Super nice people
Travis B.
Customer Reviews for Jerrys Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The equipment I ordered was not there even though I ordered a week ago and spoke with a representative a few days ago who assured me it would be there.
Suzanna F.Nice person to work with
James G.The 15' truck which we were upgraded to was fine overall. Inside the cargo bed was clean. The only thing I would like to see in the cargo bed is rings to attach straps to. We made do but rings would have been better.
Donna M.Everything went well, staff did a great job accommodating my requests.
Ronald D.Not sure. I have used U-HAUL services twice in past month and appreciate the service that I have received from both locations. Job well done.
Clifford B.I have picked up several Uhauls here in person and on the app. The owner of the store is super nice and when picking up on app the truck is always ready, in a well lit and safe location. Thankful for this place !
WILLIAM H.Woman checking out equipment seemed to be annoyed by having to deal with customers. I will be going to Quick lube next time. Gentlemen helping hook up equipment was pleasant and helpful.
Jason E.Just keep doing what you are doing.
Reginald K.I was charged way too much for the truck without any explanation!!
Anthony S.Thanks it all worked out great and I would rent from you again!
DON G.Keep up the good work!
RICHARD OLIVER G.Great customer service. Friendly staff.
FREDERICK M.Reserved a 15' truck at one location -- my reservation was changed to a 26' truck at this location. Requested a furniture dolly -- there was none. Was told the key was in the top lock box -- it wasn't. Had to call U-Haul to get the combo to the bottom lock box, where the key was found. What can you do to improve for the next customer? Get your act together.
Bradford I.This is for U haul. I reserved a truck and it a time for pickup and date. I got there about 9:30 and the reservation was expired. I was not advised when I made reservation that if I was not exactly by 9 I would be canceled. Need to explain that better or give maybe 30 min. Grace period.
William M.I can't rate this location because I wasn't the one who returned the truck like I said it was stolen from me
kelcey R.My boyfriend accidentally left his cellphone in the uhaul truck and we tried to contact the location that night by calling the phone # and texting that number that was posted on the door and the guy never responded. I called the next day and talked to a lady and she couldn't have been any ruder on the phone.
Julie K.I ordered an appliance dolly and when I went to pick the truck up it was not given. I called to ask for a refund and still haven't heard anything back.
Bailey H.Made an online reservation. Truck was not available when I arrived to pick it up. I had to pay movers although I couldn't load anything. Field Mgr was very inconsiderate and didn't seem to care that I was so inconvenienced and cost me money due to your Failure to honor the agreement.
Jerry A.Make it easier for someone doing a self pick-up with their cellphone...eq has a tire monitor issue to be checked out...
WALTER B.Trouble with the website/unable to return without assistance. The website said it couldn't pinpoint my location and I wasn't allowed access to additional information.
Karen T.Due to the covid19 issue, it took over a week and multiple calls to u-haul. Com to close out the return of the rental.
Todd B.Everything was good and smooth good customer service
Joshua M.Always a pleasure to work with!
Eleanor J.Probably nothing.
Kenny F.Not changing the location last minute
Wesley A.This is the second time I have rented from Jerry's Auto Sales. Will certainly use them again when needed. Henry Harrell
Henry H.Very nice ??
Karim B.The lady at the desk was very helpful.
Barbara W.Angela was awesome to work with and she made recommendations to make my move better and less costly. Highly recommend Jerry's Auto Sales for your next move and they also sell cars!
Pat K.I have used UHaul from many vendors over 30 years, and by far Jerry's Auto Sales in the very best experience I have had.
Walter B.Definitely recommend this place.
Richard L G.Very friendly and helpful
RICHARD R.Tow Dolly had a bent rim and with a tubeless tire, posed a safety threat. Equipment maintenance is of key importance.
Christine M.Angela was excellent. Stay open later. 5pm is just too early.
Raymond R.Wonderful
Mattie R.Friendly and courteous service. The equipment was nearly new and clean. Enjoyable experience. Henry Harrell
Henry H.It was all a good experience. Keep up the good work.
gloria S.Nothing!
Eleanor W J.Keep doing excellent service improve nothing
angela M.Excellent customer service.
howard H.Excellent customer service! It was a pleasure doing business with this establishment. I highly recommend them.
howard H.I was very pleased with the attention given and the help I received from Jerry's auto in getting the rental best suited for my needs from u-haul I unfortunately experienced some personal problems in the process of moving but with the help from Jerry's and u-haul I was able to get things resolved I could not have done so without their help so in closing I would recommend highly Jerry's and u-haul to everyone great job !
Larry H.