Customer Reviews for J&S Buildings
(U-Haul Neighborhood Dealer)

65 reviews

1635 Hatch Pkwy N   Baxley, GA 31513

(912) 367-8849

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(912) 367-8849

1635 Hatch Pkwy N
Baxley, GA 31513

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Loretta G 
Rating:
5.0

Customer did not leave a comment.

Doug W 
Rating:
5.0

I was stranded on the side of the road. They made it possible to get all paperwork ready for my family to pick up equipment and tow my car. Friendly and professional.

Jane C 
Rating:
5.0

Customer did not leave a comment.

Bernon S 
Rating:
5.0

Continue to do what you do

Tammy H 
Rating:
5.0

Customer did not leave a comment.

Billie H 
Rating:
5.0

Customer did not leave a comment.

LYNN H 
Rating:
1.0

Customer service was very poor. The old lady was on a long lunch break run and she asked the customers to give her time to eat her lunch when they been waiting for 45 minutes at the location.

SIDNEY I 
Rating:
4.0

Customer did not leave a comment.

JEFFREY C 
Rating:
5.0

Customer did not leave a comment.

Timothy G 
Rating:
3.0

I returned the truck after 5:00. No one was around. I did not see a drop box for keys, so I left in seat of truck.

susan m 
Rating:
5.0

They made a bad day a good one.

Donna H 
Rating:
4.0

Customer did not leave a comment.

Brian M 
Rating:
4.0

Customer did not leave a comment.

Cedric L 
Rating:
5.0

I was well pleased with the service provided employee was very nice had a little trouble with getting computer to pull through. But she knew the steps to take to get us a rental we left satisfied ☺️

Shonda H 
Rating:
4.0

Customer did not leave a comment.

Jeffrey C 
Rating:
5.0

Customer did not leave a comment.

Brenda O 
Rating:
1.0

When I walked in the lady was smoking a cigarette and the tiny office that she was in was unbearable to breath in. She looked at me and just kept smoking her cigarette. I have severe asthma and this was very inappropriate and disrespectful to others. Will not use this location again unless I have no other options.

Elizabeth L 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
4.0

Customer did not leave a comment.

Raymond H 
Rating:
5.0

Customer did not leave a comment.

RUBIN F 
Rating:
1.0

Get friendly people that don't lie about the customers.I replaced the gas and the truck wS clean.

Kathy K 
Rating:
4.0

Customer did not leave a comment.

Austin G 
Rating:
5.0

Customer did not leave a comment.

Christi S 
Rating:
3.0

Customer did not leave a comment.

Billy D 
Rating:
3.0

Drop off only. No real exchange

alethea u 
Rating:
1.0

Was quoted one price. And charged something different

Gary S 
Rating:
4.0

Customer did not leave a comment.

Ramon G 
Rating:
5.0

Customer did not leave a comment.

Franklin Z 
Rating:
5.0

Customer did not leave a comment.

EDWARD W 
Rating:
3.0

Unorganized, printer inop had to take picture of computer screen for recipe.

John L 
Rating:
5.0

Customer did not leave a comment.

RUBIN F 
Rating:
5.0

Customer did not leave a comment.

Franklin S 
Rating:
5.0

The lady was very nice and fast. I will be back.

Raul C 
Rating:
4.0

Customer did not leave a comment.

Gene M 
Rating:
3.0

Customer did not leave a comment.

Gene M 
Rating:
1.0

Customer did not leave a comment.

Josh H 
Rating:
4.0

The truck had a little under 3/4 tank of gas when I picked it up. I refilled it to a little over 3/4 but was charged $10.50 for fuel when it was returned

Christopher P 
Rating:
3.0

Customer did not leave a comment.

Stan W 
Rating:
5.0

Customer did not leave a comment.

TAMMY T 
Rating:
5.0

Customer did not leave a comment.

Andrew P 
Rating:
3.0

Customer did not leave a comment.

Danielle L 
Rating:
5.0

Customer did not leave a comment.

CALVIN G 
Rating:
5.0

Customer did not leave a comment.

LEROY W 
Rating:
3.0

Streamline rental application process.

Gerald F 
Rating:
4.0

Customer did not leave a comment.

Mark G 
Rating:
5.0

Customer did not leave a comment.

adam w 
Rating:
5.0

Na

Pamala H 
Rating:
3.0

Customer did not leave a comment.

RICHARD C 
Rating:
5.0

Customer did not leave a comment.

Carolyn R 
Rating:
5.0

Customer did not leave a comment.

sharon h 
Rating:
4.0

She tried to help me out with the problems I had picking up equipment. Said I corporate would have to make it right. I drove from Huntersville to Mooresville two times and then told to drive to Concord to get it. 3.5 hours and over 100 miles. Not what I expected.

TIMOTHY S 
Rating:
3.0

Customer did not leave a comment.

ANGELA L 
Rating:
5.0

Drop off was easy. The staff were friendly and courteous.

sharon f 
Rating:
4.0

Customer did not leave a comment.

EDDIE V 
Rating:
4.0

Customer did not leave a comment.

jeffrey d 
Rating:
5.0

Customer did not leave a comment.

richard s 
Rating:
4.0

Customer did not leave a comment.

BILLY K 
Rating:
2.0

It took 40 minutes to turn in the trailer. Person had problems finding the order then over charged me. The office smelled!

Joseph T 
Rating:
5.0

Customer did not leave a comment.

Richard O 
Rating:
1.0

Charged for an appliance dolly that is in the back of the trailer and told “well I didn’t know it was in there” Even though it says on the contract. Doesn’t the trailer get inspected after delivery for damages and to make sure it’s clean?! Delivery site even Went and looked to verify that it is in the back of the trailer. Then the charges were not reversed and was told- you need to contact the place you rented it from even though the charges came from the drop off facility. Like what?!!

Kristine B 
Rating:
5.0

The trailer I rented had no brake fluid in it and the jack was to hard to crank up and down...

wallace p 
Rating:
5.0

Excellent customer service!

Mara J 
Rating:
3.0

my reservation, made 2 weeks early, was for a 20' truck. Just a few days before my day, someone from a neighboring u-haul came and took the only 20' truck from the lot, though they had no renter at the time. They then rented it out from under me the day before. I ended up with a 26', larger and more awkward. What is the good of a reservation when your organization does not honor it?

Charles W 
Rating:
5.0

Customer did not leave a comment.

Samuel H 
No reviews have been submitted for this location.

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