So I rented out the truck as I started to drive off all of a sudden I heard banging from the back of the U-Haul there was a homeless person living in there so if anybody is going to rent a U-Haul please open up the back of the and check. I was very scared. He got out with all his stuff I called the U-Haul place to let them know about the situation and all they said was I'm sorry. Very disappointed in their response they should have given me like a discount or something for my trouble. I will not be renting from this particular U-Haul place where I got it. But as far as the use of it very handy easy driving. Got my stuff done that I needed to get done and gave it back.
Shelley W
Customer Reviews for Jennings Road Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
After the first reservation wasn’t at the location sent to me they sent me to this place. Drive around the building. Walked into stores asking if this was a U-Haul. Notta Found a number on a billboard by the only truck they had there. Called, no answer, called again, no answer. Finally got in touch over the phone deal. Gave me a combination to a lock box to get the key. Just a little Sketchy No problems in the end
Joshua P