Customer Reviews for Jefferson Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jefferson Self Storage

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jenny M. on

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Customer did not leave a comment.

STEVEN L. on

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I will never use Uhaul again. I set my reservation for North Ave in Athens Ga which was a mile from my daughter apartment. When I got there they said that corporate changed my pick up location to a town 20 miles away. I received no notification that my location changed. We lost the elevators reserved for a particular time because the whole experience of going to North ave location and then driving to and from Jefferson ga was over 2 hours. You guys will never get our service again and I plan on spreading the word.

BRIAN R. on

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The little building smelled very bad. The older Indian man tried to help but was extremely slow. He should have had some one else with him to help him

James E. on

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Jean S. on

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BETTY L. on

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CARLE T. on

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Daniel G. on

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Don’t over charge customers! I had one of the same uhauls 3 months ago and I only had to pay at the most 30-40 bucks. This time I was charged way more and on a weekday with less miles. I am extremely disappointed!!

RACHAEL E. on

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Very easy and nice to work with!! I would recommend this location to anyone! Rachael

Benjamin B. on

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Need a more user friendly mobile app. Customer service representatives need to be more familiar with the app process.

Bryan C. on

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Uhaul pick up/drop off not well marked as this is primarily self storage facility. Associate I worked with was pleasant, but was not well organized in dealing with Uhaul customers (confused, inefficient, couldn’t asnwer some of my questions).

Steve M. on

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Kyle C. on

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I would like it if the person taking the order and providing the rental was better able to answer my questions identify my drop off location prior to renting the truck.

RAMONA F. on

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Jordan H. on

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Dirty windshield in the truck, it would not come out of tow haul mode, and the inside of the truck looked clean but was very dirty.

Robert C. on

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NORA A. on

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It was a perfect experience!!

BRENDA M. on

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Everything was wonderful will rent agai