Customer Reviews for Jacksons Automotive Inc
(U-Haul Neighborhood Dealer)

22 reviews

12260 S 11th Ave   Hanford, CA 93230

(559) 584-1397

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(559) 584-1397

12260 S 11th Ave
Hanford, CA 93230

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

MARK ADOLPH G. 
Rating:
3.0

they were very nice, but the truck smelt like an ash tray and the truck overall was extremely dirty. I had to wash the windshield just to start the trip.

robert B. 
Rating:
5.0

Great customer service!

Roger S. 
Rating:
4.0

Excellent customer service

lomekina T. 
Rating:
5.0

Customer did not leave a comment.

Anthony N. 
Rating:
5.0

U-Haul has a great app that utilizes pictures & location services for Return Process! Great job on making relocating easier for everyone!

Anthony N. 
Rating:
3.0

Customer did not leave a comment.

Juan C. 
Rating:
4.0

Customer did not leave a comment.

Stephen F. 
Rating:
2.0

I was overcharged for a second day when I only had the rental for one day. Actually only like 5 hours. I was instructed to drop of the U-Haul after hours and turn the key in. I did as instructed. The same day I rented it. However it was checked in as if I returned it the following day and I was overcharged. When I called regarding issue I was told someone would call me within 72 hours. No call yet. We will wait to see if this is corrected. Disappointed when I saw my receipt.

ADRIENNE B. 
Rating:
3.0

I don't know if they were close before I got there dropped off the key in the box

DIANE S. 
Rating:
3.0

When asked for directions on how to return equipment, Staff at location said “I don't know, I haven't gotten any information about a return. You just do it and leave it.”

Tim H. 
Rating:
4.0

Customer did not leave a comment.

Richard T. 
Rating:
4.0

Great service all around thank you

FILI C. 
Rating:
4.0

None

Sam C. 
Rating:
5.0

Customer did not leave a comment.

MELISSA H. 
Rating:
5.0

Very accommodating!

CARLYLE A. 
Rating:
3.0

Staff was friendly, vehicle was a dust bowl, inside and out. Not washed or cleaned, had to request window wash.

Virgil P. 
Rating:
2.0

Customer did not leave a comment.

Sean M. 
Rating:
1.0

....the tank wasn't filled all the way but the lady who issued the vehicle said it was. I didn't figure out the gauge went past the shaded bar until I had filled the vehicle up to return the vehicle.... So Ultimately I ended up spending more money on filling up the vehicle than I would have.

Evan Z. 
Rating:
5.0

Customer did not leave a comment.

Luis L. 
Rating:
5.0

Customer did not leave a comment.

Cristina V. 
Rating:
5.0

Customer did not leave a comment.

MARilyn M. 
No reviews have been submitted for this location.

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