Customer Reviews for J&J Mobile Marine

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of J&J Mobile Marine

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james h. on

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I arrived an hour after my schedule pick-up time, and when I went to use my mobile app to check in and pick up my truck, I could not. after a few minutes my gentleman arrived to work there in the Marine store. He helped me with obtaining the truck after I paid an additional $3 for a balance due which I had no idea what it was for. If he had not been there, I don't know what I would have done. I appreciate him but I'm disappointed in the overall 24/7 mobile pickup service.

Chuck M. on

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LuAnn T. on

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Jerry went above & beyond spending time with us and helping us ensure we had everything we needed. He understood our situation and took time out of his day to personally speak with our Mom who is suffering from cancer to try & make her feel better about moving her things. We sincerely appreciate his kindness.

Jerrome Shiffer S. on

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very helpful very professional

Phil T. on

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Thomas S. on

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Dealer was open when her wasn't supposed to be so it made the return much easier..He was waiting on someone else to return a truck..

edward h. on

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Tracey F. on

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John M. on

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Esther J. on

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This place did not seem to be open. We checked back twice to see if all the return papers were o.k., etc., but there was never anyone there. They must have VERY limited hours.

CHERYL Z. on

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Thomas D. on

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Jeanne B. on

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Very professional. Explained everything in detail.

Tanya T. on

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David C. on

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I didn't go in the building, The Guy came out and removed the Trailer from my Car. He asked me how everything went. I said great

Jim H. on

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Randy B. on

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DJ M. on

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I had to drive 35 miles to pick up and had to use the automated service. It took 15 to get through and we were running behind because of it. All plans were built around a local pick up. The place JJ marine is a dump.

Thomas J. on

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Jerry at J&J Marine in Princeton, IL had everything ready for me. I was in and out of there in less than 15 minutes. Will definitely recommend this location to my friends and will use it for any of my future moving needs.

allie r. on

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Paul L. on

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Jim H. on

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Paul L. on

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Peggy S. on

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When making a reservation, there should be a better way to ensure the size of vehicle requested and the location for pickup. Since both are only a PREFERENCE, it is possible to have to travel quite a ways to just pick up your vehicle and then perhaps not even the size you needed. You don't know until 2 days prior to your reservation. Adjustments were made by Uhaul on my contract but I didn't need the size of truck that I ended up with for a long move.

Mari V. on

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David K. on

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Everything was right where they said it would be. Truck was clean and ran well. Drop off at Ramers was easy. Thanks

dennis m. on

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Nothing. Jerry was very informative and explained everything. Was very professional and courteous.

ralph m. on

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SARAH G. on

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Mark K. on

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Daniel D. on

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Jeffry N. on

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Marlena D. on

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It was good I was happy n it was great pulling it and it definitely well money spent

. on

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David G. on

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Keith C. on

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ROBERT M. on

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Payed for 4 days. Only used 2 day. Dealer would not refund me for the unused days. Next time i'm going to Ryder.

Jerrome Shiffer S. on

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Tom l. on

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Very disappointed I have been charged the estimated amount and not what I actually used as far as milage. Not happy they way this was handled.

Megan D. on

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robert l. on

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This location was closed at 3 p.m.

Beverly T. on

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Cody M. on

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Brain J. on

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DEBBY W. on

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Kayla S. on

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Janet D. on

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John R. on

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Denis K. on

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ROBERTA R. on

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Jerrome Shiffer S. on

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JOHN A. on

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