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ROY S.
Customer Reviews for Iverson Chrysler Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The folks at Iverson were very helpful and very customer service minded. I was very pleased snd impressed.
david A.The GM in the Sioux Falls main location is a life saver. He replaced the Jack handle on my trailer in rapid time. Amazing customer service.
Kevin D.Excellent Customer Service. Friendly and knowledgeable employees.
Karen M.It was a good experience. Personnel were very kind and helpful.
JEREMY K.Excellent service.
Karen M.Was not able to mobile drop off, no signs, no good directions, no one to answer calls after hours or support on wkds.
Todd F.My reservation was confirmed for Simply Store It in Mitchell, which was more convenient for me. When I got there the gentleman didn't have my reservation. He called someone and found out it was at Iverson. Not happy with your on line reservation center. Never again.
James F.Very poor sevice check fuild low dirty passager door wont close right engine wasn't sound right at all sound racing sound
Michael W.Clean, orderly, modern impressive facility. All staff we interacted with provided cheerful and helpful customer service.
herb J.The windshield was dirty both inside and out. The gas mileage was horrible. 32 gallon for 204 miles iit served the purpose and I got my things moved,
DONALD J.I made my reservation at a different location in town. When I got to the other location that had units I was told I needed to go to this location. No one called to let me know if this change therefor I wasted 30min driving around before getting the unit and I had to pay for around 10 extra miles on my rental. All the stuff I had said the other location
Amy S.Really great customer relations and help getting the trailer hitch to my vehicle.
RICHARD V.This location was very easy to deal with and were very helpful getting me all set for my trip. They were awesome!
Scott C.check the lights over
STEVEN G.Very quick and easy return. I appreciated the assistance in hitching the trailer.
Julie B.I just have to say that i had a good custumer service and a good quality product
Daniel B.I was very upset that I had to drive 120 miles out of my way to get the tow dolly since it wasn't with the truck yes they didn't charge mileage but what about my time also turned in 2 days early less miles and no refund
robert T.The online reservation system turned out to be a nightmare as the auto trailer was not available as stated in the reservation. I Had to change pickup locations 3 times to find one that had one available.
jeff R.This location was nice but it was 80 miles away from where I had made my reservation!
JEFF H.Very very nice
dennis F.a clear sign out front would be nice.
Daniel C.The truck had several dents when we picked it up, was very out of alignment, and we found it had leaked From the rainstorm we encountered. Some furniture pieces had water damage as a result.
Jeff H.A auto dealer that did not seem very interested in this part of their business, but friendly and quiet to get things done.
Douglas K.It was an easy transaction the people were very helpful and the tow dolly made it from Mitchell SD to Northern Michigan without any problems...Would definitely rent again...
Bryan H.No issues picking up, very easy.. Staff was very helpful and courteous.
Ralph L.Excellent customer service. Friendly and accommodating!
RANDY C.Very pleasant staff!
Cindy A.Trailer I rented had a leaking roof
erin W.The trailer was very dirty when I picked it up. I swept up a pile of dirt and broken glass from the inside of it. The trailer swayed a lot at road speed. Otherwise, it worked well.
DON E.Thank you once again for the truck rental, it was clean, drove well and did the job for us moving. I will recommend your company to others. Thank you Patti Boardman.
Patti B.Nothing, extreamy satisfied
anna H.They offered a dolly and furniture pads. Very nice ladies at the desk
Lisa C.My car broke down pulling a UHaul trailer and I called this location as it was the closest. Later I found out it was the only one within sixty miles. I believe the woman's name was Haley? She was fantastic, taking several phone calls from me. She helped every way she could. She was also very proficient with the UHaul ways of doing things. As a former AFM it made me proud. So not only do I extol the great work of Iverson but to their AFM as well.
Jeff G.Make sure the inside of the trailers are clean.
Curtis B.There was no indication where to drop it off. I just left it by some random trailer on the property.
TIM C.I don't no what say but that the service was great there.
ronald P.Excellent customer service
Patrick C.My name and phone number were both entered wrong resulting it difficulty contacting me. Drop off time and location was not provided to me. The information that was provided was that it need to be to be returned on Sunday and to call a number for the location which I did and again was not told a time the truck needed to be returned.
kendra D.The only problem is due to limited parking the lot gets a bit tight where the uhaul trailers are parked. That combined with lack of lot lights makes returning the trailer late at night or early morning a little more difficult for those who do not have experience with towing trailers. Otherwise the equipment, people, and experience here are tip top !
Kody D.They hooked me up when I picked up the trailer, unhooked the trailer when I returned, no waiting. Very friendly and courteous.
Todd C.After hours drop off.
Thomas B.Tried to do self returned truck when business was closed. Due to internet connections I wasn't able to. The phone rep I talked to was an amazing help and should be commended for a job well done!
Kristina O.The corporate website lost my reservation or did not process it properly as Iverson did not receive it prior to my arrival. Iverson made sure I was taken care of and rented me the trailer i was requesting. Excellent service and very efficient!
Randall B.I think it was fine, everything ran perfect. thank you for all the kindness. Karen
Karen D.transmission did not shift well. inside of unit was pretty clean but out side was not bugs really bad on windshield and front of unit. recommend only because this is the only place with in 100 miles I know of to rent a truck. would be nice to offer a discount to no profit people using to help them. we moved boy scout popcorn from 1 place to another that was all but had to keep truck over night because it was after hours when done unloading truck
Amy S.I'm sure something can always improve. Yet the people there demonstrated intrest, showed care, and concern for my needs. We're very friendly.
GOERGE C.Went above and beyond for help and service.
Kelvin J.