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peggy f
Customer Reviews for J And R Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I’ll never rent from U haul again. I was suppose to get a call from someone when I complained but I never did. I rented a tow dolly it wouldn’t work for my car going on tow dolly and I returned it and didn’t get my full refund, as far as I’m concerned that’s not how to treat a regular customer.and your paperwork says full refund. Please feel free to email me or call 815 592 3688
Jack MNothing J and R Service Center and the employees were amazing. They went above and beyond and were very nice. They know what they are doing.
Haley BNot really much room to park the uhaul
Noah YI was very aggravated when we got over 1000miles to find that all 3 beds and all our clothes S that where in suit cases where TOTALLY soaking wet for the trailer leaking. We had to throw away alot of clothes due to the trailer being dirty on the inside after the rain hit it. I was under the understanding that these trailers where water tight. And whe I dropped it off in Panama I told the lady about it and she said IT DONT SUPRISE ME.
Rick FU-Haul was the problem. You did not inform dealer of rental. Ever time I called waiting for an answer getting disconnected when placed on hold. No call back. Didn't have answer online.
Rich MClose to me. Convenient!!!
sue W