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Daralyn M.
Customer Reviews for Hythe Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was dirty the wheel bearing was fucked up on it it cost 4 times the amount it wold and there was something wrong with the transmission
Desiree J.Thank you
Krista H.A storage location just off the highway. Had to call and wait 10 mins for arrival. I was there at 955 am they arrived to unlock a gate after at about 1010am.
SUSAN G.I was completely happy with the service until I realized my credit card was charged an additional $25 for cleaning the unit. Firstly the unit was dropped off in the exact same condition I rented it and second I don't recall authorizing that charge or reading anywhere there was one!!
Sharon L.Ensure that you have the proper wiring connector to go between the round wiring connection (if you have one on your truck), and the trailer connector (which is a flat five-wire connection). Luckily they had one in stock I could buy. Had I not been able to use an adapter, it would have involved rewiring.
Jordie D.Best experience with these folks!!! So awesome!
Chelsea H.I was skeptical first but they did an unreal far above expectation job to get me a truck and were super friendly and easy going thanks so much.
JUERG F.Great drop-off experience. The agent at this location was so helpful and accommodating. Highly recommend!
LINDSAY H.Clarify whether vehicle is a designated local rental or one you pay by the mile
Robert K.Hours of operation listed from 8-8. Called number in the morning got no answer. Left a message with no return call. Arrived at at 930 to drop of trailer. Gate locked, called number in sign. Guy said he was in grande prairie and working till 6pm. Was asked to go drop off and leave the trailer in his personal driveway in Hythe and he would return to the yard in the evening.
Carmen M.The guy was super nice but he needs serious training. He had to call someone to help him to do the paper work and I had to wait 1 hour, standing in a really cold office to finally be able to leave. Like I said, very nice guy but it was way too long.
MARC R.