Customer Reviews for Integrity Pre Owned Autos

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Integrity Pre Owned Autos

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Leila J.
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Business was not open but was able to reach someone and he was very helpful and willing to work with me.

Blake H.
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Customer did not leave a comment.

james B.
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Nothing

Alan Keith P.
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Good job!

Carol H.
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Customer did not leave a comment.

sandra A.
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Allen G.
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Derek B.
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Bradley G.
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Great customer service!

billie M.
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Customer did not leave a comment.

Scott C.
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Danyl F.
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I had wanted an earlier pick up, and the owner did arrive before 10:00 and helped me right away which was super, but I would have liked an 8:30 pick up or earlier.

chawn M.
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Continue doing an excellent job

Michael M.
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Dont charge people for for cleaning when the truck had been cleaned

ROBERT N.
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Customer did not leave a comment.

Michael K.
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jefferson B.
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Customer did not leave a comment.

Milburn M.
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I dropped the trailer off after hours.

Allen G.
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Customer did not leave a comment.

sandra A.
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Customer did not leave a comment.

sandra A.
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I've been using this location for most all of my U-haul needs.the gentleman her is always courteous and very professional.

charolete C.
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Uhaul locater could not locate my location.

Terri M.
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Customer did not leave a comment.

sandra A.
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Great customer service

sandra A.
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what a wonderful exp as stressful as moving can be Adam and his staff was there to help at every step

sandra A.
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Customer did not leave a comment.

Brian R.
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The gentlemen operating it was pleasant and helpful. The facility is small and somewhat difficult when returning equipment especially after hours and in the dark.

James A.
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Have proper equipment available, knowledgeable reps

Elizabeth C.
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Customer did not leave a comment.

Richard J.
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Customer did not leave a comment.

Stacie R.
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Melissa R.
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CHARLES B.
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Very nice agent. Friendly and helpful.

sandra A.
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fast and easy great location

Justin P.
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Customer did not leave a comment.

Earl A.
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Customer did not leave a comment.

Allen G.
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BRADLEY M.
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David D.
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Personal service; very cooperative.

Philip C.
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Very friendly and helpful

MARTHA G.
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hard to get to area where trailer to be dropped off. Area not clean, grass was high and area unkept.

Dennis S.
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Customer did not leave a comment.

teshawna A.
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Customer did not leave a comment.

april D.
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Have an office open all day not to take personal trips thru the day. Our truck when got already had trash in back we were told it was ours. It wasn't.

Dennis S.
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Very quick and easy just the way it should be the location had the equipment I need and we were greated with a smile great location we will be back.

Amber M.
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Really appreciated that since the renters before myself did not return the truck by the time I arrived, the director at that location gave us the next size up without the extra charge.

Dennis S.
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Great customer service and good selection of equipment

Kevin D.
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Customer did not leave a comment.

Elvina W.
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Customer did not leave a comment.

Davis J.
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Coordinate pick up time with what was communicated online via text. Otherwise, great!

sandra A.
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This is my favorite U haul location. I never have any issues and I use this location over all the others that are available.

Chris K.
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Customer did not leave a comment.

Dennis S.
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Great service super easy to work with, this location is a credit to the uhaul brand

chris H.
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Always great

Joseph H.
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This was a very sketchy drop off location. I realize I dropped the vehicle off when no one was there, but it still made me nervous to leave the vehicle in this location. However, when I spoke to the owner the day before to get directions he was very accommodating and helpful.

Dennis S.
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I have rented several things from this location they are always willing to do whatever it take to go above and beyond

Christopher T.
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Customer did not leave a comment.

diane R.
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Customer did not leave a comment.

daniel O.
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Attendant was very helpful as always

Murell R.
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Adam at the Bluefield, WV location was extremely helpful, polite, and listened to our concerns and answered our questions.

john M.
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You had to drive on the grass to a non-paved backyard, to drop off the vehicle: and you were supposed to back the trailer up-which is a very difficult thing to do, no matter who is driving. If the business owner would merely pave the main return thoroughfare, from the front of the house to the back, that would help tremendously.

Lawrence B.
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Customer did not leave a comment.

CARL D.
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no one there, did not answer phone when I attempted to return truck, wonder why they are a part of your organization

Brad M.
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It was dark when we dropped off the trailer. It wasn't very well lit and the front lot was too crowded to drop the trailer off. We found a place in the back but it was difficult to turn around

Charles B.
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Customer did not leave a comment.

Christine D.
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Customer did not leave a comment.

Marvin W.
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Did not provide rented blankets I paid for! I called them and was told they did not have any blankets. I had to go buy blankets and then waited in line for 40mins when I returned the rental to deal with the issue.

Nick M.
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There was old food under the seat and there were maggots everywhere. I had to drive with the windows down in the heat so I didn't have to smell it even after cleaning it and 2 air fresheners.

Allen G.
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Used this location several times and also will continue to use them

tersea R.
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Great customer service on both sides trip from West Virginia to Columbia SC equipment performed as expected a little pricey for a small trailer but all and all good service

Kevin M.
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Staff the office all day, no out to lunch.

Eleanor T.
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I was scheduled to pick up at another location, and after arriving at that location on time and waiting for 20 minutes while another customer was helped, I received a call from Uhaul that a 15 ft truck was unavailable, although there was one in the lot at my location, and that a 20 ft truck was available a 1.25 hour drive away. We barely had time to pick it up, and the new location (Bluefield) was in the opposite direction from our house. The Bluefield facility was very nice but I will not be recommending Uhaul's services to anyone.

perry B.
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Customer did not leave a comment.

Michael B.
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Customer did not leave a comment.

Blake C.
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The guy that helped us was very helpful and nice.

Wendy H.
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Customer did not leave a comment.

Lisa B.
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David S.
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David D.
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Laruie T.
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Kathryn B.
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Anthony N.
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Can't thank you guys enough for your help!

Charles E.
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He did a great job and was very friendly.

David D.
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Customer did not leave a comment.

JOHN C.
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Customer did not leave a comment.

Jenny H.
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Positive comment. Very efficient and friendly. Great service.

michael C.
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Could not have been any nicer . Advised me of services they offered and invited me back.

William O.
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Customer did not leave a comment.

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You need to reduce the rates you charge. The rates are highway robbery and you need to have people renting your equipment actually understand the word RESERVATION! We have used UHaul 2 times and both of the pick up locations were terrible, this location did not even have a computer on site.

MICHELLE B.
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No one was there, but the phone number was on the door and the owner answered. He is the one that suggested rocking it and it worked. There are not many options for drop off locations, so this is it. but the place was not super organized, I dropped it of in the weeds next to the other trailers. Might have to do the same with an actual truck. Hope it is in better condition than the trailer looked like it was. But this is the company's issue, Fleet is looking pretty aged in general.

Allen G.
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Customer did not leave a comment.

KRIS H.
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Customer did not leave a comment.

daniel O.
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Customer did not leave a comment.

David S.
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Greatly appreciate Adam coming in after hours to take care of us.

Thomas N.
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Customer did not leave a comment.

William B.
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Customer did not leave a comment.

LATOSHA M.
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Customer did not leave a comment.

Sandra R.
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He could recommend a lock for the back door of the truck.

ALAN E.
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Customer did not leave a comment.

Kelsye M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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