You charged me after hours return fee even though it was returned at approximately 2:00 p.m. You also overcharged me on the rental. We will have the credit card company remove the charges for you if you don't.
CHRISTO D
Stuart Motorsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stuart, FL 34997
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This place shouldn't be renting u-hauls. Not a clue what they're doing. Shut it down.
DANIEL GWe arrived at our appointed time (10 am) only to be told that the vehicle we had reserved was not available because someone rented it that morning (probable online) and did not bring it back as scheduled. The personnel at the location were somewhat helpful trying to resolve the issue, but no van could be found within a reasonable distance. (You charge by the mile!!) I asked if we could get a truck for the same price and was told that they had no authorization to do so. They gave me a number to call Uhaul to try to make that arrangement!! I did and was able to take care of our one hour job with a much larger truck. The truck probably used more gas than the van (we put 3 gallons of gas for the 12 miles we drove). The truck was old and not at all comfortable. To "improve for the next customer"? Have the proper equipment available when promised and instruct the renting agents to call Uhaul to remedy issues instead of asking them to do it!!
Robert BRental and return procedures were overly complicated.Cargo Van was clean but it was obvious that the vehicle was not checked for the previous rental. Tire Pressure was extremely low and was an extra step that should not have been necessary to correct. Other than that the vehicle performed adequately.
Raymond PSo easy on the app, 15 minutes booked and picked up the U-Haul!
Christine t