Customer Reviews for Istorage Apollo Beach

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Istorage Apollo Beach

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Karen H. on

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Shane W. on

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John David C. on

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Linda B. on

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Truck was dirty, and very beat up. Door very hard to open and close. My neighbors used PENSKE and the truck they had was immaculate.

Michael H. on

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TINA H. on

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Rolland F. on

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David H. on

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keith p. on

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Our first experience with iStorage/UHaul was with a "part-timer" named Debra. She could have been the poster child for how NOT to treat customers! She was uncaring, rude and gave out poor information about the drop off of our UHaul. However, once the manager stepped in, things improved drastically. Ashley (manager) turned what started out as a poor experience into a great experience. If the plans are to keep Debra as an employee, she should be in a position that doesn't interact with customers.

sherri F. on

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Absolutely nothing the service and the truck were perfect

Trevor J. on

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Shawn G. on

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Michael H. on

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Ron H. on

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dashira s. on

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Jennifer C. on

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I would recommend this location however not any others in the Lakeland Fl area. Thank you Apollo Beach for your customer service. Others should take notes of how you are doing.

ASHLEY K. on

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RICH M. on

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Ashley did a great job

Shane W. on

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Shane W. on

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Shane W. on

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Collin R. on

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Nothing. Ashley was great and super helpful.

Amanda B. on

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I cannot think of a single thing where there could have been an improvement, Ashley and Rodney were outstanding and made a difficult day very much easier for us. I definitely recommend using Istorage at Apollo Beach for your U Haul needs.

Paul V. on

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Very close to my home in Apollo Beach. Staff was courteous and professional. Didn’t have the ten foot truck we preferred but gave us a twenty footer for the same price. Everything was fast and efficient at checkout and checking back in. Truck was clean, A/C blew cold and there weren’t a gazillion miles on the odometer. What’s not to like?

DEBORAH M. on

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TINA H. on

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Harry Y. on

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Very good customer service

Derrick R. on

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Clean location and the worker Audrey was very nice.

Kaitlyn D. on

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Kathryn R. on

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WALTER P. on

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COREY S. on

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Justin H. on

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The truck and facility was very clean and the staff was friendly and helpful I will definitely recommend this place to everyone.

RICK K. on

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Agent very helpful.

Jo Ann K. on

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James S. on

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The truck had roaches which I'm concerned will now invade my home. Babies, mommies, the whole family. I killed many but we all know about roaches. Yuc

latarsha y. on

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Craig R. on

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Gregory R. on

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I reserved a $19.95 10' truck and was given a $29.95 15' truck and the paperwork, as a result was fouled up. They did a great job fixing the issue but after I called when I noticed the mileage and fuel gauge discrepancy. Didn't really want or need a 15' truck. Should not have to pay for something that wasn't my fault given my reservation.

John G. on

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Couldn't have done better

Alana S. on

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Ramiro P. on

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She was very nice,everything that costumer service is supposed to be all about,I can’t remember her name but she’s covering someone that went in vacation,very nice personality for someone that has to drive over an hour to get to work??

RONALD RAY S. on

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April H. on

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DRUSILLA W. on

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Maybe have blankets available on the truck.

Robert P. on

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Free tape

SHERRIE L. on

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THOMAS C. on

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Thomas C. on

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WILLIAM B. on

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Tejon W. on

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Nothing. Staff was very friendly and accommodating. Great experience

Dianna M. on

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GARY W. on

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The truck waa clean however mechanically it waa awful! Brakes were poor, engine misfire and ran poor

Garry C. on

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The staff was fantastic. The truck was ready with no wait. The truck ran great got great gas mileage and easy to drive. This was an exceptional experience. Thank you so very much Apollo Beach istorage facility. First class !!!!!!!

GRACE H. on

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Ron B. on

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Fast and friendly service with very good truck

John R. on

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Starlette V. on

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3 places to pick up a truck! And second place the man was Very Rude and Not helpful At All.

Pamela C. on

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REGINA J. on

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Nothing. It was the best.

Jose L. on

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Earl H. on

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Monica B. on

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Clayton S. on

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