Customer Reviews for HMC Self Storage
(U-Haul Neighborhood Dealer)

75 reviews

2194 Sand Canyon Rd   Chewelah, WA 99109

(509) 935-6393

Location Hours

  • Mon-Fri: 1:30 pm - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(509) 935-6393

2194 Sand Canyon Rd
Chewelah, WA 99109

Services at this Location:

Location Hours

  • Mon-Fri: 1:30 pm - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

They were not open when I arrived on the date and time scheduled and reserved.

Edwin D. 
Rating:
5.0

They are extremely helpful and I appreciate their knowledge and input.

Roberta S. 
Rating:
5.0

Customer did not leave a comment.

liz M. 
Rating:
5.0

Customer did not leave a comment.

Debbie T. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
4.0

Customer did not leave a comment.

Charlene J. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Help the owners by having ether software do there customers aren't waiting so long because the software keeps crashing especially if there in a hurry they can loose customers very fast that way it's nit the facilities fault uhaul has bad or non updated software

Lillian D. 
Rating:
5.0

Customer did not leave a comment.

benjamin P. 
Rating:
4.0

The young man there was very personable and accommodating.

Andrew M. 
Rating:
4.0

Customer did not leave a comment.

Michael Y. 
Rating:
3.0

U-Haul: EITHER STOP BUY TRUCKS WITH GOVERNORS OR ACTUALLY TELL YOU CUSTOMERS IF THEY ARE GOING TO HAVE TO DEAL WITH ONE. YOU MADE MY TRIP AWFUL TWICE BY GIVING ME THE WRONG TRUCK SIZE AND STICKING ME WITH A ****ING SPEED GOVERNOR. I WILL NEVER EVER USE YOUR SERVICE AS LONGS AS I LIVE AND RECOMMEND NO ONE ELSE USE YOUR SERVICE EITHER!!

Caleb C. 
Rating:
3.0

No one there or answered or calls.

sandra R. 
Rating:
5.0

Customer did not leave a comment.

Barbara S. 
Rating:
5.0

Customer did not leave a comment.

dominique B. 
Rating:
3.0

Customer did not leave a comment.

Caleb C. 
Rating:
4.0

They were closed when I dropped the truck and dolly. The schedulers on the phone were great and saved me two hours of driving. I was super impressed with UHaul overall.

Christi M. 
Rating:
5.0

Customer did not leave a comment.

Casey J. 
Rating:
5.0

Customer did not leave a comment.

Katrina W. 
Rating:
4.0

A little cleaner atmosphere. I know it is going threw a management change so expect u Haul to bring it up to specs...

Dave M. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Awesome service

Victor A. 
Rating:
3.0

Customer did not leave a comment.

Darla F. 
Rating:
5.0

Please let them know the rental is very sparsely equipped for a driver

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Cami P. 
Rating:
5.0

manager was great...truck ran well and I plan on using it again soon for another job...

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Susan P. 
Rating:
3.0

Customer did not leave a comment.

ROBERT D. 
Rating:
2.0

Customer did not leave a comment.

Amber L. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
5.0

Very nice, friendly, easy drop off. I am definitely using UHaul service for my future needs.

David C. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
4.0

Customer did not leave a comment.

Dennis B. 
Rating:
3.0

The owner was not at the location at the time he stated. We had to wait for him.

Rocky V. 
Rating:
5.0

Awesome customer service, Riley was very professional and courteous with the paperwork and lined me up with the towing hitch and lights as well as showing me hook up procecedure. Would definitely recommend his U-Haul business.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

gary Z. 
Rating:
3.0

Customer did not leave a comment.

wayne P. 
Rating:
5.0

Customer did not leave a comment.

dennis C. 
Rating:
3.0

Customer did not leave a comment.

GARY L. 
Rating:
4.0

Customer did not leave a comment.

Stewart W. 
Rating:
5.0

Have had "So-So" experiences with U-Haul locations in the past BUT this location is a joy to rent from. Always friendly, always helpful! Highly recommend!

Neil B. 
Rating:
4.0

Customer did not leave a comment.

Gregory O. 
Rating:
2.0

Customer did not leave a comment.

Karen D. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
4.0

Customer did not leave a comment.

STACY B. 
Rating:
5.0

Riley was great to work with.

tanya C. 
Rating:
5.0

Nothing to improve. Service was fast and friendly.

EDWARD Z. 
Rating:
5.0

Customer did not leave a comment.

Jill D. 
Rating:
5.0

The trailer drop off is slightly uphill. Otherwise this location is easy to deal with.

Katherine A. 
Rating:
5.0

I was sent to Cheweiah to pick up truck witch added miles to trip. This contributed to the over mileage charge. Not good.

leonard F. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Service was great. Noted many rentals at this location that I could have used 500 miles away. Oh well.

Charen M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT W. 
Rating:
5.0

All good!

Eric A. 
Rating:
3.0

Customer did not leave a comment.

Jerry R. 
Rating:
5.0

The staff at HMC gave great advice on pre-arranging a cost conscious rental for my situation. On the day of the pickup of my 15 foot truck they had me out the door and down the road in my rental in less than 10 minutes after I walked in their door. Great job- thanks!

MARK M. 
Rating:
4.0

Customer did not leave a comment.

RACHEL C. 
Rating:
5.0

Nice folks at Chewelah U-Haul

norman B. 
Rating:
4.0

This was not the site originally reserved. It was quite disruptive to our moving plans to have the location changed at the last minute.

Steve G. 
Rating:
5.0

Provide signs to promote online turn in.

matthew W. 
Rating:
5.0

Customer did not leave a comment.

ERICK V. 
Rating:
4.0

Customer did not leave a comment.

mike L. 
Rating:
4.0

Staff was very easy to work with. Yard had ample room for maneuvering of trailer.

Dale N. 
Rating:
4.0

Customer did not leave a comment.

Al V. 
Rating:
5.0

Your doing just fine!

Neil B. 
Rating:
5.0

Easy to work with - thanks.

Peter G. 
Rating:
5.0

Very nice people. Also quick too, I gave them practically no warning of what I needed and they had it ready to go even before I got there. (I called) great place!

craig A. 
Rating:
3.0

I was suppose to drop off at loon lake washington but the lady that ran location was not there during business hours and her husband was a vile man who refused to allow us to wait for her so I could take care of my cash deposit. Sat there patting his pistol on his side and then called the sheriff. Even though uhaul gave me a $50 credit for my next rental, i will never rent from them again. I had to go an hour out of my way to drop of dolly and me my sons were threatened and then told to leave where I was to drop off. Beware of Loon Lake, Washington location.

elizabeth F. 
Rating:
5.0

Customer did not leave a comment.

ole O. 
Rating:
5.0

Customer did not leave a comment.

Kristi M. 
Rating:
5.0

The owner was amazing and real helpful. As for the car dolly, the truck I was trying to haul was too wide so I spent 40 bucks for a dolly that I wasn't able to use.

MATT M. 
Rating:
5.0

Customer did not leave a comment.

JOSU A. 
Rating:
5.0

Customer did not leave a comment.

JOSU A. 
Rating:
5.0

Customer did not leave a comment.

Arna I. 
Rating:
5.0

The customer service at both the Chewelah office (Will) and the Mount Vernon office was superior. The experience was flawless! Thank you Again! Sherri Prather

Sherri P. 
No reviews have been submitted for this location.

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