Customer Reviews for Jackman Hardware
(U-Haul Neighborhood Dealer)

92 reviews

598 Main St   Jackman, ME 04945

(207) 668-2191

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: 8 am - 1 pm

Services at this Location:

Contact Us

(207) 668-2191

598 Main St
Jackman, ME 04945

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: 8 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Personal and on line interaction was excellent. I can't think of any improvements needed. Thank You

donald G. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

JEFF D. 
Rating:
5.0

excellent after hours help

mark G. 
Rating:
5.0

Best customer service that I've seen in a long time. Love Jackman Hardware. U Haul is very lucky to have such a great place renting out there trucks and trailers.

matthew C. 
Rating:
5.0

Customer did not leave a comment.

Randall R. 
Rating:
5.0

Trailers need tie downs on the floor

THOMAS H. 
Rating:
5.0

Customer did not leave a comment.

Lawrence F. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Customer did not leave a comment.

Britt M. 
Rating:
4.0

Customer did not leave a comment.

chris K. 
Rating:
5.0

Customer did not leave a comment.

Todd P. 
Rating:
5.0

I love the jackman location. Mark and staff are very welcoming and friendly.

Scott H. 
Rating:
5.0

Very good

steve M. 
Rating:
5.0

Customer did not leave a comment.

thad L. 
Rating:
5.0

Customer did not leave a comment.

jim A. 
Rating:
4.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Mark was fantastic.

david B. 
Rating:
5.0

It was a quick and pleasant visit to drop the trailer off, the clerk was very nice and helpful.

Marilyn T. 
Rating:
5.0

Went above and beyond. He actually gave me a better rate doing a oneway local to local

Erik V. 
Rating:
3.0

Not able to do anything about gas level being low and we were charged even though we dropped it off with more gas than when we picked it up.

roxanne V. 
Rating:
5.0

Customer did not leave a comment.

Ingrid H. 
Rating:
5.0

Customer did not leave a comment.

Neal W. 
Rating:
5.0

Great experience. Have no recommendations. Keep the new trucks rolling! great handling and fantastic gas mileage.

christine T. 
Rating:
3.0

Customer did not leave a comment.

DONALD G. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Neal W. 
Rating:
4.0

Outstanding, owners actually helped by pushing our vehicle onto ramps with his forklift.

LYNDA G. 
Rating:
5.0

Customer did not leave a comment.

Ralph H. 
Rating:
5.0

I tried hitting on the woman who checked me out.. She ignored me. I found that extremely disappointing... a more cooperative attitude would be helpful.

William B. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

very friendly service

MARK G. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW P. 
Rating:
5.0

Reduce the price.

MARIA S. 
Rating:
4.0

Customer did not leave a comment.

RICHARD K. 
Rating:
3.0

Customer did not leave a comment.

eric P. 
Rating:
5.0

Customer did not leave a comment.

Gordon M. 
Rating:
5.0

No improvement needed. The woman who handled the return/check-in (Theresa) was courteous and helpful. The only negative was that she wouldn't give me her phone number. I was disappointed....

William B. 
Rating:
4.0

excellent service.plenty of trailers to choose from

DOUG W. 
Rating:
5.0

Customer did not leave a comment.

ERIK V. 
Rating:
5.0

Customer did not leave a comment.

JACK C. 
Rating:
5.0

Customer did not leave a comment.

BENEDICT C. 
Rating:
5.0

Great service, very helpful.

reggie F. 
Rating:
5.0

Customer did not leave a comment.

reggie F. 
Rating:
5.0

Absolutely outstanding service! Very professional and courteous! Without a doubt the best u haul place I've been to in a very long time. Highly recommended.

CHRIS D. 
Rating:
3.0

Customer did not leave a comment.

STEVEN J M. 
Rating:
4.0

Customer did not leave a comment.

JANET S. 
Rating:
5.0

Excellent. they even helped me load the truck. I am in military and they gave me a great rate.

jasmine G. 
Rating:
5.0

Every part of this was perfect

michael M. 
Rating:
4.0

Customer did not leave a comment.

LARRY H. 
Rating:
5.0

Customer did not leave a comment.

Darien S. 
Rating:
5.0

Customer did not leave a comment.

Darien S. 
Rating:
5.0

excellent experience

NEAL K. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

DARIEN S. 
Rating:
5.0

Customer did not leave a comment.

DALE F. 
Rating:
4.0

Customer did not leave a comment.

PAUL P. 
Rating:
5.0

Customer did not leave a comment.

CHRIS B. 
Rating:
3.0

I don't think I would rent from Uhaul again as I had to drive 175 miles to get truck then trailer PLUS I had to wait over an hour for the store to do the paper work for the trailer I WAS NOT HAPPY Bob Oates

bob O. 
Rating:
5.0

Customer did not leave a comment.

CHERYLANN T. 
Rating:
5.0

Customer did not leave a comment.

DARIEN S. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Gaston M. 
Rating:
4.0

If a veteran is inquiring about a rental, I believe he or she should get a discount. It would be a good gesture of respect towards our veterans. Something to think about! Have a great day.

Danny P. 
Rating:
4.0

Put your drop-off box in a place where we can find it and label it. We could not find it. The gentleman did apologize & plans to make the correction.

JULIE S. 
Rating:
3.0

As soon as I got on the road I noticed an "Oil Change Required" message on the odometer, which was a bit disconcerting. Then when I hit a small pocket of rain, the windshield wipers were so old and hard that they just cleared three thin lines, leaving the rest of the area they covered still totally wet. Finally, after getting to our destination, we discovered that one of the backup lights wasn't working. We were already upset because we'd reserved a 17-foot truck and an auto carrier approximately six weeks in advance to be picked up in Bangor, Maine. Two days prior to the pickup, we got a call telling us the truck and other equipment we had reserved could not be picked up in Bangor. The only auto carrier in the State of Maine was in Jackman (approx. 130 mile drive one way away), and we'd be given a bigger 20-foot truck, a $200 reduction in cost, and 100 extra miles. We were not happy to have to drive 5 hours round trip to get to Jackman on the day before we'd be driving a 13 hour trip to our final destination in New York, but felt we had no alternative, since we had been planning this move for months.

Vincent C. 
Rating:
5.0

Customer did not leave a comment.

MARIO T. 
Rating:
5.0

Everything went off without a hitch. The trip was smooth and uneventful

henry M. 
Rating:
5.0

Customer did not leave a comment.

DARIEN S. 
Rating:
5.0

excellent service, friendly

MARK W. 
Rating:
5.0

Reduce your charge per mile.

maria S. 
Rating:
5.0

Your company is well served and well represented by Jackman True Value Hardware. Customer service is the greatest factor to growing business through recommendation and referral. Jackman True Value is a leader. Great Experience. Will most certainly do business with again.

PETER O. 
Rating:
3.0

Customer did not leave a comment.

DANIEL L. 
Rating:
5.0

excellent service, friendly staff.

CHRIS K. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
4.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

terry D. 
Rating:
4.0

Customer did not leave a comment.

DAVE S. 
Rating:
5.0

Excellent, helpful, and friendly staff. Speedy service with a smile!

THAD L. 
Rating:
5.0

Customer did not leave a comment.

kim P. 
Rating:
5.0

Customer did not leave a comment.

F GORDON M. 
Rating:
5.0

jackman hardware did a great job with us and would recommend them to others i dont think they can do anything different to improve

RANDY P. 
Rating:
5.0

Mark, the manager is a great asset too your large fleet. I just wish that all businesses ran as well as this location did, Mark was more than we could of ever asked for.....Thank you again Mark.......

ARLENE B. 
Rating:
5.0

Customer did not leave a comment.

BENEDICT C. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
4.0

Customer did not leave a comment.

FRED K. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH F. 
Rating:
4.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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