The company owes us for 3 1/2 hours of gas and time riding around to 4 locations in 4 different cities. We get to a place and they don't have a one way. Then sent to a second, third, and then the fourth location was 1 mile down the road from where your system wanted us to say it was at. We has help lined up and has to pay extra time for them. I am shocked we did not get any discount or even a coupon to encourage us to give your company another try one day. Very up set! Barb Pribulick 904-887-0662Steve P.
Customer Reviews for Hwy 80 Tax Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Trellis C.
Customer did not leave a comment.Dadreion C.
No, I would not recommend this location to a friend because the representative who assisted me was so UNPROFESSSIONAL and RUDE. The representative told me she was in a hurry and that she was not going to check on another inquiry I had about mileage. She told me she would have to exit what she was working on with my rental and start over; and, that she was not going to do that because she had a funeral to go to and that she was not gong to be late. She also told me that their location was closed and that she was only there because we were the ones who "scheduled to rent trucks". She was very mean and unprofessional with her words and in disposition. These details can be proved by contacting another UHAUL location, Cosby Wireless in Marion, AL. Ms. Kim Cosby was on the phone providing me with information concerning my rental; and heard the disrespectful remarks the representative made to me.Doris B C.
Customer did not leave a comment.Nathan M.
The address needs to be updatedlarry M.
Customer did not leave a comment.Ericka S.
Very nice truck.Mark F.
Customer did not leave a comment.richard P.
Customer did not leave a comment.Thomas F.
Customer did not leave a comment.JASMINE S.
Customer did not leave a comment.alvin B.
Customer did not leave a comment.JO M.
The salesperson was very helpful and courteous.WALTER S.
Customer did not leave a comment.MIKE B.
Customer did not leave a comment.NCKOHL K.
Customer did not leave a comment.JOHNNY W.
Match competitors coupons!ALEX C.
Customer did not leave a comment.JEFFREY M.
Customer did not leave a comment.KIRBY U.
Customer did not leave a comment.DAN Y.
The service that I received was impeccable!!!! Everyone I dealt with was helpful and courteous. I will definitely be using Uhaul again!!!! Thank you for the excellent service!MARIE M.
U-Haul representative at this location was kind and curtious.BRUCE L.
No personnel at drop site. Did have a key drop and phone number to call. Personnel on the phone were at a different location, but were very helpful. Just told me to drop trailer, which I did. If I had needed help, no one was at the site when I dropped off the unit.richard G.
I called the day before dropoff to check on when they would be open. No one was there that morning despite being told the location would be open.GEOFFREY B.
Our drop off was supposed to be on service road. We never found it in Winona.REBECCA B.
Customer did not leave a comment.NANCY S.
Easy check in and return..even for a Saturday/Sunday rental.JACQUELYN S.
Excellent service! Will definitely rent a U-Haul at this location again! Thank you so much you made my move very quick and easy.CATHERINE W.
if i need to, i will use this u-haul again. i highly recommend them!SCOTT H.
Customer did not leave a comment.BILL W.
This was a nice place to rent a u-haul. They made the process easy.THEODORE M.
Customer did not leave a comment.JOSHUA K.
The location was convenient - but it just opened and we were their first customer. It took over an hour to get the paperwork completed and to get the uhaul hooked up. If someone would have pulled out the uhaul from the snow and had it ready - they would have discovered the problem with the hitch. The people were very nice and helpful. It just caused us to be an hour late for our moving schedule.THOMAS E.