Customer Reviews for Hiltop Sales
(U-Haul Neighborhood Dealer)

347 reviews

201 Lamar St   Sweetwater, TX 79556
(I-20 and HWY 70)

(325) 235-8272

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(325) 235-8272

201 Lamar St
Sweetwater, TX 79556
(I-20 and HWY 70)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

MELISSA B. 
Rating:
5.0

Customer did not leave a comment.

Erick D. 
Rating:
4.0

Quick and easy drop off, good service!!

Chriss J. 
Rating:
4.0

Contactless pickup was a bit complex. I had to have addition input and assistance from a support phone person. She was terrific!

JAN M. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
2.0

NO Comments!!!!!!

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

ladonna S. 
Rating:
5.0

The service at Hilltop is first class- Mr. Teague went above and beyond to help us during a very difficult move- his personal attention and helpful suggestions made evident his knowledge and experience. We appreciate Mr. Teague and Hilltop Sales!!

John Y. 
Rating:
5.0

Nothing, service was excellent.

CRAIG J. 
Rating:
5.0

Bob is very professional. This is the second time we have rented here and excellent customer service. Have not been disappointed!

Sheree M. 
Rating:
5.0

This survey does not capture the full experience I had. I reserved a truck and was told I would not be able to receive the truck that day. I called the regional office and a lady named Tammy answered. She was very short, very rude, eventually hung up on me and canceled my reservation. I then called several locations and was able to find my own truck 2 hours away from my home. I expected to have a truck did not end up with the truck and had to use 4 hours of my day to get a truck. Very unhappy.

Ethan J. 
Rating:
5.0

Customer did not leave a comment.

Margarita A. 
Rating:
5.0

Customer did not leave a comment.

albert M. 
Rating:
4.0

The gentlemen that I worked with her was very nice, he took care of getting everything set up get me hooked up and on my way.

Scott B. 
Rating:
3.0

Service was great, but limited on the size of rental moving trucks.

toni L. 
Rating:
5.0

Salesman was very knowledgeable on trailer and hooked it up for me,

ismal L. 
Rating:
5.0

Great experience

jermey P. 
Rating:
5.0

Customer did not leave a comment.

jeff M. 
Rating:
5.0

Nothing, he was so nice, friendly, very helpful. Great person/place to do business with-

JANET M. 
Rating:
3.0

Customer did not leave a comment.

KELLIE P. 
Rating:
5.0

Customer did not leave a comment.

Vernon S. 
Rating:
5.0

The service was friendly and efficient.

WILLIAM JEFFERY W. 
Rating:
5.0

Customer did not leave a comment.

Rosario P. 
Rating:
5.0

Friendly Nd helpful

Urekcano C. 
Rating:
5.0

Keep doing what your doing

Jonathan W. 
Rating:
5.0

Very Professional, well informed and will definitely use the Sweetwater location again for more moving needs 5 Stars!!

Jefferson D. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Tara P. 
Rating:
5.0

The Hiltop owner was very knowledgeable and helpful.

John M. 
Rating:
3.0

Customer did not leave a comment.

Jan M. 
Rating:
4.0

My only issue is we ended up w car trouble... ended up turning in our trailer 2 days early ... at a different location . And there was no reimbursement or any incentive for turning it in 2 days early. Seems a little weird for a company.

Aaron G. 
Rating:
4.0

The dozen furniture blankets I ordered were not in the truck.

Christopher A. 
Rating:
5.0

This guy was great!

Kevin M. 
Rating:
5.0

Attendant was very help and accommodating.

Dan B. 
Rating:
4.0

Customer did not leave a comment.

jose R. 
Rating:
5.0

Customer did not leave a comment.

Abad G. 
Rating:
5.0

Customer did not leave a comment.

gary S. 
Rating:
5.0

Great Customer Service

Mekale D. 
Rating:
5.0

Very friendly and polite

Jesus G. 
Rating:
5.0

Customer did not leave a comment.

Roxann G. 
Rating:
5.0

Customer did not leave a comment.

Tabytha K. 
Rating:
5.0

Great job

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Wendy H. 
Rating:
5.0

Nothing you was great??

annette-janet L. 
Rating:
4.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

Customer did not leave a comment.

patricia M. 
Rating:
5.0

N/A

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

Efrain H. 
Rating:
3.0

Customer did not leave a comment.

Logan S. 
Rating:
5.0

Customer did not leave a comment.

DEBRA E. 
Rating:
5.0

Customer did not leave a comment.

Bryan C. 
Rating:
1.0

Wrong email. Over and over again. So many different contracts and surveys are sent to my email. I've complained. I've been promised resolution. Still going on. I haven't rented from Uhaul in ten years or more! I will complete every survey I get 100% negative until the problem is rectified.

oscar-mary G. 
Rating:
3.0

STOP emailing me. I'm not a customer! I keep getting emails from this location for many different customers. I've contacted them by phone. I've put in feedback. Nothing's working. STOP!

jack V. 
Rating:
5.0

Customer did not leave a comment.

Brandon E. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
3.0

Customer did not leave a comment.

della F. 
Rating:
5.0

Customer did not leave a comment.

Cheryl R. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

Customer did not leave a comment.

Theresa V. 
Rating:
5.0

Bob at Hilltop is a top shelf customer service agent for UHaul. He went above and beyond to accommodate the needs of our family and help in this move.

john Y. 
Rating:
5.0

Customer did not leave a comment.

Natasha R. 
Rating:
4.0

If you reserve a unit don't rent to another

JOSEPH P. 
Rating:
4.0

Customer did not leave a comment.

della F. 
Rating:
5.0

Customer did not leave a comment.

SHAUN B. 
Rating:
5.0

Customer did not leave a comment.

Angelica L. 
Rating:
5.0

Service was Friendly, helpful and efficient.

Dan B. 
Rating:
5.0

Customer did not leave a comment.

Mickey S. 
Rating:
4.0

Customer did not leave a comment.

Anita G. 
Rating:
5.0

Customer did not leave a comment.

Ish L. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Jimmy B. 
Rating:
5.0

Customer did not leave a comment.

arlisha R. 
Rating:
5.0

Everything is good

chian H. 
Rating:
3.0

Customer did not leave a comment.

jocelyn C. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

With Graduation at varied colleges in the area in full swing we had to travel a great distance to find an available unit. The Sweetwater store went out of their way to help make that available. U-Haul also added miles to cover the added travel to pick up the truck, return to Lubbock and make the move. Thank you to all who helped.

james W. 
Rating:
5.0

Customer did not leave a comment.

Suzane P. 
Rating:
5.0

Service was excellent

Brian G. 
Rating:
2.0

Old trailer, so damaged couldn't count the dings, dents, splits. open seems that actually allowed rain & mud to enter the trailer during a storm-

Jane M. 
Rating:
5.0

Customer did not leave a comment.

denise P. 
Rating:
5.0

Customer did not leave a comment.

Johnny S. 
Rating:
5.0

Customer did not leave a comment.

alan N. 
Rating:
5.0

Customer did not leave a comment.

Sheila S. 
Rating:
5.0

Customer did not leave a comment.

Ashley G. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
4.0

Thanks. Dropped off Friday March 1st

Kristina E. 
Rating:
5.0

Excellent, was running late and the owner waited for me with a smile and was so very helpful, thank you

Christine B. 
Rating:
5.0

Customer did not leave a comment.

Rick G. 
Rating:
5.0

I am so glad that there are some good knowledgeable people with good hearts and wonderful Customer service skills , ! Thank you Mr. Bob of Sweetwater tx UHAUL! Truly, thank you!!

Roland C. 
Rating:
3.0

Took a trailer from sweetwater tx to monahans tx & the Clerk had me for Drop off in irving tx so i was being charged $15 xtra for drop off at wrong location apparently.

Pedro O. 
Rating:
5.0

No problems

ERNIE G. 
Rating:
5.0

Very nice at this location.

Betty E. 
Rating:
5.0

Customer did not leave a comment.

jennifer B. 
Rating:
3.0

Very friendly and helpful.

Cindy D. 
Rating:
5.0

Efficient and courteous.

Reynundo C. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Clell M. 
Rating:
4.0

Customer did not leave a comment.

Ryan J. 
Rating:
5.0

Customer did not leave a comment.

GINA F. 
No reviews have been submitted for this location.

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