I used the uhaul app to drop off trailer. It took 4 times till it finally work. Kept dropping and making me start over.Richard C.
Customer Reviews for Howell Gasoline LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Russ A.
They were great to work with. Very friendly and efficient. The van was ready and clean . It was a very good experience and I would highly recommend them .CINDY S.
Customer did not leave a comment.RENE S.
5 star servicesteve M.
Best customer service!!!! Thank you so much for your help!!!!!!Michael M.
Your people were friendly, cooperative and knew what they were talking about. As a customer what else could I ask for?Stephen O.
Customer did not leave a comment.MELVIN S.
Tire on trailer had sidewall bubble. Informed lot attendant. Was told that was only trailer and take it or leave it. Of course it blew. Had to wait on side of freeway for 2 1/2 hoursDanielle R.
Nothing,,Mr Sadik was an amazing uhaul associate,,,I will only do business with him and send all referrals his way,,,,,SCOTT S.
Very satisfied. Rented a van for the day and it was in brand new condition. Transaction was fast and Salek the dealer was very friendly and helpful. Will definitely be back.IAN G.
Customer did not leave a comment.SCOTT K.
The staff was friendly, helpful and treated me with courtesy. Sadek was extremely helpful and worked with me to get the right equipment for the moving job we had. If it wasn't for him the job would have been more difficult and our safety would have been in jeopardy.THOMAS T.
Customer did not leave a comment.ALFRED S.
Sadik was great to work with and was very accommodating to my needs.James S.
Excellent experience! I will be backKRISTA R.
Customer did not leave a comment.DARIEN D.
Sadik and his staff were great to work with. This was a very easy process.Michael M.
Best u-haul around. Always rent here. The owner is the best!Mike D.
The guys were a great help and they were gentlemen. I definitely recommend them!NATHAN A.
Customer did not leave a comment.CHRISTOPH G.
Sadene if I'm spelling his name correctly was great to work with.WILLIAM W.
Customer did not leave a comment.ANTHONY R.
Customer did not leave a comment.Michael M.
Sadik was very helpful with the whole processCESAR Y.
Customer did not leave a comment.michael I.
Customer did not leave a comment.Katee O.
Customer did not leave a comment.SRINIVASA N.
I had received two different auto text messages the day before pickup stating two different times for pickup. So i called the location and explained the situation. They said just come in for the earlier time is fine (which is what i needed). They never asked me any information about what i needed. When i showed up, there wasn't really anywhere for me to park my car until i gave them a hard time so they moved a van for me. Then i find out the truck i rented wasnt going to be available till later. They had my reservation in the system for 6pm. I showed them my email for 2:30. They told me that was U-hauls fault. I stated i called the day before. Showed them my call log, no apology. Luckily they had a 15' truck for me. I had reserved a 20'. Luckily i made it work with the help of a few friends with trucks but the 20' is exactly what i needed. Very disappointed overall. I asked for a discount for the inconvenience. There was nothing they could do.ANDREA F.
Customer did not leave a comment.JOSEPH L.
Unbelievable customer service. Would highly recommend going here for your uhaul.Neal G.
Excellent customer service provided by entire team and special shout-out to Sadik. Sadik was wonderful,friendly, and professional. He made process easy and explained everything.Neal R.
It was a very busy morning so the truck pickup process was hectic and confusing, but eventually I wound up with a truck that was in good condition and did the trick.Michael D.
Customer did not leave a comment.Jared E.
Customer did not leave a comment.Sheila M.
I was charged $60 bucks for safe move after I declined it online. Charged me without my authorization of itBAYLEE H.
Customer did not leave a comment.Scott B.
Customer did not leave a comment.GERARD F.
Excellent customer serviceMarc B.
Bill upon return would be greatPETER S.
I have no complaints, would not hesitate to use this business again or recommend them to friends and family.William C.
Sadik goes out of his way to provide the best experience and provides excellent customer service.Gregory S.
Nothing not sure if I'm spelling his name right, but sadif is the reason I constantly come back to this location. He goes out of his way courteous and professional.PETER D.
Very smooth and trusting experience.SALVATORE B.
The owner went above and beyond to help me and accommodate. Ready on time and great serviceMario V.
Customer did not leave a comment.MARYANN S.
Customer did not leave a comment.CARLOS M.
On site staff sadeek was awesome. I did an online reservation that got messed up, but he was able to get it all figured out very promptly. Definitely recommend this location for Uhaul needs!Richard F.
Great friendly service. Answered all question and made the rental process very easy. Quick pick up and return. Contact them directly if you have questions. Definitely will be back!Jeffrey G.
Customer did not leave a comment.Joseph D.
Customer did not leave a comment.Brad H.
Very easy and helpful Great!RICHARD C.
Nobody at counter emailed receipt shady operationErik D.
Customer did not leave a comment.Zbigniew S.
Customer did not leave a comment.Eric A.
what a great easy time i had with the Howell Store, the manager there was super helpful, ill highly recommend this store to everyone ;), thanks for a great Exp ;) !tom B.
Customer did not leave a comment.JERRY M.
Everything went perfectly. The online registration, payment and return was very easy and quick. The gentleman behind the counter was warm and friendly. Great doing business with a company like this.Michael D.
Awesome customer service. Courteous, friendly and efficient!DEBRA P.
Customer did not leave a comment.HINA Z.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.TONYJOHNATHAN M.
Customer did not leave a comment.KRISTIAN G.
Customer did not leave a comment.Gregory S.
Customer did not leave a comment.MICHAEL V.
I had a problem when arrived I believe uhaul handle incorrectWENDELL W.
Customer did not leave a comment.FRANCISCO D.
Sadik was wonderful and our service was excellentlauren K.
Sadik from Howell Gas was extremely helpful. Great customer serviceFrank W.
Sardis at u haul was Had a great courteous experience with sonic at U-Haulfrank Z.
Excellent customer service and efficient..... always try's to accommodateKENNETH F.
Customer did not leave a comment.ISRAEL I.
Staff was very friendly and helpful. Great locationJOSEPH B.
Sadik at Howell Gasoline/World Gas was knowledgeable and responsive to my rental needs. He took extra time to accommodate my situation. I've used U-Haul in the past and this is the very best experience for us in over 30 years. The facility is large and well lit at nighttime unlike some hole in the wall mud puddle operations. I returned my rental after normal business hours and the employees there were very helpful. I recommend World Gas/ Howell Gasoline at 2001 Route 9 North in Howell to anyone in need of U-Haul equipment.David C.
Excellent service Moe is great!! Thank youTHERESA Z.
Customer did not leave a comment.Brian H.
See Sadik. Graet guy great serviceMARK E.
Customer did not leave a comment.Robert J.
Sadikl was very helpful and had great communication skills. He was a pleasure to deal with.BRIAN B.
Had to hookup trailer myself as place was busy. Luckily a repeat customer so I knew the process. Location has good equipment and was quick to get in and out.JONATHAN F.
Customer did not leave a comment.VICENTE H.
Customer did not leave a comment.PETER Z.
Customer did not leave a comment.MAX S.
It was great here! Sadik (my apologies if the name is spelled wrong) was so nice and it was truly and easy and great experience!Vianca M.
Customer did not leave a comment.MATTHEW H.
Customer did not leave a comment.Daniel D.
Excellent, quick and efficient service. Will use again.Christian K.
The professionalism and respect and commitment was amazing by all involved Thanks for a care free experienceTHOMASG M.
Customer did not leave a comment.andres N.
Customer did not leave a comment.GREGG S.
They are always very helpful to me. I have rented from this location before and will use them again without question.Georgeanne P.
They were very helpful and friendly. The representative that helped us was great I don't know how to spell his name it begins with a S.Troy T.
Customer did not leave a comment.DONNA D.
Customer did not leave a comment.edward B.
Didn't have the equipment I reserved. Overcharged for miles.Jeffrey O.
I am grateful for the service this facility provided me. I was under pressure to get the work done and they made my life easier. Thank you.FRANK D.
When I arrived to pick up truck, the truck wasn't even on site and I couldn't use the no-contact pick up to take the truck. I had to wait for the person in charge Sadik to come back to the garage with my truck. It was a very long and tedious process which doing online was supposed to keep it more simple. I hope I don't have to rent another U-Haul soon.Aaron P.
Very good service and very accesible Sadic the best guy to help uANTONIO L.
Very helpfulJerry C.
Customer did not leave a comment.ANATOLI J.