Customer Reviews for J&R Stop & Go
(U-Haul Neighborhood Dealer)

166 reviews

10595 SW 109th Crt   Miami, FL 33176

(305) 559-3758

Hours

  • Mon–Sat
    7 am–7 pm
  • Sunday
    7 am–1 pm

Services at this Location:

Contact Us

(305) 559-3758

10595 SW 109th Crt
Miami, FL 33176

Services at this Location:

Hours

  • Mon–Sat
    7 am–7 pm
  • Sunday
    7 am–1 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Grechell T. 
Rating:
5.0

Smooth transactions, courteous and professional staff.

Leo W. 
Rating:
5.0

Customer did not leave a comment.

Luis G. 
Rating:
5.0

Customer did not leave a comment.

Wilber F. 
Rating:
5.0

Excellent customer's services, thanks

Jeannett H. 
Rating:
4.0

Customer did not leave a comment.

DAVID G. 
Rating:
1.0

Kept calling me to find out where the key is. Was told three times where it is!

David S. 
Rating:
5.0

Customer did not leave a comment.

NELSON G. 
Rating:
4.0

Customer did not leave a comment.

FABIO N. 
Rating:
5.0

Fast and convenient

orestes S. 
Rating:
3.0

Customer did not leave a comment.

ALEJANDRO P. 
Rating:
5.0

Customer did not leave a comment.

Alex G. 
Rating:
5.0

Customer did not leave a comment.

katerine D. 
Rating:
5.0

Customer did not leave a comment.

GUStavo B. 
Rating:
4.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

Customer did not leave a comment.

walter E. 
Rating:
5.0

Customer did not leave a comment.

Yoslandy V. 
Rating:
4.0

Customer did not leave a comment.

LUIS M. 
Rating:
5.0

Customer did not leave a comment.

rosangela C. 
Rating:
3.0

fix your website so I can view present and past rental contracts.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Aaron V. 
Rating:
5.0

Quick easy process

WILLIAM W. 
Rating:
5.0

Service was quick and professional. Great job. I would recommend in a heartbeat.

Eduardo M. 
Rating:
5.0

Customer did not leave a comment.

LEANDRO G. 
Rating:
5.0

Customer did not leave a comment.

warn T. 
Rating:
3.0

Vehicle should be cleaned

Adrian O. 
Rating:
5.0

They are all you can expect. Great job….I will be back!!!

roberto S. 
Rating:
5.0

Great place, very friendly and professional

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Oscar S. 
Rating:
5.0

Customer did not leave a comment.

bethsabe V. 
Rating:
5.0

Customer did not leave a comment.

Fernando G. 
Rating:
5.0

Customer did not leave a comment.

freddy G. 
Rating:
5.0

I requested and paid for a small dolly for my move but when I picked up the truck, I never received the dolly. Apart from that, the process was amazing.

Kalvin G. 
Rating:
4.0

Customer did not leave a comment.

CAROLINA G. 
Rating:
5.0

Customer did not leave a comment.

oscar L. 
Rating:
5.0

Customer did not leave a comment.

freddy F. 
Rating:
5.0

Customer did not leave a comment.

Wilmen U. 
Rating:
4.0

Customer did not leave a comment.

LARRY G. 
Rating:
5.0

Very nice people

FREDDY G. 
Rating:
5.0

Customer did not leave a comment.

Rafael V. 
Rating:
5.0

Customer did not leave a comment.

FREDDY G. 
Rating:
5.0

Customer did not leave a comment.

RONALDO M. 
Rating:
4.0

Customer did not leave a comment.

KEVIN K. 
Rating:
4.0

Customer did not leave a comment.

ALFREDO P. 
Rating:
5.0

Excelente servicio, precios cómodos y una gran sonrisa

ANIBAL J. 
Rating:
5.0

Es primera vez que rento con U-HAUL, pero tuve un buen trato y una buena comunicación con la persona que me atendió, contesto todas mis preguntas correctamente, fue amable y cortéz. Gracias

GENNY G. 
Rating:
3.0

Advice you will charge more per mile than what is shown on the official website. 👎🏻

MAURICIO Z. 
Rating:
5.0

Customer did not leave a comment.

JUAN A. 
Rating:
5.0

Easy process and pleasant staff.

Adrian S. 
Rating:
5.0

Customer did not leave a comment.

CARLOS M. 
Rating:
5.0

Customer did not leave a comment.

ERIC C. 
Rating:
5.0

Customer did not leave a comment.

ARIEL S. 
Rating:
5.0

Customer did not leave a comment.

Felix M. 
Rating:
5.0

Customer did not leave a comment.

DAHOMEY T. 
Rating:
3.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

PABLO V. 
Rating:
5.0

Customer did not leave a comment.

Natalie R. 
Rating:
2.0

My order wasn't on my order list. call to cust service could not get it added either. U-haul needs to fix their app, website.

PAUL B. 
Rating:
4.0

Thank you

ERNESTO B. 
Rating:
5.0

Customer did not leave a comment.

PEDRO C. 
Rating:
1.0

Horrible Experience. Our company has been renting uhauls for a while and even thought about opening a corporate account. At this new location, which was suggested by your company, we were scammed out of cleaning fees. We were lied to by the workers at this location and have given us a terrible experience.

BRIAN G. 
Rating:
5.0

Customer did not leave a comment.

IVON B. 
Rating:
5.0

Great Uhaul pickup/drop service location quick and friendly service!

ADRIAN S. 
Rating:
5.0

Customer did not leave a comment.

PEDRO G. 
Rating:
4.0

Customer did not leave a comment.

AMY E. 
Rating:
5.0

all ok

Serguey T. 
Rating:
5.0

Xxx

Raymond I. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

PEDRO G. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN J. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO T. 
Rating:
5.0

Customer did not leave a comment.

givianny T. 
Rating:
1.0

Customer did not leave a comment.

Isidro A. 
Rating:
3.0

There was no way to tell that the store also runs a u-haul. Finally I found someone who told me. All the transactions were very loose. None of the long checkin process. I'd use this location again now that I know it's the front counter and not the deli.

OLIVIA K. 
Rating:
5.0

Customer did not leave a comment.

JULIO I. 
Rating:
5.0

Excelente

KELDRICKS R. 
Rating:
5.0

Very Helpful abd courteous Employees, and the entire Check Out and Check In process was quick and efficient !

JONATHAN M. 
Rating:
5.0

Customer did not leave a comment.

MILAGRO D. 
Rating:
5.0

Awesome

SUZETTE W. 
Rating:
5.0

Customer did not leave a comment.

PEDRO G. 
Rating:
5.0

Very convenient!!!

Julio C. 
Rating:
5.0

Great truck and service

ULPIANO V. 
Rating:
5.0

Customer did not leave a comment.

VANTROYJOSE M. 
Rating:
5.0

Customer did not leave a comment.

Guido F. 
Rating:
5.0

Customer did not leave a comment.

PABLO P. 
Rating:
5.0

Na

silvio M. 
Rating:
4.0

Customer did not leave a comment.

adriana T. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK D. 
Rating:
5.0

I love this place.they are so nice y have a wonderful job.god bless.

YAUMIRI P. 
Rating:
5.0

Everything was amazing, they are very accommodating to your needs.

Laura J. 
Rating:
5.0

Very good

KELDRICKS R. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
4.0

Customer did not leave a comment.

ALBERT G. 
Rating:
5.0

Customer did not leave a comment.

SUSANA M. 
Rating:
3.0

The truck I had reserved through your online system was not there when I arrived at 7 am to pick it up. The agent at the location told sorry not here...after pushing him to give me another truck in the parking lot he called the Main Office and after much begging and pleading with that agent on my part they begrudgingly agreed to give me another truck that was there. This was nice but why was I not informed BEFORE arriving to pick up the truck at 7 am that I had a reservation for?! Additionally the A/C in the truck was not working correctly.

Earl M. 
Rating:
5.0

Excellent customer services

MARIA A. 
Rating:
5.0

Customer did not leave a comment.

LAVERNE L. 
Rating:
4.0

The customer service over the phone was horrendous. Had to call several times as I was initially misinformed by the first rep. The second rep was rude and consistently talked over me after I inquired about the insurance. I must have asked for his name at least 5 times and asked to speak to his supervisor. Instead he cold transferred me to another customer service rep whom I reported my complaints to. One of my complaints had to do with misleading information on the initial reservation/registration which stated next to the check off box it was for damaged items but didn't clarify it was for items damaged during an accident/fire/etc.

Yuris S. 
Rating:
5.0

Customer did not leave a comment.

suzanne M. 
Rating:
4.0

Received a credit for more fuel in truck than was necessary what a nice surprise, thanks!

EARL M. 
No reviews have been submitted for this location.

Additional Services at this Location

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