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Julia M
Customer Reviews for Huntem Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good, staff at this location were helpful, knowledgeable and very easy to deal with.
Joe CAfter unsuccessfully searching for a drop box, I contacted customer support. Support was unprofessional, unhelpful, unresponsive, and rude--telling me that there is a dropbox and waiting until fifteen minutes into the conversation to tell me I'm chatting with the wrong department. I called the right department, nobody answered, and I was forced to figure things out on my own. I returned the keys to the drop off location during business hours and they informed me there isn't a drop box. I loved the location, but U-Haul's customer support needs an overhaul. I was impressed by both locations, but unimpressed with U-Haul in-between pick up and drop off. It's a real pain moving and then having to deal with ineffective customer support.
Matthew Eservice was good and friendly
Jeff SDavid Johnson was attentive and very helpful during pickup of the trailer. He made the process quick and easy.
Christian HEasy quick and friendly!
Lannea BFast and efficient. Very good prices.
Trisha RThe service was efficient and timely and the personnel very friendly
Kristen CDavid Johnson greeted us. Right out there, took our details and we were out of there in 10 minutes. Efficient.
Wayne RAbsolutely the easiest drop off ever . Guys were super helpful.
Zachary SVery helpful and quick to serve us. Thank You
douglas oThis place was the opposite of where I picked the truck up, the guys were great and inviting
BRANDON JEverything was great. Truck had only 30k miles so it was like new.
Dennis MHave more one-way 2-axle vehicle transporters available so that a customer doesn't need to drive 350 miles to pickup equipment.
WILLIAM J