Customer did not leave a comment.Danielle L.
Customer Reviews for J&S Buildings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CALVIN G.
Customer did not leave a comment.LEROY W.
Streamline rental application process.Gerald F.
Customer did not leave a comment.Mark G.
Customer did not leave a comment.adam W.
Customer did not leave a comment.RICHARD C.
Customer did not leave a comment.Carolyn R.
Customer did not leave a comment.sharon H.
She tried to help me out with the problems I had picking up equipment. Said I corporate would have to make it right. I drove from Huntersville to Mooresville two times and then told to drive to Concord to get it. 3.5 hours and over 100 miles. Not what I expected.TIMOTHY S.
Customer did not leave a comment.ANGELA L.
Drop off was easy. The staff were friendly and courteous.sharon F.
Customer did not leave a comment.EDDIE V.
Customer did not leave a comment.jeffrey D.
Customer did not leave a comment.richard S.
Customer did not leave a comment.BILLY K.
It took 40 minutes to turn in the trailer. Person had problems finding the order then over charged me. The office smelled!Joseph T.
Customer did not leave a comment.Richard O.
Charged for an appliance dolly that is in the back of the trailer and told â€œwell I didn't know it was in thereâ€ Even though it says on the contract. Doesn't the trailer get inspected after delivery for damages and to make sure it's clean?! Delivery site even Went and looked to verify that it is in the back of the trailer. Then the charges were not reversed and was told- you need to contact the place you rented it from even though the charges came from the drop off facility. Like what?!!Kristine B.
The trailer I rented had no brake fluid in it and the jack was to hard to crank up and down...wallace P.
Excellent customer service!Mara J.
my reservation, made 2 weeks early, was for a 20' truck. Just a few days before my day, someone from a neighboring u-haul came and took the only 20' truck from the lot, though they had no renter at the time. They then rented it out from under me the day before. I ended up with a 26', larger and more awkward. What is the good of a reservation when your organization does not honor it?Charles W.
Customer did not leave a comment.Samuel H.