mike J.
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Customer Reviews for Hoffman Rentals
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hoffman Rentals
Jo C.
I've rented from this facility before and never have been disappointed. Very friendly service.
Michael C.
Thanks very much for the Fast and great service.
Steve K.
The employee was talkative , funny and informative. I will definitely go back to him when I need another trailer rental.
Mark S.
Keep up the GREAT customer service Victor.
John L.
Very friendly and helpful. Fuel gage was a little misleading with shaded area, and no troubles on return when I explained my confusion with it, very understanding. Definitely recommend this U-Haul business to others, straight forward, all the details explained expertly. Thank you!!
Saul S.
I cannot describe fully the cooperation, friendliness, and professionalism of your Hoffman location representative. I will continue to use that site for all my needs.
Gary F.
Nice friendly owner. Everything went just fine..Thx
Daniel F.
Just keep up the Great service. I can highly recommend this location for U-Haul rental!! Very accommodating to work with our needs and our schedule.
Darin B.
Vic was great to work with
John O.
This places always over delivers.
Nicky P.
Excellent service
Jackie M.
My experience was very positive and everything went smoothly! I would highly recommend renting through U-Haul!
jeff B.
Vic is very knowledgeable and helpful with my rental. He understood my needs and went out of his way to help me !
Jacob S.
Tow strap on auto transport was loose and fell off of my vehicle multiple times. The employee did a good job, but the equipment could have been checked better.
Tim G.
This location is excellent. Improvement suggestion: My online pre-check in didn't save and I had to provide the info in person at check in. No fault of this location. Seems to be issue with uhaul.com.
Greg M.
Very professional dealer! Highly recommend his dealership.
DUANE Y.
The service at this pickup location was excellent. The person providing the service was personally concerned about making sure this was a good experience for us. It was terrific. Thanks
James V.
Very helpful great place to rent from
Eric Z.
2nd time I've used this location this year and I would definitely use them again. I even used them even though they were a little out of the way vs other u-haul companies because how the first time went so well.
ALEC H.
No improvements needed. Customer service was great.
Dawn K.
Was a great experience. Very helpful and knowledgeable
Jeff J.
The person we worked with was so kind and really made sure we got the best deal! He was very transparent and looking out for our best interest. The registration online was smooth as well.
Mike K.
Always go to this location for the best service! VICTOR has always treated us the best!!
Bruce I.
Victor has always been there for our retail needs Thank you Victor
PAULA D.
I wasn't able to check in or out online, wouldn't except my information.
Chris V.
The gentleman that helped us was awesome. Thank you
Thomas H.
We had a hiccup with the truck. Seems our rental was transferred to another location without our knowledge. We were told that we should have gotten an email, which we did not. Luckily we had a very good Owner/operator who straightened everything out, and we got our truck for our move.
John O.
This place goes above and beyond customer services. I will continue to use them as I have three times this year with kids coming and going to college.
LUCY H.
Staff was polite, quick and helpful. Explained everything clearly and was very kind! Very happy with my moving experience from this location!
TIM C.
Vic is very thorough with the check in process and cares about his customers.
Marcus T.
Online said it wasn't available but in person as we were picking up truck it was available.
rose B.
The experience was very professional and pleasant; from the initial booking to returning the truck I rented. Thank you. Rose
John O.
The Customer Service was incredible. This location set the customer service bar very high. Awesome job!!
Daniel S.
Very friendly and helpful
Liam L.
Hoffman U-Haul is Awesome. Vic is a great guy and extremely helpful. Would recommend them for your next U-Haul rental in the greater Green Bay area.
Michael H.
Good job!
Catherine B.
Vic was easy to work with and quick to complete the process.
Mike S.
Friendly, helpful.
David N.
This site was extremely helpful. I had reservations with another u haul site. I called that morning and was told the truck never came back and there was no truck for me to rent. I still had to move. The Monroe Avenue site got me the same size truck in 20 minutes. They truly were a life saver!!!!!
Chris B.
Nothing. The owner was very helpful and friendly. I will rent from this location again.
BRIAN L.
EXCELLENT CUSTOMER SERVICE!
Bob P.
no tmuch
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