I hated the new pick up drop off method. The app wasn't working for me at first. And the guy made me wait 20 Mins, I got the online check in but Then went to drop it off and the app wouldn't work again so I just had to drop my key and leave.Christie S.
Customer Reviews for Jerusalem Gas And Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employees were friendly, but they didn't acknowledge me quickly when I entered, and it seemed like they were having some kind of an argument at the time. Also, they didn't wear a mask when interacting with me and the return took a bit longer than I expected.Dustin J.
Too many cooks in the kitchen! Customer service was extremely poor.MICHAEL S.
Scheduled to pickup truck car dolly and furniture dolly at Akron. But was told I had to drive to Canton, Ohio for the car dolly, then back to Akron for the Truck and no furniture dolly. At the drop off point in Virginia I was told to fold and bag the blankets or I would be charged. This is NOT my job. Never again!Robert S.
Location was okay but the inside didn't like there was some sort of clear pipes for sale on the counter.joshua M.
Charged more than online price advertised....charged for truck return without our knowledge or consent...will not contact us regarding this....advertised price was 105 + 14...ended up 175 and an additional 65 for truck return...Kim G.