I did self check in as I dropped the truck off early after hours for that locationSHERRE E.
Customer Reviews for Holt Travel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Why did uhaul charged my card an extra 20dollarsshemeta V.
Customer did not leave a comment.Rickie A.
Customer did not leave a comment.Tamny K.
Very nice lady Gwendolyn. She called to make sure I was coming to get my equipment. Good service. Nice peopleIVELISSE B.
Customer did not leave a comment.Tyler K.
Great service thank youJohn P.
Everything was great and professionalcletis C.
Great customer service! A True Asset to Uhaul!Terrell J.
Customer did not leave a comment.Andrew H.
I've rented many trucks over the years, and this was best experience I've ever had. The site manager, Clayton, is a very professional gentleman and an absolute pleasure to deal with. When it looked as though the previous customer may not return the truck I had reserved on time, Clayton contacted me promptly about the issue, kept me informed with updates, and made extra accommodations to ensure my move could proceed as planned. The truck I rented also was in excellent condition. My expectations definitely were exceeded. Whenever I need to rent another truck in Valdosta, I will only do business with Clayton.William P.
Clayton was great! Very helpful and kind to work with. Great experience.lee L.
Customer did not leave a comment.Leigh B.
Customer did not leave a comment.ashley A.
Customer did not leave a comment.Cory H.
Post signs for drop off locationHOWARD J.
No commentOra S.
Customer did not leave a comment.akemia A.
Customer did not leave a comment.Nicholas C.
Nothing everyone was very helpful!alexisia S.
Nothing everything was great??????albert M.
Clayton was extremely helpful and I was blessed by my entire experience. Thank youlawana R.
Clay was awesome!! We had a fabulous experience.Chris S.
Customer did not leave a comment.Julius Z.
I had a reservation set for 10am, arrived 10 minutes early (9:50 am) but had to wait 50 minutes to process the paperwork and get the rental.Kristina P.
Customer did not leave a comment.oshanda J.
Very. professional and friendly. Extremely helpful and accommodating.ALBERT S.
Customer did not leave a comment.Teresa P.
Excellent customer service!!Phil L.
Small. Did a mobile check outDanielle H.
Clayton is very friendly and professional. I own a business and I help people move so I use uhaul 5-6 times a year and I will always come back to this location because of Clayton.Connie W.
I went to a gentleman, a fellow veteran of the roads we take, at 1101 west hill ave in Valdosta, GA. If there was a rating system 1 being meeting expectations, 10 being the driver! He would be a 6. Pretty dam good man meeting customers who look for quality with high expectations! Thank you, U-Haul, Remember, you served this customer right! Another year!KEVIN W.
Had a problem with truck that was rented. It would not latch.mark W.
Excellent customer service. He explained everything and offered options. Truck was in good condition. They had a dolly and blankets available, unlike another place that I called. I would have liked a paper copy of the contract, rather than just electronic.cristi A.
Great moving equipment and service at a great price.juan T.
Have equipment ordered loaded on truck for smartphone pickupsKEITH P.
Very good outstandinggregory A.
If the equipment does not work for the customer I reimburse some of the fee backanthony S.
The owner is a good man. Helped me out tremendouslyAnkur P.
Clayton provided excellent service, he was friendly and very helpful I would definitely recommend this business to my friends and family.Dennis F.
Customer did not leave a comment.James W.
Holt Travel went above and beyond to ensure I was able to get the U-Haul I needed. I would definitely recommend Holt Travel and Charter buses for your travel and moving needs.Jessica Bradhie M.
Customer did not leave a comment.Jessica J.
After hour drop off was sketchy. worried about leaving tow dolly as there was no way to secure it totally. I faced the hitch toward the building and pushed it as close as possible but no room to position the truck to block it in. Not sure of a solution though.Burton S.
Drove around 5 or 6 miles out of Valdosta and rear passenger side tire from the car transporter blow up in pieces, check the other tires and I found a big bubble at the driver side front tire. Called the Office several times and nobody answers, I guess was closed...that was around 12:30 pm, called the Uhaul road side assistant they answered, file a claim for 2 tires to be replaced...they told me 90 minutes wait time......I WAITED 3HRS! Don't get me wrong...the service provider gentlemen was amazing...but the equipment check should be better. A trip of 4 1/2 hrs back home turns to 8hrs plus...not fun. I still get charged full price...RAFAEL O.