Customer Reviews for Jerrys Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jerrys Tire

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Robert K. on

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I returned my rental after three hours. A week later my account was billed over $106 when the bill was under $27. I went to the rental location and was told to call U-Haul directly. I called and was told it could take 5 days to get a refund. Not acceptable. I asked for a manager or someone that could refund the over charged amount immediately as I am injured and out of work. After being placed on a long hol

Tyshaun M. on

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Matt M. on

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Great trailer and excellent customer service!!!! Very welcoming people there!!!!

PETER S. on

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The guys were fantastic

Timothy K. on

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Very friendly and helpful. Made the return very easy!

chris Z. on

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An awesome place,and very helpful staff

GAIL F. on

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Have the service person make sure that the customer gets the moving equipment they requested had to go back for the furniture mover and tarps.

ROBERT F. on

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The cab smelled really bad

Bounphet C. on

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Michael M. on

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Nancy P. on

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MONA M. on

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Paula T. on

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Glenn H. on

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You need to change their address in your system you have it on Pine Ridge Road, they have not been there for 5 years, very confusing when trying to drop off truck.

Paul M. on

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Kathleen P. on

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A semi frequent renter from this location...always a good experience and great location for on and off Sanibel. Also have our cars repaired there...a trusting place to do business with a hometown flair! Thanks! Kathleen S Plattsa

jeff P. on

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Bradley G. on

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LUCILLE A. on

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Check windshield wipers

edmund C. on

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Judy S. on

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Make sure the sand is out if they used it at the beach. My movers needed to sweep it out prior to putting my things in there.

shawn M. on

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John R. on

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Sean W. on

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KAREN C. on

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JUAN M. on

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Thanks Warren as always friendly helpful service

Ronald F. on

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Little confusion, ordered on pine road Ft Myers, they stated they did not have one , then email told me to pick up at Jerry tire, San Carlos blvd

Javier L. on

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JASON S. on

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Andre A. on

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Although I made the reservation 1 day ahead of time AND I uploaded my driver's license, it still took way too long to actually pick up the truck. It took about 15 minutes. I was hoping to be out of there in 3 minutes...

Paul M. on

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Jenise M. on

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Accidentally forgot to place key in drop box which delayed me a day. Not a big deal though. Pick up was smooth the next morning! Very nice people.

KAREN C. on

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mariam L. on

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BRIAN K. on

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Always great service from warren and the staff. In and out and nobody gets hurt.

John P. on

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Very friendly and good people to deal with. Not only did they get my uhaul needs for the future, but I will be using their auto services from now on.

Alan B. on

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I was originally told to pick up at one location (Uhaul Ft Myers) but when I arrived no trailer. Was sent to another location (Jerry's Tire) opposite side of town to pick up. Was promised a $50 credit ... still waiting for credit!

RC F. on

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JUAN M. on

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eugene F. on

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BARRY G. on

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I’ve used his location a few times. I highly recommend it.

Cynthia S. on

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KAREN C. on

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Great guys, always a pleasure doing business with Jerrys tire

Elizabeth G. on

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All good!!!

Christina T. on

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Great experience. Easy to drive.

Anthony H. on

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Bruce H. on

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kent G. on

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robert D. on

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James A. on

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The roll up door was extremely difficult to raise and more difficult to lower. Make sure everything is operational prior to renting.

Kathryn M. on

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John S. on

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Victoria P. on

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just dropped iff and left key in key box. place was closed

dave D. on

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Jerry’s tire uhaul location store 86190 is an excellent vendor fornthebuhaul product .. I have used this location on multiple occasions and the vehicles are in excellent condition and well maintained .. the manager Warren is very helpful in determining the size and calculation for your needs and always make the experience very easy and accommodating ! Great staff and good location to rent from! Thanks Jerry’s and thanks Uhaul ! Dave

peter P. on

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fast and friendly service very knowledgable for what was needed

Maria T. on

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GAYLEN O. on

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Joseph D. on

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I am very dissatisfied with my recent experience using U-Haul. I was told to go to one location then got detoured to another location that was almost 40 minutes away from my house and way out of the way that I needed to be at a certain time. Then when I called to ask to deliver the trailer closer to my house I was told I was unable to and had to drive another 40 minutes to go drop the trailer off. I use this service quite frequently and I have to say this is by far the worst experience I have had and I am very dissatisfied with my recent experience using U-Haul. I was told to go to one location then got detoured to another location that was almost 40 minutes away from my house and way out of the way that I needed to be at at a certain time. Then when I called to ask to deliver the trailer closer to my house I was told I was unable to and had to drive another 40 minutes to go drop the trailer off. I use this service quite frequently and I have to say this is by far the worst experience I have had with Uhaul. The customer service agents that I spoke to you we’re also not helpful

GAYLEN O. on

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Stephen M. on

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JERRYS TIRE HAS ALWAYS BEEN SO EASY TO WORK WITH !! THE MANAGER WARREN WAS VERY HELPFUL IN SETTING UP MY PAPERWORK AND THE GUYS IN THE SHOP HELPED IN SETTING UP MY TRAILER !! THESE GUYS ARE GREAT AND ILL BE RENTING AGAIN SOON ! S.

Peter I. on

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Happy

Grant K. on

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gregory W. on

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Donald B. on

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Mary B. on

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Barry G. on

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Edward K. on

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BRIAN K. on

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Always easy in and out at Jerry’s tire!

Angelique J. on

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The location and staff are excellent. The truck had sand and dirt throughout the cab and the back was filled with sand. I actually had to sweep it out (which I thought was a standard responsibility of previous user) before I could even load it. It should have been inspected better prior to being rented out again, in my opinion. I'm not mad about it, I was grateful to have the truck. I even washed the truck before returning it, which I know is not required, but I do have the respect to return something in the same or better shape than I found it. It would be nice if other people would follow that example and just put a little effort in.

Thomas R. on

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Trailer had a bald tire and I didn't notice it until I left. It was unsafe on the road.;

doug R. on

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Robert C. on

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Friendly service

paul M. on

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JUAN M. on

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THANKS AGAIN

Maurice B. on

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james W. on

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Nothing...everything was explained in detail and professional

Jennifer S. on

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Improve the coordination of the online reservation and the location. I got charged twice for my rental in three increments because the company wasn't aware it was a two-day rental and when I called to extend the reservation they ended up charging me once for one day, once for the original two, and then again after turn in for the entire three days plus mileage.

joseph H. on

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Friendly and courteous! A pleasure to work with

Kathleen J. on

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A great experience! The truck ran great and the folks on pick and drop off were great!

Ray S. on

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Randall N. on

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Douglas H. on

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Terry P. on

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JUAN M. on

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John K. on

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Good staff

Thomas H. on

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I was switched to this location. Insurance was added to my rental. Called u-haul and was advised that it would be removed from my bill. Still waiting for a hold for the full amount to be removed from my credit card. I did get a copy of the correct bill emailed to me.Jerry's was great.

Todd C. on

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buddy P. on

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Trailer was old. Very concerned it would not work. Top notch location and people. UHaul needs to update this trailer. Remove

joel A. on

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Nothing

kathryn W. on

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Ronald H. on

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mike E. on

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No instruction, didn't fill truck up with gas

VIDAS J. on

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Dan H. on

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Jerry's was the other end of the scale...more like the Tulane, NewOrleans UHaul where I normally rent my trucks. They , Jerry's are excellant people.

Lisa D. on

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Everyone was very pleasant. Exceeded my expectations for renting a truck.

Charles B. on

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Robert V. on

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don L. on

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Great Very professional very nice

Joseph G. on

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The right turn signal work occasionally. The plug adapter on trailer that the pigtail was plugged into had raw wires that caused the issue. Drop off place said they would get it fixed.

Paul P. on

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Customer did not leave a comment.