Have a clear indication of where to go for uHaul pick-up/ drop-off. Have an employee that greets customers upon arrival and communicates what is happening. I was told "I'll meet you outside." I didn't know where the trailer was (I did figure it out) and then I waited at the trailer and eventually had to walk back in to find out where they were and they said they were still answering phones. My time is valuable and communication is key. Other uhaul places are run more efficiently. The drop off in TN was quick and easy whereas the pick up was long and unclear. The employee that helped me attach the trailer at pick up was very nice and helpful.
Kristina J
Jeremys Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Casco, MI 48064
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkSelection was minimal. Location was not closest to me and less units.
Christopher PMake the app work!!!
Keith BFriendly fast service
Chris HExcellent experience from start to finish. The staff was friendly, helpful, and made the whole process easy. The equipment was clean, well maintained, and ready to go when I arrived. You can tell they take pride in what they do. I would definitely rent from this location again and wouldn’t hesitate to recommend them to friends and family. Great service all around.
Jeff P