Customer Reviews for Hillsboro Mini Storage
(U-Haul Neighborhood Dealer)

1,229 reviews

276 Henniker St   Hillsboro, NH 03244
(Rt 202 & 9)

(603) 464-4283

Location Hours

  • Mon-Tue: 10 am - 4 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 7/7/2022 - 7/31/2022: Closed

Services at this Location:

Contact Us

(603) 464-4283

276 Henniker St
Hillsboro, NH 03244
(Rt 202 & 9)

Services at this Location:

Location Hours

  • Mon-Tue: 10 am - 4 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 7/7/2022 - 7/31/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Fantastic experience. Helpful worker. Easy process. Will use location again.

Thomas O. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

new van, very clean, close by location. Allan was excellent. Very friendly and quick service.

DEBBIE P. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

kelsey E. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

The most friendly location!

Elliot C. 
Rating:
5.0

Allen was very helpful and accommodating

Scott B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

I have rented this sized trailer at 4-5 locations locally. The service at this location was the best by far!

David L. 
Rating:
5.0

Customer did not leave a comment.

Chiso O. 
Rating:
5.0

Nothing . Alan is over the top efficient and proficient and made my experience seamless!!! Thank you!

Susan C. 
Rating:
5.0

Customer did not leave a comment.

Nathan F. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Great Experience

Bob B. 
Rating:
5.0

Excellent service from a man!

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Nicholas M. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Best uhaul location in the country

Robert M. 
Rating:
5.0

Customer did not leave a comment.

thomas C. 
Rating:
5.0

Allen is always great to work with

ROMEO V. 
Rating:
5.0

As ever, Alan is helpful with getting trucks on a last-minute basis.

David B. 
Rating:
5.0

Alan keeps this U-Haul location top-notch.

David B. 
Rating:
5.0

Customer did not leave a comment.

Jackie C. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Thank you so much for your service!

Stanislav V. 
Rating:
3.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Customer did not leave a comment.

Joel T. 
Rating:
5.0

No problems with this rental. Very convenient, friendly and professional.

Richard L. 
Rating:
5.0

There was a problem with my reserved truck size not being available, but Alan was very helpful, communicating with me early about the problem and then accommodating us with picking up the larger truck the next day, not charging us for gas on the smaller truck and only charging us for the smaller truck fee. This is the definition of excellent customer service.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
Rating:
5.0

Quick no hassle rental - everything explained, helpful and knowledgable. Couldn't ask for more!

Kathryn K. 
Rating:
5.0

The man who helped us was thorough, clear, and really nice.

Nancy P. 
Rating:
5.0

Nothing! It is easy to rent your vans . Alan was professional and is knowledgeable regarding the trucks he has on the lot. I have used your service for years and will continue.

Darlene S. 
Rating:
5.0

while the local location was helpful, the overall corporate uhaul customer service is horrible. I rented a specific size truck on a specific day/time and location. I was given a truck larger than ordered, i was told I would have to drive 1 hour back and forth in another state to pick up the truck I had originally ordered. I ordered furniture pads and they had none so I would have to drive to another location to pick those up. I finally ended up calling a local dealer and was given exactly what I had requested 15 minutes from my house.

Maria P. 
Rating:
5.0

I believe the person working the counter was named Alan, If it isn't I apologize. The sole person staffing the location was extremely helpful despite my having issues with the online check in. Truck was in good shape, and the staff even asked if there were any performance issues with it upon drop off. I've had less than ideal uhaul experiences in the past, I will use this location every time the need arises in the future despite it being 25 miles further away than the closest one.

Edmund B. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Customer did not leave a comment.

Fred T. 
Rating:
5.0

Customer did not leave a comment.

paul I. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Customer did not leave a comment.

Andrea D. 
Rating:
4.0

Customer did not leave a comment.

Allen B. 
Rating:
5.0

Allen is always so helpful and thorough with the whole process.

Kim M. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth J. 
Rating:
4.0

Customer did not leave a comment.

Helen P. 
Rating:
5.0

Everything went smoothly. I will be back.

Jan J. 
Rating:
5.0

No problems during the entire process. Great, helpful service!

Jan J. 
Rating:
5.0

Partner with people like Alan , he's great, very informative and a big help.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

Customer did not leave a comment.

Kristian P. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
2.0

Fix drop off process

Benjamin P. 
Rating:
5.0

Customer did not leave a comment.

Derick P. 
Rating:
5.0

Excellent customer service, guidance, information, etc.

David R. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Great service

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Jody W. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Wonderful service even came in on a Sunday so I could rent a uhaul! Greatly appreciated

Alyson L. 
Rating:
5.0

They were fantastic - would highly recommend.

Christopher C. 
Rating:
5.0

I have not pulled a trailer for about 60 years, so the prospect of delivering a heavy generator to a friend who lives 2 hours drive away was stressful. Alan set us up with a trailer that has a ramp, provided the ball, connected and unconnected the trailer from the car, and generally made this stressful task a piece of cake.

Gary S. 
Rating:
5.0

Thank you so much!

Stanislav V. 
Rating:
4.0

Nothing

Norman B. 
Rating:
5.0

It was a good experience overall. I would rent there again if needed.

Michael Allen B. 
Rating:
5.0

It was great

Simon M. 
Rating:
5.0

I don't think anything, I was very happy with customer service, very polite and knowledgeable.

June H. 
Rating:
4.0

Convenient location. Allen is super helpful and nice.

Kim M. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

This comment is not directed at the pickup location. I had reservations for a truck and car hauler in VT. The DAY PRIOR to my pick up I was notified the closest hauler was in MA. This is not acceptable!!!! Why am I able to make a reservation if the equipment is not going to be available? I had taken time off from work, my wife had taken time off from work, AND we pulled our kid out of school based on reservations U-Haul had made with me but could not honor. This will cost me hundreds of dollars as I wasn't able to pick up my auto and will need to schedule that for another time. This trip was planned to pick up the auto along with another item which I needed the truck for. Now I will need to rent a truck and hauler again for the auto when I could have combined the trip and costs in one trip. This is not an acceptable way to do business!!!!

George S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN W. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Alan was just as nice and professional as can be, both when we needed to change the drop-off date and also, in person, when we dropped off the truck. He truly made the whole process stress-free!

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
1.0

Truck was filthy. No cell service to check in with. And did I mention that the truck was FILTHY?

Jacob E. 
Rating:
5.0

No improvement needed. Service was quick easy personable knowledgeable and friendly.

James B. 
Rating:
5.0

The online reservation system seems to direct customers away from this dealer, and I'd like to know why. It's the closest to me, & I'd seen 3 open trailers at this location, but the online system kept trying to send me to Concord, NH which is 25+ miles away. When the customer is paying mileage, that's just not cool.(not the case for this day rental, but MY time is still valuable to ME) So I stopped by because I know the owner (our kids went to school together, we give blood at the same drives, etc) and lo & behold, he had 3 trailers available, even tho the online reservation system said "no". I was able to move the equipment I needed to, turned the trailer back in before closing. Seamless. Next time I need to rent, I'll skip the online & go in person. I suspect this is costing some dealers business, I think you need to fix it !

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Zoe R. 
Rating:
1.0

In an unsafe location with no cell service. Also the windshield wipers on the truck were very unsafe.

Chris L. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

The price of gas is the only problem. The high prices offset the deal.

Rick J. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL K. 
Rating:
5.0

Not a thing excellent.

Brenda C. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

I always have a great experience!

Yelonda L T. 
Rating:
3.0

Customer did not leave a comment.

Eric C. 
Rating:
4.0

Customer did not leave a comment.

Alan Scott M. 
Rating:
5.0

No improvement needed. Alan was very thorough and professional.

LINDA W. 
Rating:
5.0

Representative was very helpful and nice.

ELLIOTT W. 
Rating:
5.0

Customer did not leave a comment.

Chad R. 
Rating:
5.0

This guy is why I'm a uhaul coustemer

SOREN W. 
Rating:
5.0

Nothing I can think of. Pickup was easy, drop off was easy, people were great to work with and the price was right.

Elizabeth P. 
Rating:
5.0

Terrific customer service !

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

N/A

Yelonda L T. 
No reviews have been submitted for this location.

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