Truck wouldn't start. Empty gas barely made to gas station. Too hard to get in contact with U-Haul to get into truck. Real confusing instructions . Will never use again or will tell everyone how awful an experience. Could not get anyone to give clear instructions. Took 3 hours to get into truck . Never againJames M.
Customer Reviews for Humphries Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent experienceJOHN C.
Very nice people and easy rentalDANIEL K.
Customer did not leave a comment.joslyn D.
Customer did not leave a comment.Ian S.
Customer did not leave a comment.Amanda L.
I couldn't ask for better service from beginning to end. Excellent customer care.jomathan H.
Customer did not leave a comment.Mary R.
Excellent they saw me pull up with the trailer and were outside and directing me where to drop the trailer before i came to a stop in the lot help disconnect the trailer and had me on my way in no time!JEFFERY G.
Customer did not leave a comment.Floyd S.
Everything worked out perfect. Loved that I could drop off after hours.Richard T.
Customer did not leave a comment.JOSEPHINA J.
No they were closed on the Saturday that I picked up unit. So I couldn't resolve the issue that they didn't put a utility dolly in truck. Also they didn't try and contact me until after 5pm Friday to tell me they didn't have the 20ft truck that I requested. When I called the number that was in their email. It said the mailbox wasn't setup. It took me an hour and a half on the phone to U-haul to get the paperwork corrected. It had me dropping off the truck in Pennsylvania not 100 miles down the road in Texas. The phone operator implied that I should have filled the request form out correctly. The form i signed off on was correct. Even though I reserved the 20ft truck a week before. They only had a 15ft truck there for me. I had to leave some of my things behind. The truck I picked up ran fine and had no issues.Bruce R.
Customer did not leave a comment.LEONARD H.
Customer did not leave a comment.Russell S.
Customer did not leave a comment.William S.
Everyone was super helpful. The sweet woman who helped me set this up was wonderful. She took the time to answer any questions I had. I would highly recommend this location for not only Uhaul rentals, but for vehicle stuff as well. Everyone at this location is exceptional.Amanda L.
Customer did not leave a comment.martha S.
Customer did not leave a comment.DOUGLAS K.
Everyone was very helpful and friendly.Peyton D.
Customer did not leave a comment.Tammy H.