Customer Reviews for J&M Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of J&M Mini Storage

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Ian E. on

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I had just filled up the truck at the local gas station before returning the truck. Operator of the location stated the truck was not full and therefore charged me for the U-Haul gas. I was not happy!. I have never looked at U-Haul competitors before this but now I think I had better. -

CHAD B. on

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The truck was clean; however, the door cable locked up at our first stop and we had to spend several minutes to try and release the cable to get it closed. The truck was still loaded. Very dangerous; as the door was extremely heavy. The cable or spring malfunctioned. I contacted J&M to let them know so another customer did not have the same safety issues.

Phoelicia P. on

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Joe is so great to work with! He guided me through every step.

Grace A. on

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Better customer service

Sharon R. on

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Joe did a great job helping me with the trailer rental. He explained everything clearly and walked me through all the steps with the trailer hook up. Thanks Joe.

John G. on

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Thanks for your great customer service.

Crystal S. on

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Customer did not leave a comment.

Fulvio C. on

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The service was excellent and very helpful. Easy to pick up and drop off.

Larry S. on

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Very nice guy with fast service. Would rent from here again.

Marcie F. on

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Nothing- customer service was excellent and it was a very pleasant experience.

Todd S. on

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Customer did not leave a comment.

Ethan F. on

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Main uhual contact was disorganized. Did not provide rental truck at tme and location requested. No dollie was provided, event though it was ordered.

Derrick H. on

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Jesse H. on

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Robert C. on

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Todd Y. on

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Christopher H. on

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LYNN S. on

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steve P. on

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The manager gave excellent service.

martin C. on

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Donald S. on

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Your agents on both ends of the move were very friendly and helpful.

Keith L. on

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Gentleman who rented me the trailer was great!

Derrick H. on

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Although initially frustrated in dealing with a mileage error, the management worked with me to successfully resolve the issue. Otherwise everything worked out as advertised.

kenneth P. on

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Good service

debbra V. on

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Wonderful experience fast service and man was easy to work with. Will come here again if need anything.

clayton N. on

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Customer did not leave a comment.

rsbdlel M. on

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Man was easy to work with and fast service

SWAYNE C. on

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clark D. on

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cora B. on

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tom G. on

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Emily M. on

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J&M was very helpful and answered all of my questions! Easy process. Definitely recommended.

Sharon R. on

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I have worked with Joe the Manager for a few years now with having two students at UGA. He's always been extremely helpful and available. Thanks Joe. -S. Ricketts