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jerry M.
Customer Reviews for Howdy RV
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I returned the trailer in one day instead of 2. I felt a refund should be applicable for utilizing it for 1/2 the time, but my rental would not allow me to rent the item for only 1 day. I feel that you are able to rent this again to someone else, but are still charging me for the time they could be using it instead of me, without my early return consideration.
Carol S.All staff were eager to accommodate our needs.
LM D.Need a sign or two to tell you where to go for the uhaul part of their business.
Richard S.I had a difficult experience the first time I tried to drop a trailer off at this location. The signage is not very clear (it is primarily an RV storage/repair facility. However, this time I was familiar and I had no issues.
Paul C.Friendly and helpful staff Very fast and efficient
James F.This is not the location that I was given. That one looked like a private residence and had not Uhaul sign. I used my phone to look one up and returned the trailer there. The number that I was to call to get a location gave me a bad address.
STEPHEN H.Employee that helped me was very friendly and helpful!
JAMES F.It was unclear the after hours drop off would be leaving the trailer outside of a locked fenced area.
SEAN G.First time to ever attempt to rent and it took me 5 separate phone calls and in person appointments! I made 2 different reservations and the first one scheduled me at the wrong time. Second attempt to reserving I called gentleman who was to meet me and he said even though it was reserved he would not open at 7am as hours stated nor would he have the trailer. It was very unnecessary but I had to rent the trailer for 2 days even though I only needed it from 7am Friday, September 17th til about 2pm same day! Then when we picked up the trailer on Wednesday we were checked in at 6pm even though we arrived closer to 6:30pm and guy had no idea what he was doing!
Sabrina S.Very good
ANTONIO B.He didnt know anything about the equipment, he didnt have me sign anything, or take pictures. Had no idea how to put my car on the tow dolly, and he works at a RV place. My windshield wiper blade was not work right. He was a nice guy but knowledgeable about anything I needed.
MICHELLE T.No one was there. It was supposed to be open until 7:30PM but the place was locked up tight as a drum at 7:15PM. I was trying to drop off the trailer, which was a 45 minute drive from my place. Due to that and the ZERO HELP I got over the phone, I ended up waster 1 and 1/2 hours of time and several gallons of gas. Not to mention that I had to get up early the next morning and get the trailer back before the rental time expired. Again, there was no one there. Fortunately, someone else had a code to the gate and I followed them into the lot, where I self-returned the trailer using my phone.
Paul C.