Customer Reviews for Jerrys Tire
(U-Haul Neighborhood Dealer)

943 reviews

16856 San Carlos Blvd   Fort Myers, FL 33908
(N Of Summerlin)

(239) 466-0502

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(239) 466-0502

16856 San Carlos Blvd
Fort Myers, FL 33908
(N Of Summerlin)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lori L 
Rating:
5.0

Customer did not leave a comment.

Harvey S 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

The truck had 118k miles on it an it was showing is age which is understandable but it was pretty dirty and the cab interior had not been cleaned in a long time. It ran well enough and the cargo area was very clean.

James H 
Rating:
5.0

Customer did not leave a comment.

CRAIG N 
Rating:
1.0

They delivered the uhaul very dirty inside amd with MIL (malfunction indicator lamp) on. Cleared code without looking at vehicle. They claim they can not work on uhaul vehicles as uhaul does their own repairs. That is fine however, they never notified uhaul about the concerns and just gave a customer a vehicle that ran poorly and kept stalling. Was not concerned about my predicament in the slightest. Said they had other customers to attend to. Recorded the fuel amount incorrectly to uhaul and uhaul charged me for it. Fortunately I took photos and sent them in to uhaul amd still waiting for a reply from them. It's been over a week but that's another issue. The fact I had to clean the interior to take an 1,100 mile journey is poor. Next time take the initiative and contact uhaul so they can attempt to provide a working vvehicle. Thank you Jerry's

THEODORE B 
Rating:
5.0

Mike was great..... hooked me up in seconds, had me check the connections and off I went.

DAVID P 
Rating:
5.0

Customer did not leave a comment.

Brooke C 
Rating:
5.0

The drop off location at Jerry’s tire they were right on it took care of me had me out of there in no time.

mark d 
Rating:
5.0

Customer did not leave a comment.

Douglas W 
Rating:
5.0

Very nice personal, easy to work with

Patrick R 
Rating:
5.0

It was very easy

Karen P 
Rating:
5.0

Nothing. Jerry tire was great

George P 
Rating:
5.0

Truck needs cruise control

ROB M 
Rating:
5.0

Easiest U-Haul rental I've ever did. Five Stars

Bob H 
Rating:
5.0

Customer did not leave a comment.

ALLEN G 
Rating:
3.0

Customer did not leave a comment.

Karon L 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
4.0

Nothing needed

Sean P 
Rating:
5.0

Customer did not leave a comment.

Rocky S 
Rating:
5.0

Friendly helpful.

Louis Z 
Rating:
5.0

Customer did not leave a comment.

Linda B 
Rating:
5.0

Customer did not leave a comment.

Marcelo S 
Rating:
5.0

Warren & Jose are great ! Very professional & couteous ! We always go here to rent !

Stephen M 
Rating:
5.0

Jerry's Tire runs a well oiled machine.

DAVID M 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
5.0

Did not have any issues with rental process. Don’t have any suggestions for improvement

ROBERT K 
Rating:
5.0

Warren and the whole crew were great and very helpful !! S.

Stephen M 
Rating:
5.0

The pickup and drop off was very smooth. Keep up the good work.

JAMES J 
Rating:
4.0

Customer did not leave a comment.

Carrie R 
Rating:
5.0

Customer did not leave a comment.

Fred K 
Rating:
5.0

Customer did not leave a comment.

Jodi N 
Rating:
5.0

They lost all their packing blankets during hurricane Ian and still have not received any replacements. We were told we could buy packing blankets at Harbor Fright. They should have replacements by now!

Walter P 
Rating:
4.0

Customer did not leave a comment.

Ronald P 
Rating:
5.0

Customer did not leave a comment.

PETER A 
Rating:
3.0

Field was muddy, it is not fun to drive in the mud.

Timothy W 
Rating:
5.0

Customer did not leave a comment.

JULIE V 
Rating:
5.0

Service here was great !! Will be back to rent again !! S.

Stephen M 
Rating:
5.0

Customer did not leave a comment.

debi t 
Rating:
5.0

Warren, James & Jose are always helpful in setting up & explaining each rental we do !! Great service ! Thx ! S.

Stephen M 
Rating:
4.0

Customer did not leave a comment.

Michele p 
Rating:
5.0

Great service!

tiffany p 
Rating:
5.0

friendly service. short wait to pick up rental. will rent from this location again.

Brad H 
Rating:
5.0

Great people very polite, easy to work with

Doug K 
Rating:
5.0

Customer did not leave a comment.

Sharon C 
Rating:
2.0

Have the trailers that a person reserves. I first had a trailer reserved rather close to me, then a substitute was offered when I went to check in online, which didn't work for me, I needed a 6x12 with a ramp. Then I reserved on that was another 20 miles away and an hour before pickup, I was called and notified that the trailer was not available and I needed to drive a total of 1 hour and 20 minutes each way to pick up the trailer, which was a tremendous inconvenience.

David B 
Rating:
5.0

The employees at Jerrys tire are the best ! Very helpful and always explain the equipment and safety measures needed when. renting there ! I use them always and recommend to all my clients ! S.

Stephen M 
Rating:
5.0

Customer did not leave a comment.

George G 
Rating:
5.0

Customer did not leave a comment.

Janet L 
Rating:
5.0

Customer did not leave a comment.

Veronica G 
Rating:
5.0

Nothing. Jerry’s Tire was accommodating and made the process very easy.

Todd S 
Rating:
5.0

Customer did not leave a comment.

Robert G 
Rating:
5.0

Very friendly, efficient, and fast service. Thank you!

Greig T 
Rating:
5.0

This was a last minute rental and Jerry’s had a truck available. Completed everything over the phone and truck was ready for pickup. Great people to work with!

PETER A 
Rating:
5.0

Customer did not leave a comment.

Morgan R 
Rating:
5.0

Customer did not leave a comment.

Walter P 
Rating:
5.0

Customer did not leave a comment.

Cheryl G 
Rating:
5.0

Customer did not leave a comment.

Karen C 
Rating:
4.0

Staff were very helpful and friendly.

donald g 
Rating:
5.0

Great customer service!!!

Thomas K 
Rating:
5.0

Customer did not leave a comment.

CHARLES D 
Rating:
3.0

I reserved a truck and an appliance dolly and when my guys went to pick up the truck, they were told that they didn't have any dollies available. If we knew, they could have made arrangements to get one somewhere else. They had to move a lot of very heavy desks and credenzas without the dolly. Also, I reserved a dozen moving blankets and they were only given 8.

Gerald H 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
4.0

Customer did not leave a comment.

JEFF Z 
Rating:
5.0

Such great service & expert advice while renting !

Stephen M 
Rating:
5.0

Customer did not leave a comment.

MARK W 
Rating:
5.0

Customer did not leave a comment.

James A 
Rating:
5.0

Customer did not leave a comment.

Rosanne G 
Rating:
5.0

Customer did not leave a comment.

Eliza A 
Rating:
5.0

Customer did not leave a comment.

LINDA A 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Customer did not leave a comment.

Raymond D 
Rating:
4.0

Small location, fast and friendly.

Robert T 
Rating:
5.0

Customer did not leave a comment.

Kathleen T 
Rating:
5.0

Customer did not leave a comment.

Lyndon B 
Rating:
2.0

The trailer I was given had three almost bald tires, one of which had a cut in it. A frame support diagonal was bent. All your rental equipment SHOULD be inspected before being given to a customer to use. I was driving from Fort Myers FL to North Ridgeville OH. ThT is a long way to travel worrying if the rental equipment you were given will make it.

George B 
Rating:
4.0

Customer did not leave a comment.

Al T 
Rating:
5.0

Excellent customer service

TERRY F 
Rating:
5.0

Easy drop-off.

Donna G 
Rating:
5.0

Customer did not leave a comment.

Ted O 
Rating:
5.0

Warren and his team are the best

Linda B 
Rating:
5.0

Customer did not leave a comment.

Edgar R 
Rating:
5.0

Customer did not leave a comment.

michael b 
Rating:
5.0

Very friendly and helpful

Mike D 
Rating:
5.0

Customer did not leave a comment.

Mark P 
Rating:
5.0

Very easy to deal with our schedule.

Linda M 
Rating:
5.0

Customer did not leave a comment.

WILLIAM N 
Rating:
5.0

Customer did not leave a comment.

ALLEN L 
Rating:
5.0

Customer did not leave a comment.

JOHN K 
Rating:
5.0

Customer did not leave a comment.

Thomas B 
Rating:
5.0

Best location! Super convenient ad everyone is very helpful.

Andrea B 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
5.0

Customer did not leave a comment.

karl s 
Rating:
5.0

Customer did not leave a comment.

Grant B 
Rating:
4.0

Friendly & efficient but did not enter the specific return address to Hilltop automotive which I had given them (Hilltop automotive's business card). I called the 888 number. Immediately upon answering, the agent had all information about this rental agreement & within ! minute the agent sent a text confirming drop-off location at Hilltop. I am highly impressed by her efficiency. Kudos to all!

Armando d 
Rating:
5.0

Customer did not leave a comment.

MARK O 
Rating:
5.0

Customer did not leave a comment.

Jerry N 
Rating:
4.0

A good service location but I discovered there was a truck size I needed available 40 minutes closer to my house than your records showed.

david g 
Rating:
4.0

Customer did not leave a comment.

Robert D 
Rating:
5.0

Customer did not leave a comment.

Myrna Y 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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