J&O Fast Fix
(U-Haul Neighborhood Dealer)

116 reviews

373 W Susquehanna St   Allentown, PA 18103

(610) 628-0280

Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: 9 am - 2 pm

Contact Us

(610) 628-0280

373 W Susquehanna St
Allentown, PA 18103

Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: 9 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

good

erick C. 
Rating:
5.0

Customer did not leave a comment.

Sallie W. 
Rating:
5.0

Customer did not leave a comment.

william S. 
Rating:
5.0

Perfect

Aridio P. 
Rating:
5.0

Customer did not leave a comment.

RANDY F. 
Rating:
5.0

Customer did not leave a comment.

JEFFRY M. 
Rating:
5.0

Customer did not leave a comment.

ALFREDO M. 
Rating:
5.0

good location

ashley P. 
Rating:
5.0

Customer did not leave a comment.

luis M. 
Rating:
5.0

excellent

JOSE R. 
Rating:
5.0

excellent

BELGICA C. 
Rating:
2.0

The truck I ordered wasn't ready because there were no keys they did accommodate and give me a larger truck for the same price but the truck was not in good running condition poor brakes poor steering just beat

Ronald K. 
Rating:
5.0

Good service,excellent service very professional

yonothan S. 
Rating:
5.0

Customer did not leave a comment.

roberto R. 
Rating:
4.0

Customer did not leave a comment.

Herman S. 
Rating:
5.0

Customer did not leave a comment.

Amin H. 
Rating:
4.0

The staff was friendly, efficient and proactive. The van was filthy dirty.

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

Wanda F. 
Rating:
4.0

They were very helpful & very reliable. I would definitely use them again.

Jennifer M. 
Rating:
3.0

Have to have a full gas tank it's was half way

Anthony B. 
Rating:
5.0

I will definitely come back here to rent. The gentleman that was at the desk was great. I will recommend them.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Ben C. 
Rating:
5.0

Amazing customer service in both locations. Very welcoming and genuine people.

JOHAN L. 
Rating:
5.0

muy buen servicio del sr.julio recomiendo este lugar para lo que necesiten

MOISES P. 
Rating:
5.0

Excellent

THERA A C. 
Rating:
5.0

Customer did not leave a comment.

Praxedes A. 
Rating:
5.0

GOOD

ELIZABETH R. 
Rating:
5.0

The service was amazing definitely a family atmosphere. Would use their services again and will recommend them

Wanda F. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
2.0

The location doesn't speak English, they were rude when we picked the truck up. The truck also leaked water all over our boxes and luggage

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Karl W. 
Rating:
5.0

Customer did not leave a comment.

Roberto M. 
Rating:
5.0

GOOD

FRANCISCO R. 
Rating:
5.0

Customer service was excellent very accommodating. The location was easy to get to ppl were very friendly. The truck was in great shape drives well. I highly recommend this location for anyone in need of a uhsul rental

Lynn C. 
Rating:
5.0

Dolly was ordered but was not in the truck. Also mobile approval for check in took 30 minutes, which is way too long. Maybe uhaul should ask for some of the information beforehand

Peter N. 
Rating:
5.0

Customer did not leave a comment.

danilio D. 
Rating:
5.0

Customer did not leave a comment.

DESTNY V. 
Rating:
5.0

Customer did not leave a comment.

ALFRED L. 
Rating:
3.0

The truck was dirty and the did not have the furniture pads but charged me for them when they said they wouldn't.

Sandra H. 
Rating:
5.0

Customer did not leave a comment.

daniela T. 
Rating:
5.0

very good service very good location definitely use the services again

IDVIA D. 
Rating:
5.0

Customer did not leave a comment.

Abneri W. 
Rating:
5.0

Customer did not leave a comment.

LUIS L. 
Rating:
5.0

very good excellent costumer service

ariel H. 
Rating:
1.0

Customer did not leave a comment.

Charlene D. 
Rating:
5.0

GOOD

AMBER H. 
Rating:
5.0

good location

francisco P. 
Rating:
3.0

Customer did not leave a comment.

George S. 
Rating:
5.0

GOOD

DULCE L. 
Rating:
5.0

good

MENGO M. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
4.0

Customer did not leave a comment.

David K. 
Rating:
5.0

good location

ariela C. 
Rating:
5.0

Great customer service and good personal

luis R. 
Rating:
5.0

good locality, very prefesional, good costumer servis

jullet E. 
Rating:
5.0

Customer did not leave a comment.

Regino L. 
Rating:
5.0

Customer did not leave a comment.

STAURI Q. 
Rating:
5.0

VERY PROFESSIONAL GOOD LOCATION

Francel J. 
Rating:
5.0

GOOD

francisco P. 
Rating:
5.0

Excellent

jose B. 
Rating:
5.0

Great Guy,customer service easy to deal with great location, will definitely recommend him for future rentals.

Bruce T. 
Rating:
5.0

good

francisco T. 
Rating:
5.0

Customer did not leave a comment.

Kirsten A. 
Rating:
5.0

Customer did not leave a comment.

marcia S. 
Rating:
5.0

GOOD

oneil C. 
Rating:
5.0

very good service very precional very good locality has very good parking for vehicles

Mamdou D. 
Rating:
5.0

muy buen serviciop

billy F. 
Rating:
5.0

Good Servis

leopoldo M. 
Rating:
5.0

good

elizabeth R. 
Rating:
5.0

Very good

francisco A. 
Rating:
5.0

VERY GOOD SERVICE

santa M. 
Rating:
5.0

very good service good location mr julio ortiz very professional

arcangel A. 
Rating:
5.0

Customer did not leave a comment.

jeniffer S. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
Rating:
5.0

Customer did not leave a comment.

Robinson R. 
Rating:
1.0

Vehicle had old trash straps in back,, the only nice part about the interaction was him being courteous but the tank was left on E (48 miles). Had me sign paperwork stating it was 1/4 tank.... Also when he used my card for a purchase I noticed that he has all prior purchases being auto saved on his computer terminal... This is a giant internet security/identity theft issue because all he would need to do is write/remember the three digit CVC code as he runs the card. All of the other complicated information is being auto saved......

Kyle B. 
Rating:
4.0

Courteous and prompt service

roland S. 
Rating:
5.0

Customer did not leave a comment.

Baher A. 
Rating:
5.0

Good job

IAJAY U. 
Rating:
5.0

Good

wilson U. 
Rating:
1.0

This was the first and lad time I ever rent a uhaul, our pick up location got switched 3 times and it just kept getting farther out. They set up our pick up time at 3:15pm when we wanted it at 10. The guy from this location calls us at 2 telling us that they close and we need to be there now or he was canceling our rental this guy was completely obnoxious giving us attitude he couldn't understand that we were in New Jersey and the pick up was in ALLENTOWN PENNSYLVANIA and that it wouldn't take us 3 seconds to get there we were almost an hour away. So what he does is leaves the keys in the truck unlock with the paperwork inside we get there not even knowing what truck was ours. But the best part about all of this was the truck breaks down in the middle of the highway so what happens now ? We call uhaul tell them what happen we wait an hour to get someone just to see what's wrong with the truck he fixes it then leaves 20 mins later broke down again we had to get towed into New York City once we were done unloading the truck we waited an hour for another tow truck to take it to the drop off location I didn't get home till 4:30am and I had to work the next day. Horrible experience never again and with all this inconvenience I wasn't even refunded

Manuel S. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth G. 
Rating:
4.0

Customer did not leave a comment.

Connie S. 
Rating:
5.0

This location was awesome. It was the easiest in and out I've had had with uhaul! Owner was super friendly.

Lindsay S. 
Rating:
5.0

Customer did not leave a comment.

Jadyn S. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

Blankets were not available even though reservation had requested them. Service was excellent and super friendly so the lack of blankets was not such a big deal. I'll use this dealer again.

Bruce M. 
Rating:
5.0

Most definitely great people they help me with a iding fee these guy's are the best

Jean G. 
Rating:
5.0

Easy in and out. Thanks.

ozgur B. 
Rating:
5.0

Overall nothing at all very professional no waiting at all great service they just fantastic

Jean G. 
Rating:
1.0

Clean the car

Gustavo G. 
Rating:
4.0

Customer did not leave a comment.

Shanay T. 
Rating:
5.0

Great Service !!

Barbara S. 
Rating:
5.0

I was treated very well. Great Staff.

eddy P. 
Rating:
1.0

1st...I scheduled pick-up for 4:00..online. 2nd..I called to change the pick-up to 2:30 (spoke to a woman) Day of move..When we looked for the directions to the U-haul facility, we saw that they CLOSE at 2:00!!!! Had to race over immediately...and the truck wasn't there...Had to wait 15 minutes for the late return. Was told to put keys in lock box when we returned the truck. Returned the truck and found NO WAY to open the lock box with number combination. Other MAILBOX on top had NO LOCK, so we were afraid to leave the keys...truck could be stolen! Had to made another trip the following morning-from the opposite part of town- to return keys. Total INCOMPETENCE!! Will never use this facility again!

Wendy T. 
Rating:
5.0

Good service and fast

wilber L. 
Rating:
5.0

Good

RAMON T. 
Rating:
5.0

Customer did not leave a comment.

Barbarita R. 
Rating:
5.0

Nothing, it was great

Burnestine B. 
Rating:
5.0

Customer did not leave a comment.

maribel H. 
No reviews have been submitted for this location.

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