Customer did not leave a comment.Woodrow C.
Customer Reviews for Home Floors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was overcharged by 1,000 miles because John McClay read the odometer wrong. This was supposed to be corrected and credited back to my credit card but has still not been taken care of after 30 days.JOSHUA S.
The representative was rude and the location beyond dirty, unsanitary! I have a video to send to Corporate U Haul, it was so disgusting and in professional!Cynthia P.
It would be more convenient to have the rental truck up front and ready to be pick up, instead of walking or driving to the back to pick up the rental truck. He was very friendly and knowledgeable about the U-Haul rental.Sarah P.
The owner John was always trying to make a deal with someone else on the phone as you waited to be helped. He was very rude and unprofessional.CHRISTOPHER W.
The dude was extremely rude. Never met anyone ruder than that guy. I think his name was JamesBENJAMIN N.
I was cussed at by your employee for not coming to get a truck we had already picked up 6 hour earlier and charged for dollies and pads we did not have and when I called the guy to straighten it out when we went to return the truck he said he didn't make mistakes and gave me a 1800 uhaul number. I will never use uhaul again.William F.
Customer did not leave a comment.CHARLES A.
Customer did not leave a comment.keisha L.
This location was poorly marked and there we're no employees to be found to help out. If not for self-return, I would have had to pull the trailer to another location out of town.Ethan M.
Customer did not leave a comment.Randall M.
better instructions for pickup let them know they have to find truck before getting keysRobert W.
Where is my refundmark H.
The drop off location was totally dark and it wasn't paved. No clear instructions were given and it wasn't apparent from the road that it was even a UHaul location.Jonas G.
John was AWESOME! He was knowledgeable, very helpful, accommodating, polite, pleasant, and great sense of humor. I definitely will recommend this location to others.Robert D.
Customer did not leave a comment.Paul C.
Customer did not leave a comment.PAUL H.