The person there was not friendly and he did not have the dolly I had reserved online (in fairness, he did call me early in the morning to let me know he didn't have it). But the worst part is that he said I had to change my destination drop-off, because he could not find it in the system. I said I had a confirmation from U-HAUL with the destination I selected in Pembroke Pines, but he said he could not find it in the system and I had to accept the location he selected (A1 Financial Multi Service). That created a problem to return the truck as I learned later.
RICARDO M
Discount Mini Storage of Stuart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stuart, FL 34997
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very clean and neat drop off location. Very convenient and easily accessible location. The location was closed so I had to use the app for the drop off. I would definitely recommend this location for pick up or drop off.
Thomas Wgood service nice staff
AHMED AWhen I pick up my truck the gentleman was really kind and personable explain to everything that was expected of me it was a pleasant experience thank you so much
John COriginally booked closer to my home in Hobe Sound. Only after my reservation was I then informed it was 6 miles in the opposite direction in Stuart. The real issue is upon arriving door was lock and after 45 minutes of standing and waiting I was informed by a man working at thre storage units next door that he thought I needed to call UHaul. After another 30 minutes and downloading an app, sending pictures etc.. I was finally able to get the van. Why wasn’t I informed that this was going to be the process? What if my wife had just dropped me off and I did not have my cell phone? What if i needed blankets for the move, which I did? What if I needed a hand cart which I fortunately had one. Just overall a dissapointing experience that added 90 minutes to a very busy day and it all could have been avoided with better communication on the part of U Haul.
Daniel K