turn signal on the trailer did not work and he saw no need to replace it....
ANNETTE GEasy easy easy great service
STEVEN MEverything was great
ANTONIO VEverything went well. Staff provided excellent customer service support.
William Ono improvement needed in this u-haul store just keep up the good work James is a very knowledgeable, professional and respectful person thank you to the both you and your wife 5 star from me
Ernest BBe more informative about procedure for pick up and drop off.
Gabriel RVery friendly service
STUART Athe spaced was shared with a laundry mat which I would not call inviting. However the agent at this facility was very helpful in fixing the problems caused by the Houston location. This guy knew what he was doing and I was greatful for his help
Edward Geverything went smooth, thanks
Victor PFriendly and professional.
BENJAMIN S