Professional, courteous and very helpful. It was a very smooth rental experience from first phone call to the car hauler return. I highly recommend Hoffman Rentals.
ed r
Customer Reviews for Hoffman Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
He did a great job explaining and setting up the trailer.
David TTimely and the owner very polite and friendly.
Christopher DVictor was very nice to work with.
GARY HJust see Victor at Hoffman rental ! He will take good care of you !
BOB DGreat customer service, fast easy pick up and drop off. Equipment was clean and in good condition.
Michael DThe owner Vic is always very helpful. Thanks
Dave AThe vehicle had a massive leak on the edge of the windshield. Once on the freeway, we could not have a conversation and hear each other. The cabin sounded like a radio on maximum volume with a broken speaker that played static. 18 hours of that was quite excessive!
GARY HFast and easy process, no complaints.
Brock CNothing. My experience could not have been more efficient or more convenient.
David TWonderfully helpful. Great service!!!
Maryellen MThank you so much Victor! My experience at Hoffman Rentals was fantastic! I've driven by your location for years, but the location on Mid Valley is more prominent as it's a bigger UHaul typical store. But not anymore...If I'm ever in need of a UHaul again I'm visiting Victor, and telling my friends! He stayed right up til close, on a Friday night no less, as that was the earliest I could arrive. He threw on some free miles, and the truck was immaculate. Thank you again.
BECCA NVictor was a wealth of knowledge! Showed us how to hook up and remove the trailer. Trailer was perfect for our needs and the entire process was smooth and easy! Thank you Victor!
Jody EOwner was very helpful.
John LVic took great care of us. Thanks!
mary hContinue to be friendly – we had a great experience
Christopher WService was excellent. Not much to be improved upon.
John SYour agent at Hoffman Rentals was instrumental in making this move an enjoyable one. I was unfamiliar with the equipment and he went over the guide point by point to show the best way to prepare and the load the "Auto Hauler". If I didn't understand something, he demonstrated it for clarity. This was by far the smoothest rental I've made. Thank you.
ed rBest maintained location and most knowledgeable owner in the area.
Andrew CBooking location was changed with on a single Text with different address but no other notice of change of location
CODY ELocation is Very friendly and easy to work with.
Chuck GVictor was very friendly and helpful.
RIC AVery friendly and professional. The trick was clean and ready for us at our requested time. Would highly recommend!
JASON KVictor was super friendly and helpful. I will definitely go back to him.
Dave EGreat location and service. Highly recommend!
Tom AVery accommodating, great experience. Would highly recommend this location to others!
Gary FNothing comes to mind.
Frederick HI have done business with Victor before and he is part of the reason I always go to this location for my rental needs There seems to always be a good variety of vehicles and trailers, and if Victor does not have it he will search the area for what you need and get it for you. Give Hoffman Rental a try. You won’t be sorry !
Bob DVictor was great to work with and the equipment was in great shape. I will be renting another trailer from this location soon. I would recommend to others.
Jack HAfter using corporate stores and competitors I decided to try him out due to the proximity to my home. Best lucky decision ever. Professional and polite, VERY easy to deal with and extremely helpful. Will keep utilizing this spot every time I need to!
Eric GGreat service. The owner even called to let us know we could pick up earlier if we wanted.
Carinna CKeep a car transport on hand for local rentals, this is an in demand piece of equipment.
Steven SVictor was great to work with, will definitely go back if the need for a u haul comes up again.
ERIC SVictor was great to work with would highly recommend using this location.
Jack HVictor was very informative and very friendly!
Kurt SExceptional service and helpful folks!
Shaun JVictor was great and easy to work with and he cared about us and our trip
Jack OThe owner always provides excellent service . His trucks and trailers are always in top condition. He’s my go to U-Haul dealer!
BLAKE EVictor at Hoffman rental is an amazing guy. That is why I went to this location again ! He treated me so well, taking time to explain the unit I was renting making sure I felt comfortable Before I drove off the lot. The pick up and return went very smoothly ! There are a lot of places that rent U-Haul products but believe me it’s worth the trip to Hoffmans That is, if being treated like you’re important is what you are looking for !!
BOB DI love the personal touch that is provided. It’s a great and safe way to move large pieces of furniture without being damaged on the trip. Family members and I have used this rental because of the many positive experiences that we’ve had.
Mary BGood service, I’ll be renting here again ..
Roger FThe gentleman is a nice guy. There's nothing special about this location.
Aaron ENothing! He was awesome! I got there and he was able to have me set up and on our way really quickly!
Cathy MI recently rented a U-Haul trailer from Hoffman Rentals. I picked a bad week, as almost every trailer in the Green Bay area had already been used by people moving their children's items to college campuses in Madison and other areas during the previous week. Still, Vic went out of his way to drive 50 miles to find a trailer for me and bringing it back. He inspected it thoroughly to make sure it was in good shape for the three hour drive north I was using it for. It worked flawlessly. Vic has been doing this for many years and knows U-Haul vehicles inside and out. If you need a U-Haul vehicle in the Green Bay area, I highly recommend Hoffman Rentals as your first choice!! Marc
Marc VManager was friendly, safety orientated, promoted brand and service, provided best practices on travel and return operations
Michael MExcellent customer service. He helped me make the decision on what size trailer to use and then made sure I understood all the details of the agreement.
John SI had some issues using the app on the return, but otherwise things went smoothly.
PETER KThe office area was not very clean born well maintained but the vehicle was clean.
taylai kIt was a very fast and smooth rental process. Great customer service and would highly recommend this to others. We saved alot of money cause he gave us some options to pick from to save. Will definitely go back there again.
DENISE L