Customer Reviews for Iverson Chrysler Center
(U-Haul Neighborhood Dealer)

633 reviews

600 S Burr St   Mitchell, SD 57301
(N Of Havens)

(605) 996-2540

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(605) 996-2540

600 S Burr St
Mitchell, SD 57301
(N Of Havens)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Anthony H. 
Rating:
4.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

doug G. 
Rating:
1.0

Service your machinery and get better customs service

mallorie H. 
Rating:
5.0

Customer did not leave a comment.

Glenn B. 
Rating:
5.0

Very good

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
4.0

Could not find a key drop off box that was labeled “U-haul”. Spent a lot of extra time on site trying to locate the drop box. This is frustrating after a long day of driving and unloading a moving truck. Had to put the keys in the only drop box that we could find that was next to the service entrance to the dealership which is part of the same business. Would have very much appreciated an easy to find and well labeled key drop box specifically for uhaul.

Edward I. 
Rating:
5.0

Customer did not leave a comment.

CECILIO P. 
Rating:
1.0

I use uhaul anytime I need to move or rent a truck or whatever. This time was absolutely terrible. We had it all reserved for one location and when the agent called to confirm our rental somehow it changed our pick up drop off location. Which was extremely frustrating especially since my uhaul portal was saying our original choice of pick up place. Then the place we had to pick up from is really hard to navigate out of since it's a car lot/service center. Cars everywhere and a 26' moving truck needs space and that's one thing they didn't have. It's upsetting since our rental was by mileage and our location was miles from our home. The place we picked was the parking lot next to our apt. We wasted so many miles dropping off and picking up this truck. Never will I ever do a mobile rent again.

Roland M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW W. 
Rating:
5.0

Iverson's was great and it was easy to use. Thanks

Eric K. 
Rating:
5.0

Customer did not leave a comment.

Duane R. 
Rating:
1.0

Customer did not leave a comment.

MARCUS W. 
Rating:
5.0

Customer did not leave a comment.

KYLE LYNN B. 
Rating:
5.0

Customer did not leave a comment.

Karls I. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
1.0

Our rental that was reserved for 2 weeks was not available and we had to drive 45 minutes away to pick it up. Got credit for the miles but not the gas. Originally reserved and paid for more days but we were able to get moved into our new home quicker, returned the uhaul 3 days earlier and wasn't expecting a refund for the extra days...but we we were under the miles they allowed us for the extra miles to pick the uhaul up..we used less than a 1/4 tank of gas and got charged $42! We would've filled up less than that but thought since most of the gas was used picking up 45 minutes from the reserved location that it would be a wash...beware when reserving a uhaul!!!

JOSEPH P. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN L. 
Rating:
1.0

Customer did not leave a comment.

darren L. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

Was easy drop off.

Troy W. 
Rating:
5.0

Customer did not leave a comment.

TROY W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Truck wasn't clean on inside, truck tire had 20 psi in it. I had to make them aware of it, since they were clueless.

JERRY W. 
Rating:
5.0

Customer did not leave a comment.

monica S. 
Rating:
1.0

I received a confirmation on a 5x8 cargo trailer a month before pickup day. The day before pickup, I received a confirmation for a 6x12 cargo trailer, which I could not use. I went to the original pickup location and they had only a 6x12 available. They did assist me finding a 5x8 at a location 60 miles away, but the foul-up greatly delayed my move. I blame UHaul, not the original pickup spot.

joseph R. 
Rating:
4.0

Customer did not leave a comment.

CHRISTIAN J. 
Rating:
5.0

Customer did not leave a comment.

Stephanie B. 
Rating:
5.0

They were great helpful and friendly

BEVERLY P. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY P. 
Rating:
4.0

All went well.

John M. 
Rating:
5.0

This facility was amazing. Uhaul took over an hour and 45 minutes to answer the road side assistance call we placed. Uhaul has horrible customer service and the road side assistance is a joke!! The ladies in mitchell, South dakota were two of the finest I have had the privilege to work with. They saved our day and our vacation. They are simply amazing!!! Everyone at uhaul should take note of the 2 ladies in mitchell, South dakota. They were truly great at customer service and satisfaction. Someone please commend these two ladies. Tge rest of the uhaul team is worthless!!!!

Bradon P. 
Rating:
3.0

Customer did not leave a comment.

Kelly S. 
Rating:
5.0

Nothing.

BILL W. 
Rating:
5.0

Customer did not leave a comment.

Jodie J. 
Rating:
5.0

Customer did not leave a comment.

Byron L. 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY P. 
Rating:
5.0

signage for uhaul parking

Joe L. 
Rating:
5.0

Customer did not leave a comment.

DAVE S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS P. 
Rating:
5.0

Customer did not leave a comment.

Cindy R. 
Rating:
5.0

Customer did not leave a comment.

CHANTAL S. 
Rating:
5.0

Customer did not leave a comment.

Jaculine R. 
Rating:
5.0

Customer did not leave a comment.

Kimberly L. 
Rating:
5.0

Customer did not leave a comment.

CHAD R. 
Rating:
5.0

Customer did not leave a comment.

Mike W. 
Rating:
5.0

Staff was friendly and helpful

James G. 
Rating:
1.0

There was nothing wrong with this location. I had reserved equipment in Sioux Falls and they did not have it. I was forced to drive over an hour both ways to pick up the equipment. For the mess up, I was not discounted (told they did not do that) or given gas for additional trip. I was given an extra day and extra mileage; both which I did not need as I had to work Monday. I was charged $20 for after hours drop off however. Horrible experience. I will not be using Uhaul ever again.

Curtis W. 
Rating:
5.0

Customer did not leave a comment.

ROY S. 
Rating:
5.0

Customer did not leave a comment.

BENITA S. 
Rating:
5.0

The folks at Iverson were very helpful and very customer service minded. I was very pleased snd impressed.

david A. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN W. 
Rating:
5.0

The GM in the Sioux Falls main location is a life saver. He replaced the Jack handle on my trailer in rapid time. Amazing customer service.

Kevin D. 
Rating:
4.0

Customer did not leave a comment.

TANNER J. 
Rating:
5.0

Excellent Customer Service. Friendly and knowledgeable employees.

Karen M. 
Rating:
5.0

Customer did not leave a comment.

CHADWICK S. 
Rating:
5.0

It was a good experience. Personnel were very kind and helpful.

JEREMY K. 
Rating:
3.0

Customer did not leave a comment.

BROCK C. 
Rating:
5.0

Excellent service.

Karen M. 
Rating:
1.0

Was not able to mobile drop off, no signs, no good directions, no one to answer calls after hours or support on wkds.

Todd F. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Ethan B. 
Rating:
5.0

Customer did not leave a comment.

Herman H. 
Rating:
5.0

My reservation was confirmed for Simply Store It in Mitchell, which was more convenient for me. When I got there the gentleman didn't have my reservation. He called someone and found out it was at Iverson. Not happy with your on line reservation center. Never again.

James F. 
Rating:
2.0

Very poor sevice check fuild low dirty passager door wont close right engine wasn't sound right at all sound racing sound

Michael W. 
Rating:
5.0

Clean, orderly, modern impressive facility. All staff we interacted with provided cheerful and helpful customer service.

herb J. 
Rating:
5.0

Customer did not leave a comment.

jonathan W. 
Rating:
3.0

The windshield was dirty both inside and out. The gas mileage was horrible. 32 gallon for 204 miles iit served the purpose and I got my things moved,

DONALD J. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

I made my reservation at a different location in town. When I got to the other location that had units I was told I needed to go to this location. No one called to let me know if this change therefor I wasted 30min driving around before getting the unit and I had to pay for around 10 extra miles on my rental. All the stuff I had said the other location

Amy S. 
Rating:
5.0

Customer did not leave a comment.

Kirby B. 
Rating:
5.0

Really great customer relations and help getting the trailer hitch to my vehicle.

RICHARD V. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

This location was very easy to deal with and were very helpful getting me all set for my trip. They were awesome!

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Teresa B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

check the lights over

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

Nancy H. 
Rating:
5.0

Very quick and easy return. I appreciated the assistance in hitching the trailer.

Julie B. 
Rating:
5.0

Customer did not leave a comment.

RUSS M. 
Rating:
4.0

Customer did not leave a comment.

Debra R. 
Rating:
5.0

I just have to say that i had a good custumer service and a good quality product

Daniel B. 
Rating:
3.0

I was very upset that I had to drive 120 miles out of my way to get the tow dolly since it wasn't with the truck yes they didn't charge mileage but what about my time also turned in 2 days early less miles and no refund

robert T. 
Rating:
5.0

The online reservation system turned out to be a nightmare as the auto trailer was not available as stated in the reservation. I Had to change pickup locations 3 times to find one that had one available.

jeff R. 
Rating:
5.0

Customer did not leave a comment.

martin C. 
Rating:
5.0

This location was nice but it was 80 miles away from where I had made my reservation!

JEFF H. 
Rating:
5.0

Very very nice

dennis F. 
Rating:
5.0

Customer did not leave a comment.

Jessica D. 
Rating:
4.0

a clear sign out front would be nice.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

miranda L. 
Rating:
2.0

The truck had several dents when we picked it up, was very out of alignment, and we found it had leaked From the rainstorm we encountered. Some furniture pieces had water damage as a result.

Jeff H. 
Rating:
5.0

Customer did not leave a comment.

Peggy F. 
Rating:
4.0

A auto dealer that did not seem very interested in this part of their business, but friendly and quiet to get things done.

Douglas K. 
Rating:
5.0

It was an easy transaction the people were very helpful and the tow dolly made it from Mitchell SD to Northern Michigan without any problems...Would definitely rent again...

Bryan H. 
Rating:
5.0

No issues picking up, very easy.. Staff was very helpful and courteous.

Ralph L. 
Rating:
5.0

Excellent customer service. Friendly and accommodating!

RANDY C. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
No reviews have been submitted for this location.

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