Customer did not leave a comment.JAMES D.
Customer Reviews for Indian Creek Sports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DAVID H.
The actual sites for pickup and deliver were excellent! Having said that, UHAUL Reservations gets a big fat F minus in the California (Bay Area) region. You would think by now an adjustment would be made for the volume of people leaving California to other states and needing one-way rentals, It would appear the only adjustment UHAUL made was to raise the one-way price and leaving the customer hoping and praying the vehicle needed was actually going to be available. This business model is in no way customer service orientated, and reflects poorly of a historically well known brand. You cant blame everything on Covid19, but I'm certain that will be your response. Get it together if you want to restore your well known brand name. Steve SuchonSTEVE S.
Be promt when customers walk in. As for U-haul as a company, have the equipment you are supposed to guarantee for your customers. You really screwed up our moving day.RAFAEL D.
Indian creek just did what was sent to them via U haul. Com. I could not get a 20ft truck close to my area so had to cancel one reservation to another. We the .com customer service agent never asked me if I needed extras( blankets, dolly). Its advertised $29.95 per day 72 miles free. I was charged $105.00 plus for one day and went less than 72 miles. Need to fix your advertising.Ivy K.
Customer did not leave a comment.JASON H.
Customer did not leave a comment.Dan S.
Customer did not leave a comment.TAMMY C.
Customer did not leave a comment.Tracy H.
Customer did not leave a comment.Craig C.
Customer did not leave a comment.Connie F.
Reserved at amity store then was told p.u on warm springs that is 5 miles further than the 20 I had already drove. I had them transfer to Meridian road which was 5 miles from where I live. Your guarantee is not worth the paper it is written on. It is a problem with corporate not with the individual locations.Kevin W.
Joe was awesome and extremely helpfulchris L.
Customer did not leave a comment.James C.
Customer did not leave a comment.Jacob K.
Customer did not leave a comment.LARRY H.
Easy and convenient pickupRandall H.
Your App is very difficult to deal with. I have used the App several times. It keeps saying I do not have a reservation when I clearly do have a reservation. I have to call the customer service number and wait on the line for 30 + minutes to have them say I need to log on and say I don't have an account. Why does this still happen?james A.
Five starsDAVE M.
Customer did not leave a comment.Richard E.
Just had to use the app to return the truck but that's a hassle.Shawn P.
Customer did not leave a comment.Steven M.
Customer did not leave a comment.ed L.
Customer did not leave a comment.Bill B.
I rented a trailer on short notice and really appreciated the great help I received. I would rent again just for more of the same personalized service!Paul G.
Customer did not leave a comment.Charles R.
Thanks for all your help.GREGORY J.
The friendly knowledgeable staff is amazingJeffrey D.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Kyle B.
Customer did not leave a comment.Carl V.
Customer did not leave a comment.John H.
Awesome customer service.Klaus R.
Customer did not leave a comment.Randall H.
Customer did not leave a comment.Tom K.
Awesome experience. The folks at u-haul we're very accommodating. Will rent again if needed.sunny R.
Customer did not leave a comment.Patricia W.
Customer did not leave a comment.James M.
Customer did not leave a comment.Aaron B.
Customer did not leave a comment.Eric G.
Nothing to improve this location by far exceeded any other Uhaul location. I have rented from in the past and there have been many to compare to. They were extremely efficient on intake and return very impressive!Joshua H.
Customer did not leave a comment.Suzanne R.
Customer did not leave a comment.Shannon G.
Location was easy to get to. Drop off went quickly. No issues.David B.
Customer did not leave a comment.Richard A.
Nothing, they did an amazing job. Thank you!Stephanie M.
Customer did not leave a comment.Matthew G.
Customer did not leave a comment.Ty B.
Customer did not leave a comment.Sue M.
Customer did not leave a comment.Gregory W.
Customer did not leave a comment.Sue M.
The appliance dolly was not in the truck, which the owner warned me of, and I left without it. I did not make sure it was there. I drove the truck back to get it. Otherwise they rock.Edward M.
Customer did not leave a comment.Chelsey R.
Very helpful lining up a unit for me to rent. She checked records to confirm my name was registered to rent the unit days before my pick up date.Dan R.
Nothing to improve...everyone was so helpful and courteous. I recommend everyone use them. Thanks!Ron R.
Kuna is out of the way for everyone not living in Kuna. I was switched to this location with no other alternative location.Michael J.
Customer did not leave a comment.Irma R.
Very helpful and great service.Robert M.
Not to many choices for drop off or rental.JACK L.
Everything was awesome!!Randy E.
Customer did not leave a comment.Elizabeth S.
Customer did not leave a comment.Chase H.
Customer did not leave a comment.Robin H.
Nothing! Joe and his wife at Indian Creek Sports/Uhaul were fantastic and helped us with our uhaul choice! Their customer service is why we'll be back!Myrna E.
Easy in and out.Lee S.
Customer did not leave a comment.Jobey J.
Super kind staff made the day even betterSteven D.
Customer did not leave a comment.scot P.
Great location and customer service.Scott C.
Customer did not leave a comment.Damian M.