Wanda B.
Customer did not leave a comment.
Customer Reviews for Hill Country Feed
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hill Country Feed
DAVID T.
I was very impressed on all aspects of my rental. The truck drove like a dream.
Ryan S.
Cant improve it. I was in and out and they were super friendly.
Dennis V.
Very friendly and prompt service
CHRISTOPHER B.
Lauren and Hannah were awesome! They were super nice and helpful! The equipment also worked perfect for my needs. !
Mary M.
Very helpful & polite
Miguel B.
Website and online resevation was excellent. The only confusing part was the local rental person told me I could return the truck and put the key in the drop box (which is what I did). After doing that however I saw i needed to go online and mark return, which was impossible because I already returned key and could not log milage or take a picture. So, a simpler return button would be helpful. This morning, I already got receipt for return, so all is good.
Darin C.
The family running the location are wonderful to work with. Very helpful.
Michael G.
Excellent service,Fast and friendly.
Jeana B.
The staff was amazing and made a super stressful transition in my life a little easier. I am so thankful. There are no words to describe The difference a kind word or gesture can make for Simone who is moving due to sad circumstances. Thank you all so much. Jeana
John M.
The process to pay and retrieve my trailer was fast and easy. I appreciate how they run their business.
DOUG M.
Very nice ladies to help me
THOMAS C.
Always a great experience renting from this location. They are friendly and efficient.
Robin R.
Everything was great!
EARL M.
Excellent service. Friendly, knowledgeable staff. Very helpful.
Roberto C.
An after hours drop off verification phone number would be nice.
Steve Y.
Nothing, great customer service!
robert S.
This location was at the Hill Country Feed, and although they were busy with their feed store needs, they took care of me and had me on my way in short time. I will definitely use these guys again the next time I need a U-Haul rental.
Sidney L.
Great experience and friendly helpful staff.
Kevin W.
Nothing I can think of,all went very smoothly.
ANNA W.
Nothing! Everything was great!
JULIE C.
The location was fine and the people very pleasant. The problem is with Uhaul changing the location of my pickup at the last minute. It was very inconvenient. I know you notified me text a day before, however when you make a reservation to pickup a month in advance I can't see why the pickup place was not honored.
jonathan P.
Great experience, employees of hill country feed were amazing and my rented unit was perfect for my needs
Michael W.
Actually pick up your phone and have customer service managers available. You do terrible business and I hope to never use your lack of service again.
Gary G.
Not even last this site.
JOSHUA R.
Hannah took great care of me and was extremely pleasant to work with. She was quick to get me what I needed and made sure everything was good to go before I left.when I returned the trailer, she assisted and made the entire process awesome! Thank you Hannah for being amazing!!!! I wish everyone understood customer service as well as Hannah.
PATRICK W.
All went well with Hill Country Feed. However, prior to that the reservation had to be changed to Hill Country Feed because the one at JJ Auto was closed. No one there to provide the trailer. The one who made the original reservation apparently did not know that JJ Auto was closed that particular day. Probably not indicated in the system.
Sallie L.
Excellent service very helpful never used Uhaul I would use over again service was friendly Thanks
Jodie S.
This is the second time in just a few months where my trailer has had a nail/ flat tire
Michelle R.
Equip your vehicles with cruise control.
SHANNON T.
Everything was quick & easy, very efficient!
Kathlyn E.
Hill Country Feed Store was great: courteous and helpful.
Daphany J.
The family that owns Hill Country Feed were so nice and accommodating. Super sweet.
Harry L.
Smooth and easy
Justin B.
Awesome people I would recommend them to anyone!
JOSHUA M.
The equipment was clean but the brakes squeaked a lot when braking! Thanks for the help with our move!
R Clay T.
N/A
Jeremy M.
Everything was great.
Mason S.
Trim the trees back so people do scratch their vehicles while loading and unloading the trailers.
Dallas W.
Friendly, helpful staff. Easy and fast.
Glenn J.
I walked in and they had me ready to go, extremely friendly. I would recommend them to anyone needing a Uhaul
Brandon F.
I recommend more signs, or A sign. I wasn't sure that I was actually turning in to a Uhaul or not, because it was a pet store. I just happened to see a Uhaul trailer in the back
Jason L.
the girls were great and lots of help
James M.
Fast service! Thanks!
Asa E.
The two young ladies were great. Very nice and professional.
Larry W.
Friendly and helpful staff.
John G.
Great customer service..
wathik L.
The staff at this location were extremely friendly, very helpful, and funny. Seems like a family ran business, and they enjoy working with one another!
Dale A.
The folks at Hill Country Feed are very nice and very helpful.
Natalie V.
The young lady that helped me was great! I was able to make a reservation quickly and seamlessly. She explained options to me and was gracious as I thought through what would work best for me.
Luis C.
The process is easy and friendly great place Definitely used next time ????????????
Donald H.
It would have been helpful to have someone go over the ramp details such as how the ramp lifts up a few inches to lock inlace to avoid having a 3 inch step.
Agnes D.
Easiest rental I have ever done. The truck was spotless. The girls were fast, friendly and pickup and drop off couldn't get easier. Definitely rent for them again.
Jeremy L.
I did a night drop off and this location was very dark. I recommend some parking lot lighting for safety.
Chris G.
Awesome hard working ladies. Was very impressed.
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