I had reserved a truck at one location and half an hour before pick up was told I had to go to a different destination farther away. I wasn't compensated for the difference in mileage. The customer rep at the Attleboro site was horrible - very difficult to get information. My partner and I commented that if it weren't for the fact that its the only game in town, we'd never go back.Kelly D.
Trailer Rental & Towing in Attleboro, MA at U-Haul Moving & Storage of Attleboro
Attleboro, MA 02703
(next to cumberland farms)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Attleboro, MA 02703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck pilled to the right bad pm highwayJames C.
Everything was fine. Quick service. Thank you and well appreciatedJOHNNY H.
The drop off was fine but the pick up was terrible. The truck was a mess, the customer service was a nightmare when I picked up the truck, there were way too many people in the store that morning. The person working when I picked up the truck was very unpleasant. And the rates between my online quote and what I paid in store were not even close to matching.Allyssah P.
Nothing great experiencetom G.
I dropped in to reserve a truck. The person who waited on me was helpful and willing to help. I showed up early the next morning and the truck was available. Upon returning I showed the person behind the counter a picture where the gas registered was not accurate when I took the truck. Was not an issue at all. I have been here several times over the past few months and it is always an easy and pleasant experience.MARK S.
Awesome experiencePatrick P.
I am a loyal customer due to how well I have been treated by the Attleboro U-Hall employees. Please keep staffing with people with good customer focus..Paul M.
Radio did not work. Upon returning there were 6 trucks lined up in the return area to the point I could not pull in to the lot. Had to park in cvs. Employee said to park on the other side of lot as it would take him to long to move the other trucks. Employee was helpful, uhaul should put more people on to help the poor guy.Brian L.
Rented a motorcycle trailer and the trailer fell off. The guy definitely didn't put the trailer on correctly. Could've damaged my car or worse. Informed the location and they just shrugged their shoulders, didn't even say our apologies or anything. Terrible terrible serviceJohnathan B.
Ensure all mechanical functions are performing the way they should.Linda M.
The young man behind the counter was nice and professional. I will use this location again. Thank you!Thomas B.
Insure the tank is full, inspect the vehicle for items from the previous renter, discuss rate change before making alteration, provide the least expensive rate at time of return.Peter A.
Terrible customer service. Truck Gas and mileage was off and in their favor. When I brought it up to guy at counter he said he couldn't fix the mileage as the truck was already dispatched. This was wrong and a lie. They charge you .40/mile over what you book. I booked a one way with drop off at different location. When I picked up the truck I was told I couldn't drop truck off to where I had booked and had to drive 20 miles further but they did not credit me with the extra mileage. The icing on the cake was when I droped the truck off I was told that I was responsible for the last persons trip and that this wasn't the truck I booked. I explained everything to the girl recieving the truck and she apologized for all the screw ups and promised to fix it so I wouldn't be charged extra. Very poor experience and I blame the guy at the Attleboro Pleasant St. Location for all of this.James C.
My appointment was set for 7am and no one was there until 720 to open the store. Other than that it was good .jose G.
employees were horrible. not helpful at all. bad attitude no customer service at all...Joseph P.
No comments at this time.Cory P.
Carlos the GM was incredibly rude. Not friendly or helpful. Condescending tone and "matter of fact" attitude when i asked simple questions. At one point the man says "you can Google this stuff, its pretty common knowledge about Uhaul ".. I'd rather rent from anywhere else than Uhaul because of this experienceJesse G.
Always a great experience, The Employees/Staff/Management are always very friendly and accommodating...The Storage Unit was spacious and clean. UHaul store has plenty of products to help anyone move! Thank You!SONIA A.
Need more than one person working the front desksteven Z.
It took me from 650 am until 935am to get my reserved truck The process kept failing over and over and then they scanned my cc so many times it alerted my bank as fraudulent and i lost access to it for the day. The wait at uhaul cost me $350 in labor fees as my guys just stood there amd then at return it cost.me double in gas fees and now i have a promisary note to pay because of it Horrible experience. Manager was supposed to call me today and he did not :(Brian A.
U-Haul mobile app is the worst! Every time have to spend so much time to make online/mobile app reservation, after that have a call that it's not available, find alternative location and spend a lot of time to go over again in person. Waisted of time a LOT!EUGENE K.
Easy to rent, very accommodating and personnel was kind and service oriented.Mark S.
Friendly helpful service!Brian Z.
There was only one young man trying to do everything. He desperately needed some help. He did a super job but I felt bad for him.Beckie S.