Jerry needs to abide by the reservation that was made. I made the reservation for 1 day, 3pm to 3pm. He doesn't let you know that he changes the return time to 12pm. Luckily I returned it a few minutes after 12 and he didn't charge me another days rate. I could see how this could cause issues.
Sterling H
Customer Reviews for Jerrys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
no paperwork was given and I was charged an extra 25 dollars for insurance not requested.
John L