Customer Reviews for Hillsboro Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hillsboro Mini Storage

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MARIA S. on

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It wasn't even anybody there to see all we did was drop off the truck so I don't know what time they open but we drop the truck off on time and nobody was available

Stacey C. on

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Allen is awesome

Daren C. on

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Alan is EXCELLENT !

Max L. on

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This is the Ideal U-Haul store. Clean, neat and the man running the operation was helpful and easy to work with.

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thomas W. on

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Very helpful with after hours drop off.

Mark R. on

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Allen at the Hillsboro location was very helpful and accommodating.

LInda K. on

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No improvement needed. All good ??

Mandy K. on

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Ben G B. on

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Both locations were great. Unfortunately Corporate UHaul offered me a discount to deliver the trailer to a location that is over 50 miles round trip out of my way to a corporate store. I felt this is unfair to both me and the local dealers. I did not accept the offer.

John C. on

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Kevin D. on

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Alan was competent, professional, and friendly. He explains every thing clearly.

James J. on

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allen at the shop was great. wouldn't change a thing.

Samuel M. on

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Elaine T. on

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Excellent customer service!

Alan D. on

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Frank D. on

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We tried to return truck on Saturday but when we arrived they closed early for graduation so we left to come back on Sunday after leaving we found out that this location isn’t open on Sundays so we came back and left truck on Saturday using up some more of the fuel which ended up being one line under on fuel gauge and was charged 12.75 for fuel I called Monday to see why I was charged and got no satisfaction so in the future I probably will not use U/haul

richard b. on

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great people very friendly and helpful

LInda K. on

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Customer service great. Clear explanation of the boxes and equipment. The van I rented was new and clean and operated perfectly. A good experience and very helpful for our move. ??

Daniel D. on

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I have several comments, none of which I'll add here since I have no issues with the Hillsborough facility. My issues are with UHaul and I will address them personally. My recommendation when using this facility is deal with the people in person, do not use the UHaul online system.

Daren C. on

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Nothing. Alan is the BEST !

Gregory G. on

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Tim L. on

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Phil S. on

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Staff member was the most thorough, clear, and courteous with his explanations of any I've ever dealt with. Please pass along my accolades.

kathy p. on

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Jessica A. on

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Deirdre N. on

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B Sue T. on

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Great personnel!

Teri A. on

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Great guy Allen. Great rep for your company!!!

Christine O. on

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I met with the Hillsborough uhaul rep on Thursday 5/9/19 before five on the way home, as I could not find another person to drive my car home. I took the key so that the following morning I could be dropped off before the uhaul opened and take the truck, which I used to drive to work. This was a one way to auburn Maine. I wanted to use the truck for two days. When I was in Hillsboro I repeated more than one time to the representative, so I need to have it back by five on the 11th, he said yes more than once. When I dropped the truck off in auburn Maine they said they charged me another 54 dollars for an extra day. Had I known I would have not tried to get to uhaul on 5/9:19 to get the key, even though I did not take The truck that night. I was trying to see a live person to walk around it with me and he understood that 5/11/19 was my two day window for rental. Please consider refunding the second day added charge of 54 dollars. The truck was clean, full of gas. I want to continue doing business with your company. You provide a valuable service. The rep in Hillsborough and in auburn were both very professional.

Keri M. on

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We had a series of hangups leaving our pick-up city, and were told we'd receive extra miles and an extra day. It may not have been communicated, and we were charged extra mileage at drop-off.

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Nancy C. on

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Nothing/ Alan at U-Haul Hillsboro, NH was wonderful! Explained everything about driving Van.

DOUGLAS D. on

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Courteous and friendly. Came in on off hours to assist me. Above and beyond@

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charles n. on

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Everything went quite smoothly. Alan Is a true gem to the business. He was extremely helpful and courteous in every way possible Thanks

tracy b. on

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MIchael B. on

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Deborah H. on

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James H. on

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Have dealt with the people at the hillsboro location before and have always been friendly. Drop this truck off after hours on a Sunday. Lot was clean and organized and had plenty of room to park the 26' box truck. Tried to rent the truck out of this location, but was told the size truck I needed would not be available there. So I had to travel to Manchester to pick it up.

Deborah S. on

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Alan was SO helpful! I won’t go anywhere else for uhaul

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Barbara H. on

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Daren C. on

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Nothing ! Allan was excellent !

Darlene F. on

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Everything was great and the service representative was very friendly and helpful. I highly recommend the Hillsborough Uhaul on West Henniker St.

lisa d. on

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Great service, kind and friendly!! Thank You!

Ben G B. on

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Brenda B. on

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friendly service! quick and easy

BOBBIE V. on

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Everything was great...thank you.

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vincent d. on

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Nothing....hillsboro location is really great with very friendly services

Michael R. on

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It was not made clear to me about the insurance charge. I have commercial business insurance--so I paid $112 extra when I did not need to. I heard the daily rate and mileage rate and was automatically enrolled in insurance. If given the choice--I would have declined insurance

BARNS OF B. on

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Suzanne D. on

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No improvements needed

CLINTON J D. on

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Hillsboro Lions C. on

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DarleneSanpaio C. on

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I helped to facilitate a UHAUL truck for an employee of our organization. I did not personally use the vehicle. Alan was very friendly and helpful!!

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Mike P. on

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john k. on

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john k. on

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David C. on

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The owner of this shop went above and beyond-the store was closed, but he came in on his personal time to rent the vehicle to us. We were transferring a piano to a middle school, and picking up some furniture we bought from another location, and the only day we could do this was on Presidents Day Monday. We will definitely use this shop for our future UHaul needs and recommend it to everyone! The proprietor was super friendly and efficient.

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CINDY G. on

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Keep Alan he's awesome! Very helpful, and informative.

Angela M. on

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Miguel s. on

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Jakyoung C. on

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mark b. on

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I have sent an email explaining in great detail why i will never again rent anything from u haul. Our business is clearly not appreciated and it has cost uhaul a very good customer who used u haul often

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Peter M. on

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KEVIN P. on

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donna w. on

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Jena B. on

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Alan D. on

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Alan always does a great job

Ronald T. on

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Fiona L. on

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Melissa T. on

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DAVID B. on

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Alan is always helpful and great to deal with.

Chris c. on

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heather h. on

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