Customer Reviews for J&M Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of J&M Mini Storage

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Robert T.
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Customer did not leave a comment.

SUSAN M. | Overall Experience |
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We have been very pleased with J & M storage. Joe has been the best ever for us. Seven year ago we moved to Athens. I had rented one storage unit. At midnight that night, we realized we needed two more units. Joe was there. He found two other units for us. He has helped in so many ways over the seven years. Joe is a kind, remarkable man. You are so lucky to have him in your employment. We are so blessed to have had the opportunity to get to know him. Thank you Joe!!!

David H.
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Customer did not leave a comment.

Kirk S.
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The trailer had a wiring short in it. Ended up blowing 4 fuses in my truck. It was the only one he had and I could not wait for him to get another one. End up taking the trailer and using my personal magnetic lights on it.

Scott F.
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The manager was a real help and honest. Thank you for your great service

Eric G.
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Customer did not leave a comment.

Carrie R.
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Customer did not leave a comment.

JERRY J.
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Gary H.
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Dropped off after hours, put keys in door flap and was on my way.

JUSTIN C.
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Great experience!

Lisa S.
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Joe was super nice and quick to accommodate any of my rental needs. I will definitely choose his location in the future.

Tim W.
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I dropped off after hours but called ahead to find out what I needed to do. They were very friendly and helpful.

Jonathan S.
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Customer did not leave a comment.

john K.
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Cleaner office

Chad J.
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Customer did not leave a comment.

ROBERT T.
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David E.
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ANGELA E.
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Joe was very accommodating

ELIZABETH S.
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Very helpful. Have used this location before and would again for any rental needs.

MICHAEL B.
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Customer did not leave a comment.

TROY M.
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J&M Mini Storage is the best!

Seth M.
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It should be clear what is expected of check in beforehand so people can better prepare. We had to go back and drive 30 minutes to get our passports to confirm. The website should be better maintained as well.

CHRISTOPHER E.
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Customer service was outstanding! The gentleman was incredibly kind and helpful. The truck was clean and perfect for moving our belongings. I MORE than recommend him and this location.

Kelli B.
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Alice S.
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Alex T.
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Meredith D.
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Scott F.
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Joel M.
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Peter M.
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Andrea C.
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Jose P.
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Very helpful office. They directed me to contact customer service to resolve my issue.

Chad J.
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Customer did not leave a comment.

Matthew K.
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N/A

Philip P.
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Dwana G.
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Joe was PERFECT NO improvements needed

Patrick F.
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Can't think of anything.

Elizabeth S.
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Customer did not leave a comment.

John M.
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Customer did not leave a comment.

thomas R.
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Gregory K.
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Joe was awesome!

Timothy G.
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Customer did not leave a comment.

Kevin D.
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Employee was absolutely top shelf!

Kim G.
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Nothing that I can say. The man there is so helpful and nice to work with. Would rent from him again for sure.

Kenneth B.
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Customer did not leave a comment.

Camellia G.
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Larry S.
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Real Nice guy. Fast service, would rent from here again

Aneeka W.
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Nice guy in office really helpful and fast rental. Would not change nothing. Would rent from here again.

Richard L.
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Nice guy. Always nice and helpful.

Julia E.
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Customer did not leave a comment.

Timothy B.
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ASLYNN H.
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Awesome customer service and care!

Charles H.
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Customer did not leave a comment.

Ian E.
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I had just filled up the truck at the local gas station before returning the truck. Operator of the location stated the truck was not full and therefore charged me for the U-Haul gas. I was not happy!. I have never looked at U-Haul competitors before this but now I think I had better. -

CHAD B.
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The truck was clean; however, the door cable locked up at our first stop and we had to spend several minutes to try and release the cable to get it closed. The truck was still loaded. Very dangerous; as the door was extremely heavy. The cable or spring malfunctioned. I contacted J&M to let them know so another customer did not have the same safety issues.

Phoelicia P.
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Joe is so great to work with! He guided me through every step.

Grace A.
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Better customer service

Sharon R.
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Joe did a great job helping me with the trailer rental. He explained everything clearly and walked me through all the steps with the trailer hook up. Thanks Joe.

John G.
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Thanks for your great customer service.

Crystal S.
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Customer did not leave a comment.

Fulvio C.
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The service was excellent and very helpful. Easy to pick up and drop off.

Larry S.
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Very nice guy with fast service. Would rent from here again.

Marcie F.
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Nothing- customer service was excellent and it was a very pleasant experience.

Todd S.
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Customer did not leave a comment.

Ethan F.
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Main uhual contact was disorganized. Did not provide rental truck at tme and location requested. No dollie was provided, event though it was ordered.

Derrick H.
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Customer did not leave a comment.

Jesse H.
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Customer did not leave a comment.

Robert C.
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Todd Y.
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Christopher H.
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LYNN S.
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steve P.
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The manager gave excellent service.

martin C.
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Donald S.
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Your agents on both ends of the move were very friendly and helpful.

Keith L.
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Gentleman who rented me the trailer was great!

Derrick H.
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Although initially frustrated in dealing with a mileage error, the management worked with me to successfully resolve the issue. Otherwise everything worked out as advertised.

kenneth P.
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Good service

debbra V.
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Wonderful experience fast service and man was easy to work with. Will come here again if need anything.

clayton N.
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Customer did not leave a comment.

rsbdlel M.
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Man was easy to work with and fast service

SWAYNE C.
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Customer did not leave a comment.

clark D.
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cora B.
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tom G.
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James C.
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My wife said the guy was mad Bc we reserved the truck and he needed the truck for someone else. Then he asked if we could bring it back early so he could have it for someone else. But the equipment overall was outstanding and new uhaul has done a good job of upgrading their trucks!!

richard S.
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Guy was easy to work with. Had a little trouble with the program but it finally worked right. Would rent from here again

Gary C.
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Customer did not leave a comment.

Marion B.
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Trailer was ready and waiting on me. It was even out of the rain, fast check out and hook up and was on my way in 5 minutes

Ryley R.
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Very goos

Micheal H.
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Customer did not leave a comment.

Emily M. | Overall Experience |
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J&M was very helpful and answered all of my questions! Easy process. Definitely recommended.

RICHARD L.
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Customer did not leave a comment.

kelly B.
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Great man to work with no problems in and out in no time. Would rent here again

becky D.
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Great to work with needed truck for one more day so I called him and he said go a head. Would rent from here again

tom G.
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Customer did not leave a comment.

andrew T.
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Work with me to be able to use tow dolly. Would rent from here again and will tell other people. Thank you

Ryan A.
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Customer did not leave a comment.

tom G.
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Customer did not leave a comment.

kenneth P.
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Customer did not leave a comment.

ullania B.
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Great guy to work with. Fast service and would rent from here again.

Velma H.
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Not applicable to pickup or drop off locations but the truck had a oil pressure gauge issue. After the vehicle warmed up, the oil gauge stopped working and the oil light came on the dashboard. Checked and added oil.

eric M.
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Gentlemen was great took no time and we were on our way. Would rent from here again.

Sharon R. | Overall Experience |
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I have worked with Joe the Manager for a few years now with having two students at UGA. He's always been extremely helpful and available. Thanks Joe. -S. Ricketts

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