better customer service
DANIEL M
Aubuchon Hardware 168
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsboro, NH 03244
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There were hidden fees not explained until I brought the van back. I asked why is this so high an invoice. An additional $40. A day from 19.99 a day advertised. I will say I won't rent again.
dianna wI filled in the preregistration online, basically a waste of time, get to store they had trouble getting system and then when U-haul website came up I basically had to tell them everything from prereg. We HAD put my wife on as a driver also, that didn't didn't show up, had to repeat all info and had to wait for U-haul to send a text message to my phone for a picture of her license (both sides) I nor they could get back side (Bar strip) to focus, even with there phone. MY WIFE COULDN'T DRIVE the TRUCK! Our move went easy and the truck worked fine (Crank Windows) the Return Same Crap but Worse, they Couldn't even get onto the site, 15 minutes later I walked out of store. UPDATE YOUR SYSTEM U-HAUL!!!!!!! MRC
Michael Ccheck-in took a very long time, information that I supplied during the registration process didn't seem to be satisfactory and more information was required. I think your registration system needs attention. At the pick-up location I needed to supply photo's of both sides of me drivers license. The registration website never made this requirement clear. The registration website indicated that I needed to log into a uhaul web site....again....I was never informed that photos of where I returned that trailer to was required as well as the fact that returning a trailer after hours it's dark and I'm not sure photos would be helpful. Overall....the only thing that I'm satisfied with is the price of the rental...the rest of the processes....registering...picking and verification of the drop-off all need work by Uhaul.
Garrett KGreat, helpful people at this location, but the software U-haul makes them use is not up-to-purpose - it needs to be made more robust, faster so they can do their jobs without having to wait for fields to show up within the utility. That would also save customers significant time and get them "out the door" quicker.
DAVID B