Customer Reviews for Istorage Fort Walton Racetrack Rd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Istorage Fort Walton Racetrack Rd
Jean H. on
Make sure that any rentals scheduled for that day, the personnel working at the rental facility have access to complete the reservation to include access to vehicle keys.
Gary M. on
Got transferred over from another store I had reserved a truck a few days in advanced and showed up with no truck , told to wait, truck on way, then told to go y to o another town to pick up, What a cluster mess,
John P. on
Worst customer service EVER they told me they are NOT a Uhaul service just a drop off and the truck needed to be cleaned, gas not 100 percent and charged me for an additional day. Michelle was her name.
James M. on
Donald V. on
Brian M. on
Reserved pads were not provided at pickup. And the reserved number of pads could not be provided by the facility. Loading ramp on the provided truck was damaged and to store the ramp I had to crawl under the truck to force the ramp fully under the truck to secure it. Truck was provided with a 3/8 full tank. Not providing a fully fueled truck is a terrible policy and on top of the other issues made this the worst experience I've had using Uhaul.
TIMOTHY L. on
Kimberly C. on
Chris M. on
Worker met me at the door and assisted with drop off
Barbara K. on
Customer did not leave a comment.
Troy S. on
Efficient checkin and very friendly staff.
duane B. on
I requested to pick up my truck in Destin. It was within walking distance of my hotel. I did not appreciate having to spend $20 on Uber to go to the new pick up location. 8(