Customer Reviews for Hoffman Rentals

Victor was fabulous in every way, a great rep for UHaul.

Everything from start to finish was simply excellent.. I have become a uhaul fan. The attendant was very helpful and a great human.

Very customer oriented. Hooked up the trailer and all the safety chains and explained everything for me. Upon returning all I had to do was call him and he did all the checking for me so it was very convenient for me. I would use this U-Haul depot whenever I need a trailer. Vic did a great job.

Nobody was there for my scheduled pickup time. Trailer was covered in snow and employee told me it'll just blow off going down the road. Upon return nobody was there either. Online return couldn't find my location. When I picked up the trailer employee told me a could send a text to a specific phone number saying the trailer was returned just incase nobody was there or online website didn't work. So I did that and had to call the number hours later to confirm that it got checked in, which it didn't. Worst u-haul place I've ever been too. Needs a new owner or to be shut down.

Nothing can be improved. The gentleman that works there was nothing but polite. Absolutely a great experience. I highly recommend this location.

I've rented from this facility before and never have been disappointed. Very friendly service.

Thanks very much for the Fast and great service.

The employee was talkative , funny and informative. I will definitely go back to him when I need another trailer rental.

Keep up the GREAT customer service Victor.

Very friendly and helpful. Fuel gage was a little misleading with shaded area, and no troubles on return when I explained my confusion with it, very understanding. Definitely recommend this U-Haul business to others, straight forward, all the details explained expertly. Thank you!!

I cannot describe fully the cooperation, friendliness, and professionalism of your Hoffman location representative. I will continue to use that site for all my needs.

Nice friendly owner. Everything went just fine..Thx

Just keep up the Great service. I can highly recommend this location for U-Haul rental!! Very accommodating to work with our needs and our schedule.

Vic was great to work with

This places always over delivers.

Excellent service

My experience was very positive and everything went smoothly! I would highly recommend renting through U-Haul!

Vic is very knowledgeable and helpful with my rental. He understood my needs and went out of his way to help me !

Tow strap on auto transport was loose and fell off of my vehicle multiple times. The employee did a good job, but the equipment could have been checked better.

This location is excellent. Improvement suggestion: My online pre-check in didn't save and I had to provide the info in person at check in. No fault of this location. Seems to be issue with uhaul.com.

Very professional dealer! Highly recommend his dealership.

The service at this pickup location was excellent. The person providing the service was personally concerned about making sure this was a good experience for us. It was terrific. Thanks

Very helpful great place to rent from

2nd time I've used this location this year and I would definitely use them again. I even used them even though they were a little out of the way vs other u-haul companies because how the first time went so well.

No improvements needed. Customer service was great.

Was a great experience. Very helpful and knowledgeable

The person we worked with was so kind and really made sure we got the best deal! He was very transparent and looking out for our best interest. The registration online was smooth as well.

Always go to this location for the best service! VICTOR has always treated us the best!!

Victor has always been there for our retail needs Thank you Victor

I wasn't able to check in or out online, wouldn't except my information.

The gentleman that helped us was awesome. Thank you

We had a hiccup with the truck. Seems our rental was transferred to another location without our knowledge. We were told that we should have gotten an email, which we did not. Luckily we had a very good Owner/operator who straightened everything out, and we got our truck for our move.

This place goes above and beyond customer services. I will continue to use them as I have three times this year with kids coming and going to college.

Staff was polite, quick and helpful. Explained everything clearly and was very kind! Very happy with my moving experience from this location!

Vic is very thorough with the check in process and cares about his customers.

Online said it wasn't available but in person as we were picking up truck it was available.

The experience was very professional and pleasant; from the initial booking to returning the truck I rented. Thank you. Rose

The Customer Service was incredible. This location set the customer service bar very high. Awesome job!!

Very friendly and helpful

Hoffman U-Haul is Awesome. Vic is a great guy and extremely helpful. Would recommend them for your next U-Haul rental in the greater Green Bay area.

Good job!