Drop off went very quick didn't have any problems.JOHNNY P.
Customer Reviews for Jerusalem Gas And Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The company was very accommodating when ai had to extend my rental.libby S.
I opted out of the insurance and still was charged for it, I didn't even have the truck 45 minutes and was still charged for 10 miles barley went 5. I'll never go back to this location.Tocarra R.
I got charged for a extra day because the person who takes the rentals back in never showed up and I was minutes late that is crazyFortunata M.
People outside yelling and screaming. Had to wait for a uhaul employee to show up. Very disorganized.MAURICE KAI C.
Very helpful and professionalTiffany J.
Customer did not leave a comment.Calvin R.
Barely enough room to park a larger truck.James A.
Just inform the owner that he shouldn't have a sign on the door saying he's not there, when in fact he is there. This is the only reason I gave 3 stars instead of 5.JEREMY R.
I had alot of problems. I reserved a uhaul at a certain a time but the owner/worker was late. Didnt get in the uhaul until 930. Very frustrating when I had a 9 am apptLeeann B.
Customer did not leave a comment.Mark D.
I hated the new pick up drop off method. The app wasn't working for me at first. And the guy made me wait 20 Mins, I got the online check in but Then went to drop it off and the app wouldn't work again so I just had to drop my key and leave.Christie S.
The employees were friendly, but they didn't acknowledge me quickly when I entered, and it seemed like they were having some kind of an argument at the time. Also, they didn't wear a mask when interacting with me and the return took a bit longer than I expected.Dustin J.
Too many cooks in the kitchen! Customer service was extremely poor.MICHAEL S.
Scheduled to pickup truck car dolly and furniture dolly at Akron. But was told I had to drive to Canton, Ohio for the car dolly, then back to Akron for the Truck and no furniture dolly. At the drop off point in Virginia I was told to fold and bag the blankets or I would be charged. This is NOT my job. Never again!Robert S.
Location was okay but the inside didn't like there was some sort of clear pipes for sale on the counter.joshua M.
Charged more than online price advertised....charged for truck return without our knowledge or consent...will not contact us regarding this....advertised price was 105 + 14...ended up 175 and an additional 65 for truck return...Kim G.