I had a bad experience between their computer and lock box not working, which wasn't human error. The pricing presented to me on line before I gave my credit was less than after,also with going less miles than predicted .what could be improved "The transparency was not there".
KENNETH L
Jeremys Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Casco, MI 48064
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Terrible accountability on the reps part. Due to miscommunication and not proper inventory status updated on the dealer behalf we ran into the issue of over billing rented hours. Here we go into the rabbit hole of long phone calls delayed periods of not having these funds to use. Personally would call this thievery of time and effort.
CLAYTON RTrailer was old and a little rickety, but thats understandable, its a rental. My one concern though was I noticed one tire was a relatively new carlisle trailer tire, and the other was a very very old trailer tire that is probably well expired considering it hasnt been made since before I was born. It was exhibiting some dry cracking. The newer tire had ~45PSI, the older tire had ~28PSI as I checked when I got home. Thankfully, I was pulling this trailer empty at the time - the tires BOTH have a recommended inflation pressure (weight rating) @ 65PSI. I filled them to about 60 but by the next morning the older tire was down to about 50, telling me it had a slow leak. One of the hubs/spindles showed signs of puking a little grease onto the wheel, but with old seals on these I don't think that's too unusual so long as they are regularly greased. Other than that, the trip went well and the people I dealt with were kind.
Michael WStood un greeted and ignored for about 20 minutes when someone did help the have me no info just took keys and said bye
cory DNobody to help detach the trailer. Was left sitting 20 minutes before they said "do it yourself" we will check it in later... pulled out my back trying to break the trailer free from the ball.
Ron B