Customer Reviews for Isa Auto Direct
(U-Haul Neighborhood Dealer)

167 reviews

379 Rue St Paul   Repentigny, QC J5Z2H9

(450) 914-3450

Location Hours

  • Mon-Thur: 9 am - 8 pm
  • Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(450) 914-3450

379 Rue St Paul
Repentigny, QC J5Z2H9

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 8 pm
  • Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

carl B. 
Rating:
5.0

Excellent service.

Yahia Z. 
Rating:
5.0

Very very good service

Danny D. 
Rating:
5.0

Customer did not leave a comment.

Zoubir B. 
Rating:
5.0

Customer did not leave a comment.

yvon P. 
Rating:
5.0

Customer did not leave a comment.

veronique C. 
Rating:
4.0

Customer did not leave a comment.

Jean-Francois C. 
Rating:
5.0

Customer did not leave a comment.

Charles-Olivier R. 
Rating:
5.0

Customer did not leave a comment.

louis philippe G. 
Rating:
5.0

Excellent service

bertrand G. 
Rating:
5.0

Nothing

pierre B. 
Rating:
2.0

Balais d'essuie-glace détacher, danger pour une journée de pluie. Niveau de gaz pas trop clair par rapport au tableau de bord.kilomètres inférieur à se qui est chargé

Khalied B. 
Rating:
5.0

Good services all the time

jean marc B. 
Rating:
4.0

Customer did not leave a comment.

SOFIANE A. 
Rating:
5.0

Customer did not leave a comment.

luc D. 
Rating:
5.0

Customer did not leave a comment.

carlo B. 
Rating:
5.0

Customer did not leave a comment.

BENOIT D. 
Rating:
5.0

tout a bien été et tout a été simple merci courtois ;-)

beaulieu M. 
Rating:
5.0

Customer did not leave a comment.

Sylvain A. 
Rating:
5.0

Customer did not leave a comment.

isabelle P. 
Rating:
5.0

Staff very welcoming super ..clean place ...i will go back ..thank you maxim

sylvain S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT D. 
Rating:
1.0

la remorque n'a pas été bien arrimé correctement à mon attache de camion. La remorque c'est détachée sur l'autoroute #30 à 80 km/h. Les chaines de sécurité ont resté attaché. La remorque a endommagée le par choc arrière.

GAETAN C. 
Rating:
5.0

Excellent service !!! Wow

ABEL K. 
Rating:
1.0

Service affreux (employés impolis et bêtes qui ne répondent pas aux questions), plus cher qu'annoncé sur le site internet sans explication, etc.

maxime G. 
Rating:
5.0

Customer did not leave a comment.

michel D. 
Rating:
5.0

Le ISA auto était excellent. Service impeccable avec du personnel très gentil et efficace. Par contre, le bureau chef (téléphone uhaul) est très mal organisé. Ils m'ont modifié mes itinéraires à la dernière minute sans attendre ma réponse. Ils m'ont fait perdre beaucoup de temps de route et d'essence. Je ne reprendrai plus uhaul, car depuis leur changement de méthode, c'est inefficace et mal géré. Et le personnel au téléphone manque de respect et de courtoisie. Une fois sur deux on se fait couper la ligne par eux. Grande perte de temps.

Jessica C. 
Rating:
5.0

Customer did not leave a comment.

NORMAND M. 
Rating:
5.0

Customer did not leave a comment.

PIERRE V. 
Rating:
3.0

We had to drive 45 minutes to the drop-off point while there are u-haul locations at 5 minutes from our home. I would have preferred to drop off close to home, with the same financial advantages.

Laurence T. 
Rating:
4.0

Customer did not leave a comment.

francois P. 
Rating:
5.0

Customer did not leave a comment.

Suzanne C. 
Rating:
5.0

Customer did not leave a comment.

Frendrick K. 
Rating:
5.0

Customer did not leave a comment.

Maude M. 
Rating:
5.0

Très bon service

Marc G. 
Rating:
5.0

Customer did not leave a comment.

JOEL T. 
Rating:
5.0

Customer did not leave a comment.

claude L. 
Rating:
5.0

Customer did not leave a comment.

Guylaine F. 
Rating:
5.0

Nothing

sylvie B. 
Rating:
5.0

Customer did not leave a comment.

Guylaine F. 
Rating:
4.0

Customer did not leave a comment.

marcel B. 
Rating:
5.0

Customer did not leave a comment.

David Z. 
Rating:
5.0

Customer did not leave a comment.

NATASHA P. 
Rating:
5.0

Ce n'était pas si facile de sortir du stationnement avec la remorque, à cause de voitures mal garées à l'avant.

Pierre T. 
Rating:
5.0

Excellent service, personnels polis et courtois. Très satisfait. Je le recommande à tous.

daniel G. 
Rating:
5.0

Customer did not leave a comment.

daniel C. 
Rating:
5.0

Customer did not leave a comment.

MARC ANDRE G. 
Rating:
5.0

Customer did not leave a comment.

François B. 
Rating:
4.0

When I came back to drop the trailer at the location, the other rental trucks were all over the place and I couldn't find a good place to leave the trailer so it's easily accessible. Might want to remind the renters to place the trucks properly when they come back.

David D. 
Rating:
5.0

Great service

BENOIT D. 
Rating:
3.0

I choose UHaul because they offered 3 things...truck, helpers, and storage, hoping to do all 3 bookings at the same time with the same company. I had to go out of town to get the truck, no helpers could be booked via 1 800 GO UHAUL, and we were not well received at the storage facility. Totally inconvenienced every step of the way.

maureen J. 
Rating:
5.0

Customer did not leave a comment.

Jocelyne P. 
Rating:
5.0

Customer did not leave a comment.

PIERRE P. 
Rating:
5.0

Your customer service is already efficient and the fact that I can add my driver's license info in advance, really helped to have a quick pick up option thanks

Michael M. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL R. 
Rating:
5.0

Customer did not leave a comment.

Denis B. 
Rating:
5.0

Customer did not leave a comment.

Benoit C. 
Rating:
1.0

Customer did not leave a comment.

Raymond L. 
Rating:
5.0

Customer did not leave a comment.

renald L. 
Rating:
5.0

Customer did not leave a comment.

yvan R. 
Rating:
5.0

Great service from 379 St-Paul location. ISA AUTO DIRECT staff are friendly and very service oriented. Recommend to deal with Joe. Thanks again. Très bon service chez ISA AUTO DIRECT, le personnel est compétant et très serviable. Je recommence Joe. Merci encore.

ilyas B. 
Rating:
5.0

Customer did not leave a comment.

Caroline G. 
Rating:
5.0

Customer did not leave a comment.

Nicolas F. 
Rating:
5.0

Customer did not leave a comment.

Emmanuelle D. 
Rating:
4.0

Customer did not leave a comment.

Simon B. 
Rating:
3.0

Il faudrait améliorer le système de dépôt par téléphone cellulaire car il y avait des bogues lorsque je soumettais des images. J'ai dû réouvrir ma session plusieurs fois et ça m'a pris 45 minutes remettre le camion. Concernant le dépôt des clés du camion, c'était mal indiqué. J'ai dû appeler au numéro de téléphone sur la bâtisse afin de le savoir.

Olivier M. 
Rating:
5.0

Customer did not leave a comment.

DANNY L. 
Rating:
5.0

Expliquer comme il faut le fonctionnement de l'équipement

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Patrice G. 
Rating:
4.0

Customer did not leave a comment.

SARAH L. 
Rating:
3.0

Customer did not leave a comment.

LEILA B. 
Rating:
5.0

Customer did not leave a comment.

ABDELKRIM O. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
3.0

Customer did not leave a comment.

LINE B. 
Rating:
5.0

Customer did not leave a comment.

annie T. 
Rating:
5.0

easy pickup and easy final bill . i am very satisfied .

JEAN PAUL B. 
Rating:
4.0

Un point négatif : quand j'ai mis le plein d'essence j'ai payé beaucoup plus que ce que j'ai consommé. 18km parcouru. 21$ dollars d'essence

ZAKARIA F. 
Rating:
5.0

Excellent service, des gens formidables

JEAN GUY L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

ANTOINE B. 
Rating:
5.0

Customer did not leave a comment.

YVES B. 
Rating:
5.0

Customer did not leave a comment.

ANDRE Y. 
Rating:
5.0

Customer did not leave a comment.

MARIE-CHRISTINE H. 
Rating:
5.0

Customer did not leave a comment.

BENOIT L. 
Rating:
5.0

je suis déçu que vous ne respecter par la langue Française ce qui est illégale au Québec tout les documents que vous m'avait envoyer en Anglais n'ont aucune valeur ici légalement ... respecté vos client SVP

ALAIN B. 
Rating:
5.0

Customer did not leave a comment.

ROGER L. 
Rating:
5.0

Customer did not leave a comment.

DANIEL R. 
Rating:
1.0

I keep receiving message from you guys I haven't rent any truck!

PATRICK L. 
Rating:
5.0

Customer did not leave a comment.

SEBASTIEN D. 
Rating:
5.0

Service facile et efficace, personnel sympathique.

MARTIN D. 
Rating:
5.0

Customer did not leave a comment.

dominique B. 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
5.0

Nothing, the process was simple, fast and the guy at the location center was very friendly

MARC R. 
Rating:
5.0

Customer did not leave a comment.

VALERIE G. 
Rating:
5.0

Customer did not leave a comment.

REJEAN P. 
Rating:
5.0

Wished that the various info stickers found within the truck were available in French (hand brake's location, haul mode instructions, etc.)

Benoit L. 
Rating:
5.0

Customer did not leave a comment.

JEAN PHILIPPE L. 
Rating:
5.0

Ido t know

DIANE C. 
Rating:
1.0

The owner of consession was very gentleman. But the services from your call center was very inefficient, due to the mist information between the operation hour of the consession. we took 2 hours to pick up the truck in our possession. It's basically unacceptable. The no contact services doesn't work very well .at the end the experience was very poor. And non pleasant.

Martin E. 
No reviews have been submitted for this location.

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