Customer Reviews for Jeffs Attic Self Storage
(U-Haul Neighborhood Dealer)

33 reviews

1763 Baseline Rd Ste 117   Grand Island, NY 14072

(716) 775-6275

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(716) 775-6275

1763 Baseline Rd Ste 117
Grand Island, NY 14072

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent location and service Nice staff

paul P. 
Rating:
5.0

I've been a customer of various UHaul providers; this location was exceptional in customer care. I highly recommend it.

Denton W. 
Rating:
5.0

Customer did not leave a comment.

Theodore C. 
Rating:
5.0

Customer did not leave a comment.

Andrew Y. 
Rating:
5.0

I left a voicemail on the weekend stating that I needed to extend by van usage and someone called me back within 5 min and assisted me with the extension! I was truly appreciative of the after normal business hours assistance

RICHARD S. 
Rating:
5.0

Great to have U-Haul on the island.

paul P. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

The girl at the front desk was amazing and made a stressful day much easier!

Mary S. 
Rating:
5.0

Wheel was out of alignment and CEL was on. Brakes felt good however and the cab was clean.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Peter D. 
Rating:
5.0

I got nothing.

Eric R. 
Rating:
5.0

Great team. Very helpful and customer oriented.

Trenton G. 
Rating:
5.0

Customer did not leave a comment.

Kathleen M. 
Rating:
5.0

Sarah and Jeff were wonderful to work with and I appreciate all the effort to help me. However the U-Haul App was horrible to navigate in addition the customer service on the phone was again horrible to deal with. I have been trying to reach U-Haul and I keep getting directed to the website which again is very hard to navigate. Once again I want to commend Jeff's attic for all their attempts to help me thank you

Kelley M. 
Rating:
5.0

Quick and painless. Very accommodating. Was unable to get a ride but was able to leave my vehicle there. Huge Help. Thank you!

Eric R. 
Rating:
5.0

This location had the CLEANEST truck I have ever been in!!!!! I didn't have to clean it before I pulled off and the location was VERY clean. He was a delight to work with!!! I have ALREADY been telling people about the GRAND ISLAND location! Thank you!

Ashanti S. 
Rating:
5.0

Nothing

Charles M. 
Rating:
4.0

Such a smooth process would absolutely rent here again.

Apartments N. 
Rating:
5.0

No comment.

Jose C. 
Rating:
5.0

Jeff was super kind and helpful and wasted no time in getting me on the road in a pinch

MATTHEW M. 
Rating:
5.0

No improvements needed. Customer service was excellent - friendly and very professional.

Richard M. 
Rating:
5.0

Please see comments above that apply here.

Carl B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
4.0

Customer did not leave a comment.

Alan L. 
Rating:
5.0

I had an excellent experience due to the professionalism and friendliness of the staff. The rental process was done quickly and efficiently and the staff made good recommendations. I highly recommend this location.

Kathleen B. 
Rating:
5.0

Customer did not leave a comment.

Dennis T. 
Rating:
2.0

Getting the truck was overly complicated. There was no one to assist. The truck was frozen over and needed 20 min to thaw out once started.

Shawn W. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Front tire nylon hold downs on car carrier may need to be looked at starting to fray needed to be trimmed to get in ratchet

Keith H. 
Rating:
5.0

Very friendly and professional service altogether.

Paul G. 
Rating:
4.0

Minor stuff: Building signage not where office is now located Office experience not yet sufficient (but got the job done)

Steven S. 
Rating:
5.0

Customer did not leave a comment.

rick W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top