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STEVEN P
Customer Reviews for Hop N Shop Phillip 66
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was a gas station with no signage that was visible and no trucks on the lot. Seemed very shady. Attendant just asked for keys and didn’t want to check truck in. I decided to do self checkout and hand him keys so I had drop off record.
SAMUEL HPick up location was extremely unorganized and I was wild maybe 3/4 times I did not have a reservation before magically my reservation appeared after 15/20 minutes. Truck maybe had 40 miles of gas left in it and the worker told me it is what it is for now, but they will reimburse me at the drop off location for the gas I put in it. I spent $60 on gas and was then never reimbursed for any of it. After reaching out to ask out it, I never heard back.
IAN WGood service
Chavez J