Customer Reviews for Hobe Sound ShipCenter Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hobe Sound ShipCenter Inc

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Mark B. on

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I placed a call to the Ft Pierce location on 12-6-19 @ 5:15PM to inquire about a credit for moving out of my storage unit early. The call was transferred to the call center. The agent who I spoke to informed me that I would receive a pro rated credit for any unused days. I moved out of my unit on 12-9 19, 17 days early. The manager Shawn Cooper informed me that no credit would be issued in contradiction to what I was told on 12-6-19. I objected. Shawn informed me that he would put an inquiry in the system and that I would be contacted by U-Haul. I have been a longtime customer. I expect a credit for the 17 days or I will regretfully take my future business elsewhere.

richard S. on

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FORREST H. on

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The trailer did not have a proper electrical connection for my 2018 SUV. Also the mechanism that attaches the trailer to my 2 inch ball hitch did not have a tight fit, causing it to rattle severely for the entire trip.

gilbert P. on

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The car smell cigarettes

Janna L. on

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MIKE D. on

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Check in and out fast and easy. Customer service was great. The young lady that assisted me was courteous, knowledgeable and helpful.

David C. on

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Customer did not leave a comment.

Mark J. on

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I accidentally locked the key in the truck. I went back to the location that I rented the truck from, thinking they would have a second key that I could get to open up the truck. I was told that it would be $100 for someone to go out and open it up. I can’t believe that they wouldn’t have an extra key for their trucks. I rent a truck quite often from Uhaul, probably 6 or 8 times a year. I guess the good old days of taking care of your good customers is over for Uhaul.

Lovina S. on

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Anthony S. on

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LARRY S. on

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Excellent, friendly and quick. Helped make a stressful move much easier. I would recommend this company to any one that is moving their “stuff” themself. Thank you!

Angelique V. on

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Milan H. on

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Is good, only bad thing is that the 26ft box truck is like 100years old so it was a lifetime experience driving it down the i-95, but otherwise its nice place with amazing employees

Anthony S. on

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Very good experience!

CAROL J. on

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KAREN K. on

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Very accommodating and friendly staff! Thank you for making my moving experience a little easier. Karen Kollinger’

Krissa H. on

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Keep up the good work. It is very hard to staff good employees.

Beverly T. on

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So helpful! GREAT service, highly recommended

Thomas H. on

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This is a great location and the people are friendly and make sure everything is perfect for you.

Philip K. on

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Took almost 20 minutes to rent truck. I was the only customer in the store. Equipment was clean and mechanically in excellent shape. Return of vehicle was swift, much easier than getting the truck.

BOB M. on

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No complaints very top notch

JEFFREY C. on

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Unfortunately uhale as a company needs a lot of improvement. Made reservations on line and went to the location to pick up and trailer was not available. I drove 30 min out of my way to not get my rental. Then I had to find the trailer by calling around and then had to drive 30 min in the other direction,

EDWARD P. on

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Anthony S. on

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Always A+ Customer Service At This Location.

Jennifer C. on

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Easy location close to our home.

Micheal M. on

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Anthony S. on

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Professional, organized & efficient location!

Hany R. on

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PETER D. on

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Robert G. on

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kelly G. on

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ELIZABETH S. on

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Great representation of Uhaul

kim S. on

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I rented a truck that was fine I also rented 2 utility dollies to empty a storage unit and the dollies weren’t in the truck it made the move a lot more work then it needed to be

Jim D. on

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They took care of me

rocky G. on

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Customer did not leave a comment.