Excellent customer service. Very easy to rent and return. Will definitely rent from Jeremy's again.GERARD JOSEPH G.
Customer Reviews for Jeremys Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They did a great jobPATRICK CHARLES R.
I was charged at the drop off point for damage that was there when I picked the truck up. I even discussed it with the place I picked the truck up from. This is complete bull shit. Even if it was me who did it I paid the extra for insurance what is the point of insurance if you just charge me any ways. This company is a scam and I will be reporting Uhaul to BBBRaymond D.
Customer did not leave a comment.STEPHEN DOUGLAS S.
Customer did not leave a comment.Marisa J.
Customer did not leave a comment.James F.
I'm very disappointed in your reservation office I had an appointment for pickup at 13 and Ryan at 2 pm and they did not have a trailer. The staff at this location could have cared less and I had to wait for approx a half hour while they tried to call your location ( how stupid that your service locations don't have a direct line to call in) this cost me time and gas money to drive all the way to Casco Mi to pick up a trailer. 1/4 tank of gas. In the future I doubt if I will ever rent from U-haul again. Very poor dispatch serviceJOHNCHARLES O.
Waited 30 minutes to be waited on. Seems the man did not know what he was doing. They could not find key to truck, either. Frustrating, at best.CHERYL JEAN M.
Customer did not leave a comment.RONALD JAMES D.
It wasn't the fault of the facility, but my order for moving pads was not fulfilled. I wasn't pleased.Joseph R.
Customer did not leave a comment.Eileen G.
No recommendations, keep doing what you are doing, it is working!DARRIN R.
Console, arm rests and steering wheel were sticky and dirty. There was dirt in the seat. Though I wouldn't expect the truck to be spic and span clean, I would think that a quick once over to be sure it was not nasty prior to next customer would be nice. This definitely proved truck was not cleaned with Covid issues in mind.MYLES CARSON B.
Customer did not leave a comment.MARTY JOSEPH B.
Customer did not leave a comment.Jeremy G.
The right rear lights did not work.Pam L.
Customer did not leave a comment.JAMES DAVID F.
Customer did not leave a comment.KAREN ANN-DESIRE D.
I was sent a damage equipment report # 01859663-2020. The 20' uhaul had this damage on it when I picked it up from the Roseville location. I have used uhaul a couple of times but I believe this will be my last time due to this incident.Jeremy W.
Customer did not leave a comment.Gary B.